Yealink W52 Owner's Manual
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Yealink W52 Owner's Manual

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Yealink W52 Cordless Phone
Owner's Manual
Version 1

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Summary of Contents for Yealink W52

  • Page 1 Yealink W52 Cordless Phone Owner's Manual Version 1...
  • Page 2 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experience radio/TV technician for help. Note: Changes or modifications not expressly approved by Yealink Network Technology Co., Ltd could void the user’s authority to operate the equipment.

  • Page 3: Fcc Rf Radiation Exposure Statement

    WEEE separately. About This Guide Yealink W52 Cordless Phone is a full-featured mobile device, which can provide reliable and convenient wireless voice communications. In addition, it provides many widely accepted benefits of the DECT standard, including high security, scalability, and low power consumption to better meet your requirements.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS Getting Started Packaging Contents Connecting the W52 Cordless Phone Base Station Setting up the W52 Cordless Phone/W52 Cordless Base Handset Setting up the Charger Cradle Charging the Handset Overview Base Station Description Handset Description Displaying Information on LCD Screen...
  • Page 5 Placing Internal Calls Placing External Calls Off Hook Hot Line Dialing Answering Calls Ending Calls Redialing Calls Call Mute Call Hold/Resume Call Waiting Do Not Disturb (DND) Call Forward Call Transfer Conference Call Local Conference User Guide for the W52 Cordless Phone...
  • Page 6 Anonymous Call Rejection Voice Mail Troubleshooting Appendix Menu Structure Appendix A - Time Zones User Guide for the W52 Cordless Phone...

  • Page 7: Getting Started

    Charging the Handset If you require additional information or assistance with your new phone, contact your system administrator. Packaging Contents TThe following components are included in your W52 Cordless Phone/W52 Cordless Base packages: W52 CORDLESS PHONE PACKAGE W52 CORDLESS BASE PACKAGE •...

  • Page 8: Connecting The W52 Cordless Phone Base Station

    If you require additional information or assistance with your new phone, contact your system administrator. Packaging Contents TThe following components are included in your W52 Cordless Phone/W52 Cordless Base packages: NOTE: Please pay attention to the radio coverage of the base station. It is up to 900 ft in unobstructed outdoor areas and up to 150 ft inside buildings.

  • Page 9: Setting Up The W52 Cordless Phone/W52 Cordless Base Handset

    PoE compliant. IMPORTANT! Do not remove the power and network to the base station while it is updating firmware and configurations. Setting up the W52 Cordless Phone/W52 Cordless Base Handset To insert batteries into the handset: Open the battery cover.

  • Page 10: Setting Up The Charger Cradle

    The operating time of your handset depends on the capacity and age of the batteries and the way they are used. We recommend you use only the batteries that came with the handset or replacement batteries approved by Yealink technology:...
  • Page 11 The handset batteries take 6 hours to fully charge. Charging status of batteries is displayed on the top right-hand corner of the LCD screen: Icon Charging Status Fully Charged 75% Charged 50% Charged 25% Charged 0% Charged Almost Flat User Guide for the W52 Cordless Phone...

  • Page 12: Overview

    OVERVIEW OVERVIEW This chapter provides the overview of the W52 Cordless Phone. Topics include: • Base Station Description • Handset Description • Displaying Information on LCD Screen • Icon Instructions If you require additional information or assistance with your new phone, contact your system administrator.

  • Page 13: Handset Description

    OVERVIEW Handset Description The main hardware components of the W52 Cordless Phone/W52 Cordless Base handset are the LCD screen and the keypad. User Guide for the W52 Cordless Phone...
  • Page 14 Accesses the voice mail or the missed call list. Move the cursor. Act as shortcuts. Scroll through the displaying information. Move the cursor. Act as shortcuts. Adjust the ringer volume. Switch the values. Confirms actions or enters the main menu. User Guide for the W52 Cordless Phone...

  • Page 15: Displaying Information On Lcd Screen

    High Medium Need Charging NOTE: When the capacity of batteries is low, and the handset is not charged timely, the handset will play a warning tone and display a prompt box every hour. User Guide for the W52 Cordless Phone...

  • Page 16: Icon Instructions

    Anonymous Call Anonymous Call Rejection Missed Call Voice Mail Keypad Lock Silent Mode Do Not Disturb Call Forward Call Hold Call Mute Unassigned Outgoing Line Unusable Line Loudspeaker On Headset Mode On Normal Call User Guide for the W52 Cordless Phone...

  • Page 17: Basic Operations

    If you require additional information or assistance with your new phone, contact your system administrator. Handset Registration You can register up to 5 handsets to one W52 Cordless Phone base station. Each handset can be registered to 4 different base stations.

  • Page 18: Select Base Station

    The handset begins to search for base station. After successful connection, the handset plays a warning tone and prompts “Base selected successfully!”. You can highlight the base station the handset registered to, and then press the Rename soft key to rename the base station name. User Guide for the W52 Cordless Phone...

