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Z Corporation ZPrinter 310 Troubleshooting Manual

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08634
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Z
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Rev B
Revision History:
Rev 06:
JPK
Rev A:
JPK
Rev B:
BRS
Z, zp, zb, ZPrinter, ZCast and the Z Corp. logo are trademarks of Z Corporation.
Information contained in this document is the confidential property of Z Corporation. Recipient shall not
disclose such Information to any third party, and shall not use it for any purpose whatsoever other than to price
or provide services to Z Corporation.
3
1
0 Troubleshooting Guide
3
1
0
1/6/2003
Unreleased revision
2/24/2003
Released
8/12/04
Revised ECN 1323
© Z Corporation 1995-2002. All rights reserved.

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Summary of Contents for Z Corporation ZPrinter 310

  • Page 1 8/12/04 Revised ECN 1323 Z, zp, zb, ZPrinter, ZCast and the Z Corp. logo are trademarks of Z Corporation. Information contained in this document is the confidential property of Z Corporation. Recipient shall not disclose such Information to any third party, and shall not use it for any purpose whatsoever other than to price or provide services to Z Corporation.
  • Page 2 SYMPTOM CAUSE / PROBLEM SOLUTION Print head failure Replace print head Binder bottle not plugged into top cover Check connection to binder bottle Refill binder bottle and bleed fluid system Out of binder (see users manual chapter 6) Air in fluid system Bleed fluid system (see users manual chapter 6) Check for kinks and replace tubing if necessary Binder tubing blocked or kinked...
  • Page 3 Error 1002 Message Print head not seated correctly Re-seat pen and restart build (Rom read failed for head) Pogo pin / pins are bent or broken Change pogo card (See 08632 Benchwork manual) Head card ribbon cable disconnected at either end Check head card ribbon cable connections Tape still in place over print head contacts Remove tape and re-install pen...
  • Page 4 Low on Fast Axis oil Oil Fast Axis felt washers (see users manual) Fast Axis motor cable not properly Check Fast Axis plug connection connected at the head card Error 2303(1) message Inspect Fast Axis Bearings and clean or Debris in Fast Axis bearings replace if necessary (Axis excessive position Adjust belt to proper tension...
  • Page 5 Waste bottle not installed / halfway installed to valve at Check connection at waste bottle mount front panel Service Station Waste tube clogged Unclog or replace waste tube Overflowing Waste bottle vent clogged Check and unclog cap vent or replace cap Waste Bottle not plugged in properly Check connection of Waste Bottle to check valve “Before printing you must...
  • Page 6 Print head failing Replace print head Set correct saturation for powder /binder Incorrect saturation setting system being used Parts weak, crumbly, wet Wrong binder being used Replace binder with correct formula or caked with powder User recycled binder Replace binder with correct formula Discard old powder and fill feed box with fresh Powder is contaminated or over-recycled powder...
  • Page 7 Fast axis belt skipping Fast axis belt too loose Tighten Fast Axis belt to proper tension teeth / chattering Can’t find printer on See 08606 Ethernet setup Poor Ethernet connection or improper setup procedure for instructions network Service Station out of cleaning fluid Fill cleaning fluid reservoir Powder build –...