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warranty
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Limited Lifetime Warranty
FPI Fireplace Products International Ltd. (for Canadian customers) and Fireplace Products U.S., Inc. (for U.S.
customers) (collectively referred to herein as "FPI") extends this Limited Lifetime Warranty to the original
purchaser of this appliance provided the product remains in the original place of installation. The items covered by
this limited warranty and the period of such coverage is set forth in the table below.
Some conditions apply (see below).
The policy is not transferable, amendable or negotiable under any circumstances.
Wood Products
Components Covered
Welded Firebox Steel
All Stainless Steel Components, Smoke Deflectors,
Heat Shields etc.
Air Tubes
Airmate
Door handle and latch assembly, all hardware
Glass Thermal Breakage Only
Steel Faceplates, Accessory Housings
All Plating
Ash Drawer, Heatshields, Pedestal
All Baffles, Steel, Ceramic, Vermiculite
All castings, firebox, surrounds, doors, panels etc.
All Electrical, Blower, wiring, switches etc.
Glass - Crazing
Catalyst Assembly
Venting/Chimney
Screens
Conditions:
Warranty protects against defect in manufacture or FPI factory assembled components only, unless herein
specified otherwise.
Any part(s) found to be defective during the warranty period as outlined above will be repaired or replaced at FPI's
option through an accredited distributor, dealer or pre-approved and assigned agent provided that the defective
part is returned to the distributor, dealer or agent for inspection if requested by FPI. Alternatively, FPI may at its
own discretion fully discharge all of its obligations under the warranty by refunding the verified purchase price of
the product to the original purchaser. The purchase price must be confirmed by the original Bill of Sale.
The authorized selling dealer, or an alternative authorized FPI dealer if pre-approved by FPI, is responsible for all
in-field diagnosis and service work related to all warranty claims. FPI is not responsible for results or costs of
workmanship of unauthorized FPI dealers or agents in the negligence of their service work.
At all times FPI reserves the right to inspect reported complaints on location in the field claimed to be defective
prior to processing or authorizing of any claim. Failure to allow this upon request will void the warranty.
Revision Date: September 2016
20
| H2104 / I3104 Wood Insert
Component Coverage
5
2
Lifetime
years
years
year
Labor
Coverage
1
Warranty
(Years)
5
3
3
3
3
3
3
3
3
2
1
6 Years
3
Prorated
1
1
Regency Wood Products Warranty
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