  • Page 19: Basic Network Settings

    Press the Save soft key to accept the change. NOTE: Wrong network settings may result in inaccessibility of your phone and may also have an impact on your network performance. For more information on these parameters, contact your system administrator. User Guide for the W52 Cordless Phone...

  • Page 20: Checking System Status

    To turn the handset on via the handset: Do one of the following: • Long press until the LCD screen lights up. • Place the handset in the charger cradle. The handset will be turned on automatically. User Guide for the W52 Cordless Phone...

  • Page 21: Adjusting Ringer Volume

    The keypad is unlocked and the icon disappears from the idle screen. NOTE: If the keypad is locked, only the emergency numbers can be dialed out. You must enter the emergency number continuously. User Guide for the W52 Cordless Phone...

  • Page 22: Locating A Handset

    The name of the selected menu item Voice Mail Call Features appears on the top of the LCD screen. Directory Settings Press or the OK soft key to enter the corresponding submenu. User Guide for the W52 Cordless Phone...

  • Page 23: Submenu

    When you are navigating the menu, the LCD screen will automatically exit the menu if an incoming call arrives. The incoming call can be handled as usual. When the call is terminated, the LCD screen will return to the idle screen. User Guide for the W52 Cordless Phone...

  • Page 24: Phone Settings

    • Handset Reset • Base Reset • Auto Provision • Eco Mode+ • Eco Mode • Repeater Mode If you require additional information or assistance with your new phone, contact your system administrator. User Guide for the W52 Cordless Phone...

  • Page 25: Language

    Confirmation: plays when a user saves settings or places the handset in the charger cradle. • Low Battery: plays when the capacity of the batteries is low and the handset requires charging. • User Guide for the W52 Cordless Phone...

  • Page 26: Backlight

    Color Schemes You can change the background of your handset by changing the color theme. There are 2 color themes available. To change color scheme via the handset: Press to enter the main menu. User Guide for the W52 Cordless Phone...

  • Page 27: Keypad Light

    Press the Save soft key to accept the change or the Back soft key to cancel. NOTE: When you press the Message key to view the missed calls or the received messages, the message key LED will go out. User Guide for the W52 Cordless Phone...

  • Page 28: Date And Time

    Press the Change soft key. The radio box of the highlighted time format is marked. The time format displayed on the LCD screen will be changed accordingly. User Guide for the W52 Cordless Phone...

  • Page 29: Shortcuts

    Press the OK soft key to accept the change or the Back soft key to cancel. Contact Management This section provides operating instructions on how to manage contacts. Topics include: • Local Directory • Blacklist • Remote Phone Book User Guide for the W52 Cordless Phone...

  • Page 30: Local Directory

    You can press a key one or more times (depending on the current input method) to enter the characters displayed on the key. To make a space via the handset: Press when the input method is not “123”. User Guide for the W52 Cordless Phone...

  • Page 31: Adding Contacts

    If the information of the contact you want to add is totally same with that of an existing entry in the local directory, the screen will prompt “Contact save failed!”. User Guide for the W52 Cordless Phone...

  • Page 32: Deleting Contacts

    The contact whose name or number matches the search will appear on the LCD screen after a timeout or Search when the soft key is pressed. You can dial a contact from the result list. User Guide for the W52 Cordless Phone...

  • Page 33: Blacklist

    Press the Options soft key, and then select Delete. The selected entry will be deleted successfully. To delete all entries from the blacklist via the handset: Press to enter the main menu. ->Telephony->Caller Blacklist. Select User Guide for the W52 Cordless Phone...

  • Page 34: Call History Management

    To delete an entry from the call history via the handset: Press the History soft key when the handset is idle. The LCD screen displays 4 call history lists: All Calls, Outgoing Calls, Missed Calls and Accepted Calls. User Guide for the W52 Cordless Phone...

  • Page 35: Speed Dial

    The LCD screen displays all available speed dial keys. If the digit key did not be assigned numbers before, you can long press the digit key when the phone is idle to enter the Speed Dial screen. User Guide for the W52 Cordless Phone...

  • Page 36: Deleting A Speed Dial Number

    To configure auto answer via the handset: Press to enter the main menu. ->Telephony->Auto Answer. Select Press the Change soft key to check or uncheck the Auto Answer checkbox. User Guide for the W52 Cordless Phone...

  • Page 37: Base Restart

    If the Eco Mode checkbox is checked, the eco mode is enabled. The color of the signal strength indicator on the idle screen will change from white to green. NOTE: If the eco mode is enabled, the coverage area of the base station will be reduced. User Guide for the W52 Cordless Phone...

  • Page 38: Repeater Mode

    To use repeater mode, make sure both the base station and handset are upgraded to the supported firmware version (x.30.x.40 or later). For more information on how to use DECT repeater with the base station, refer to Yealink DECT Repeater RT10 User Guide.

