Merrychef conneX 12 Installation And User Manual

Merrychef conneX 12 Installation And User Manual

Microwave combination oven
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Installation and User manual
Microwave Combination Oven
Read instructions before use
Part number: 32Z9030
Approvals:
_______________________________________________________________________________________________________________________________
Expanding Your Opportunities
Language: ENGLISH
Merrychef eikon
®
e2s Installation and User Manual
11

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  • Page 1 Installation and User manual Microwave Combination Oven Read instructions before use Part number: 32Z9030 Approvals: _______________________________________________________________________________________________________________________________ Expanding Your Opportunities Language: ENGLISH Merrychef eikon ® e2s Installation and User Manual...
  • Page 2 Do not leave paper products, cooking utensils or food in the cavity when not in use. Merrychef conneX ® Installation and User Manual...
  • Page 3 No user serviceable parts inside. Refer servicing to qualified personnel. Disconnect power supply before servicing. WARNING This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Merrychef conneX ® Installation and User Manual...
  • Page 4 Carefully read the Installation and User Manual before using, handling, and working on this appliance. ▪ If you transfer the microwave combination oven to a new owner, make sure to give the new owner the customer ▪ documentation manuals as well. Merrychef conneX Installation and User Manual ®...
  • Page 5: Table Of Contents

    1.1.1 declaration of conformity 1.1.2 UKCA declaration of conformity 1.1.3 UL declaration of conformity 1.1.4 or other approval requirement please contact your local Merrychef representative ® Environmental protection Important Information Identifying your microwave combination oven Structure of customer documentation About this Installation and User Manual...
  • Page 6 Safe working when taking the appliance out of operation 10.2 Taking the appliance out of operation and disposal Technical data 11.1 Technical data 11.2 Dimensional drawings Servicing information 12.1 Warranty information and contacting customer service 12.2 Rectifying faults: problems in operation Merrychef conneX ® Installation and User Manual...
  • Page 7: General Information

    Radio Equipment Regulations 2017 • A full Declaration of Compliance is available on request. 1.1.3 UL declaration of conformity* ® *Not applicable for conneX 1.1.4 For other approval requirements please contact your local Merrychef representative ® Merrychef conneX ® Installation and User Manual...
  • Page 8: Environmental Protection

    Environmentally friendly disposal of old appliances via the manufacturer ▪ Join us in our commitment to protect the environment. Important information Users are cautioned that maintenance and repairs should be performed by a Merrychef ® authorised service agent using genuine Merrychef replacement parts.
  • Page 9: Identifying Your Microwave Combination Oven

    Year of manufacture 2021 2022 Month of manufacture January February Place of manufacture 2130 Sheffield (UK) 0757 Foshan(China) Production number 12345 4 Technical data 5 Date of manufacture ® *Not applicable for conneX Merrychef conneX ® Installation and User Manual...
  • Page 10: Structure Of Customer Documentation

    1 General information Back to contents > Structure of customer documentation Contents of customer documentation The customer documentation for the microwave combination oven includes the following documents: Installation and User Manual (this document) ▪ Merrychef conneX ® Installation and User Manual...
  • Page 11: About This Installation And User Manual

    To guarantee safety, all people who work with the microwave combination oven must have read and understood the following parts of this document before starting any work: Chapter 3 'For your safety' ▪ The sections that describe the activity to be carried out ▪ Merrychef conneX ® Installation and User Manual...
  • Page 12 Explains the procedure for taking the appliance out of service. ▪ operation and disposal Contains information on disposal. ▪ Technical data Contains the technical data and dimensional drawings. Servicing information Contains Warranty information and a key to rectifying problems in operation. Merrychef conneX ® Installation and User Manual...
  • Page 13: Design And Function

    The cavity (cooking chamber) is constructed from stainless steel and used for cooking Cavity products. Keep it clean by following the cleaning instructions in the ‘Cleaning procedures’ section 9. ® *Not applicable for conneX Merrychef conneX ® Installation and User Manual...
  • Page 14: Layout And Function Of The Operating Panel

