Rectifying Faults: Problems In Operation - Merrychef eikon e2s Installation And User Manual

12 Servicing information

12.2 Rectifying faults: problems in operation

Fault finding chart
Although every effort is made to ensure your oven will continue to perform to a high standard, please
check the chart to see if the problem can be easily resolved before contacting your service agent.
Problem
The appliance does not work
and the display screen is blank
Some screen controls do not
work
Display shows a warning
message
The appliance does not cook
the food correctly
The appliance does not finish
cooking
Display shows an error code
eikon e2s Installation and Operating Manual CE
Possible cause
The appliance has no power
Unauthorised access
Details are shown on screen

Appliance is not clean

Food not at correct temperature

Modified or wrong program
selected

Food wrapped

Food removed early

Warning message displayed

The appliance door is open

No air filter or incorrectly fitted

Overheating of the appliance
Malfunction of the appliance
113
Remedy

Check if there is a power cut.

Check if the isolator switch is ON or the
appliance is plugged in correctly.

Check if the appliance switch is ON.
Contact an authorised user.
Follow the instructions displayed.

Clean the appliance (see 'Cleaning
Instructions' on page 99)

Use the correct cooking program.

Unwrap food.

Check if all the cooking stages have
been followed correctly.

Close the appliance door.

Refit the air filter.

Allow the appliance to cool down.

Check and remove any restrictions
around the air vents.
Note the error code and contact your
service agent.