  • Page 39: Call Features

    CALL FEATURES CALL FEATURES The W52 Cordless Phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place internal and external calls, answer calls, transfer a call to someone else, or conduct a conference call.

  • Page 40: Placing Internal Calls

    Dial soft key to dial out. If you do not select a line, the handset uses the default outgoing line to dial out. User Guide for the W52 Cordless Phone...

  • Page 41: Off Hook Hot Line Dialing

    Off Hook Hot Line Dialing For security reasons, W52 Cordless Phones support off hook hotline dialing feature. When the user dials out a call using a line with this feature enabled, the IP phone will first dial out the preconfigured number to the SIP server the line registers to.

  • Page 42: Ending Calls

    The handset displays the dialed phone numbers. Press to highlight the desired entry. You can press Options->Edit Before Call to edit the phone number or select the desired line by pressing the Line soft key. User Guide for the W52 Cordless Phone...

  • Page 43: Call Mute

    Swap soft key to swap between two calls. NOTE: When the call on the handset is placed on hold, placing the handset in the charger cradle will not end the call. User Guide for the W52 Cordless Phone...

  • Page 44: Call Waiting

    DND mode is activated for this line. The handset will reject all incoming calls to this line, and the LCD screen displays the missed call icon followed by the number of missed calls. User Guide for the W52 Cordless Phone...

  • Page 45: Call Forward

    Semi-Attended Transfer: Transfer a call when receiving the ring-back. Attended Transfer: Transfer a call with prior consulting. • To perform a blind transfer: Press the Options soft key during a call, and then select Transfer. You can also press directly. User Guide for the W52 Cordless Phone...
  • Page 46 Press the Transfer soft key to complete the transfer. The LCD screen prompts “Call Transferred”, and then the handset returns to the idle screen. Call is established between user A and User B. User Guide for the W52 Cordless Phone...

  • Page 47: Conference Call

    Conference Call You can create a conference with other two parties using the phone’s local conference. You can also create a conference between two calls by pressing the Conf. soft key. The W52 Cordless Phones also support network conference. NOTE: Network conference is not available on all servers.

  • Page 48: Anonymous Call Rejection

    Select ->Set Voice Mail. The LCD screen displays the lines assigned to the handset as incoming lines and outgoing lines simultaneously, and the number of voice mails for each line. User Guide for the W52 Cordless Phone...
  • Page 49 Select soft key. NOTE: Before listening to the voice mails, make sure the voice mail access code has been configured. When all new voice mails are retrieved, the icon will disappear from the screen. User Guide for the W52 Cordless Phone...

  • Page 50: Troubleshooting

    TROUBLESHOOTING This chapter provides some general troubleshooting information to help you solve the problems you might encounter when using your W52 Cordless Phone. If you require additional information or assistance with your new phone, contact your system administrator. Why doesn’t the handset ring? •...
  • Page 51 Why doesn’t the power indicator on the base station light up? Plug the supplied power adapter to W52 Cordless Phone, if the power indicator doesn’t light up, it should be a hardware problem. Please contact your vendor or local distributor and send the problem description for help.

  • Page 52: Appendix

    Default Line Incoming Lines Telephony Settings Speed Dial Caller Blacklist Network Handset Reset Change Base PIN Base Reset Base Restart System Settings Auto Provision Eco Mode+ Handset Name Eco Mode Repeater Mode Upgrade Firmware User Guide for the W52 Cordless Phone...

  • Page 53: Appendix A - Time Zones

    Canada (Edmonton, Calgary), Mexico (Mazatlan, Chihuahua), US-MST no DST, −7 US-Mountain Time −6:30 Canada-Manitoba (Winnipeg), Chile (Easter Islands), Mexico (Mexico City, −6 Acapulco), US-Central Time −5:30 Bahamas (Nassau), Canada (Montreal, Ottawa, Quebec), Cuba (Havana), US- −5 Eastern Time −4:30 Venezuela (Caracas) User Guide for the W52 Cordless Phone...
  • Page 54 Romania (Bucharest), Russia (Kaliningrad), Syria (Damascus), Turkey (Ankara), Ukraine (Kyiv, Odessa) +2:30 East Africa Time, Iraq (Baghdad), Russia (Moscow) +3:30 Iran (Teheran) Armenia (Yerevan), Azerbaijan (Baku), Georgia (Tbilisi), Kazakhstan (Aktau), Russia (Samara) +4:30 Afghanistan User Guide for the W52 Cordless Phone...
  • Page 55 Australia (Adelaide), Australia (Darwin) Australia ( Brisbane), Australia (Hobart), Australia (Sydney,Melboume,Canberra), Russia (Vladivostok) +10:30 Australia (Lord Howe Islands) New Caledonia (Noumea) +11:30 New Zealand (Wellington, Auckland) +12:30 +12:45 New Zealand (Chatham Islands) Tonga (Nukualofa) User Guide for the W52 Cordless Phone TROUBLESHOOTING...
  • Page 56 User Guide for the W52 Cordless Phone...

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