    Item Name Function ON/OFF on screen icon Switches the microwave combination oven on and off. Touchscreen Central controls of the appliance Appliance operated by touching icons on touchscreen pages. ▪ Status displays. ▪ Merrychef conneX Installation and User Manual ®...
  • Page 15: For Your Safety

    The appliance must not be operated outdoors and not be shifted or moved during use. ▪ The appliance must not be installed or operated on vessels or in close proximity to sandy areas such as beach kiosks. ▪ Merrychef conneX Installation and User Manual ®...
  • Page 16: Warning Signs On Your Microwave Combination Oven

    The ovens have warning/hazard labels attached to the outer casework which can be found as shown in the diagrams. Ensure you are aware and take notice of all these warning and safety signs. Merrychef conneX Installation and User Manual ®...
  • Page 17: Summary Of Hazards

    You must ensure, however, that these safety devices are in place and in working order. The nature of these residual risks and what effect they have are described on the following pages. Hazard points The following illustration shows a Merrychef conneX ® 12 microwave combination oven: Excessive microwave energy The microwave combination oven generates microwave energy.
  • Page 18: Safety Devices

    Appliance door Protects the user and outside Check the door regularly for damage and environment from hot steam and replace it if required. microwave energy Merrychef conneX Installation and User Manual ®...
  • Page 19: Requirements To Be Met By Personnel And Working Positions

    Minor servicing tasks ▪ Equipment mover Trained in the use of a pallet truck and forklift Conveying within the establishment. ▪ truck Knows the regulations associated with handling ▪ heavy loads Merrychef conneX Installation and User Manual ®...
  • Page 20: Personal Protective Equipment

    Dismantling the appliance (taking out of Suitable lifting gear Protective gloves ▪ ▪ operation) Forklift truck or pallet truck Safety boots ▪ ▪ Hard hat (e.g., when heavy loads are ▪ being lifted, working overhead). Merrychef conneX Installation and User Manual ®...
  • Page 21 Follow the instructions given by the Cleaning the outside of the appliance Common household stainless steel manufacturer of the cleaning chemical you case cleaner or hard surface cleaner are using. Merrychef conneX Installation and User Manual ®...
  • Page 22: Moving The Appliance

    Risk of crushing if the appliance tips over or falls off Body parts can be crushed if the appliance tips over or falls off. Make sure that the appliance is never placed on an unsuitable supporting surface.  Merrychef conneX Installation and User Manual ®...
  • Page 23: Moving The Appliance To The Installation Location

    Make sure that you do not knock against things with the appliance. ▪ Avoid moving the appliance along uneven routes or up or down slopes/steps. ▪ Do not lift the oven by the handle but always use the hand lifting points. ▪ Merrychef conneX Installation and User Manual ®...
  • Page 24: Setting Up The Appliance

    Risk of crushing if the appliance tips over or falls off Body parts can be crushed if the appliance tips over or fall off. Make sure that the appliance is never placed on an unsuitable supporting surface.  Merrychef conneX Installation and User Manual ®...
  • Page 25: Requirements For The Installation Location

    ▪ Air filter at the front of the appliance ▪ Consideration should be given to allow sufficient access for the service and maintenance of the appliance and access to the power supply isolator. Merrychef conneX Installation and User Manual ®...
  • Page 26 They also show the minimum horizontal distances from adjacent walls and surfaces. The safety clearance on the top must always be complied with. Meaning Space required Safety clearance from the top [mm] [in] Depth requirement, appliance door open at 90° [mm] [in] 12.2 Safety clearance on left-/right-hand side [mm] [in] Merrychef conneX Installation and User Manual ®...
  • Page 27: Unpacking The Appliance

    Record any damage on the delivery note and notify the carrier and manufacturer. Cut the box banding straps. Remove the lid. Remove the important document folder and product accessories. Take note of unpacking instructions. Pull out cardboard flaps. Merrychef conneX Installation and User Manual ®...
  • Page 28 5 Setting up the appliance Back to contents > Remove internal packing and outer sleeve. Remove plastic packaging. Release plug from carton holder. WARNING Never install or put into service a damaged appliance under any circumstances. Merrychef conneX Installation and User Manual ®...
  • Page 29: Taking The Appliance Off The Pallet

    After pushing back the base cardboard at the front of the oven, lift the appliance from the packaging. (Ensure 2 people to lift) Wear appropriate Personal Protective Equipment. WARNING Don't lift the oven from the handle. ▪ Risk of crushing from the appliance tipping over. ▪ Merrychef conneX Installation and User Manual ®...
  • Page 30: Mounting An Appliance On A Work Surface

    Sealed to the counter; or ▪ Elevated on min. 4” legs that allow easy ingress for cleaning ▪ The Merrychef conneX oven is factory fitted with a self-sealing base-to-counter gasket that meets the requirements for ® NSF4 counter-mounted equipment. Prepare a flat and thoroughly CLEAN, dry surface for the oven.
  • Page 31: Installation

    It is crucial to the safe and reliable operation of the appliance that the electrical system is installed carefully and correctly. All the rules and regulations listed here, and the described procedure, must be strictly followed. Merrychef conneX Installation and User Manual...
  • Page 32 Note. Residual Current Devices (RCDs) are also known by other terms, such as Earth Leakage Circuit Breakers (ELCBs), Safety Switches, Ground Fault Interrupters (GFIs) and Ground Fault Circuit Interrupters (GFCIs). These should not be confused with overcurrent protection. Merrychef conneX Installation and User Manual ®...
  • Page 33: Electrical Installation Requirements

    30A models are fitted with YP-91L NEMA 6-30P & HBL2621 NEMA L6-30P plugs. Connected to a dedicated RCD (GFCI) protected supply, with appropriate circuit breaker as detailed above. Please refer to electrical installation data for other country specific models. Merrychef conneX Installation and User Manual ®...
  • Page 34 REAR VIEW OF PLUG Plug: Three Phase 16A IEC60309 (EN60309) L1 + L2 + N + E L3 (Grey) L2 (Black) L3 is not used Earth (Yellow/ Earth (Yellow/Green) Green) Earth connection is essential Merrychef conneX Installation and User Manual ®...
  • Page 35 REAR VIEW OF PLUG Plug: 2 Pole 20A NEMA 6-20P L1 + L2 + GND Earth (GND) Earth connection is essential REAR VIEW OF PLUG Plug: 2 Pole 15A NEMA 6-15P L1 + L2 + GND Merrychef conneX ® Installation and User Manual...
  • Page 36: Preparing The Appliance For Use

     feet and legs. When you are cooling the cavity using the ‘cool down’ function, step back from the appliance to avoid the hot steam and  vapour escaping through the open door. Merrychef conneX Installation and User Manual ®...
  • Page 37: Procedure For Preparing The Appliance For Use

    Checklist for safety devices and warnings: All safety devices are in their designated position, are working correctly and are secured properly in place. ▪ All warning signs are in their designated position. ▪ Merrychef conneX Installation and User Manual ®...
  • Page 38 Then switch the appliance ON by selecting the power icon on screen. The easyTouch® screen illuminates with a display scrolling through the Welbilt brands. ® Once booted the Merrychef splash screen appears, giving the options of "information" or "settings" shortcuts. If left idle the screen automatically progresses to Preheat/Preheat selection.
  • Page 39: Main Menu Screen

    6 preheats can be stored for the appliance. Settings 'Settings' are used to control the appliance settings and functions including time and language, loading cooking profiles and for service and maintenance purposes. Merrychef conneX Installation and User Manual ®...
  • Page 40: The Keyboard Screen

    For names of cooking profiles, names of categories and passwords use 1-20 characters in 2 lines max. ▪ For stage instructions of individual cooking profiles use 1-54 characters in 5 lines max. ▪ Merrychef conneX Installation and User Manual ®...
  • Page 41: Cooking Procedures

    You may get burnt if you touch any of the interior parts of the cavity, the inside of the appliance door or any parts that are or were inside the oven during cooking. Wear personal protective equipment. Merrychef conneX Installation and User Manual...
  • Page 42: Turning The Oven On And Off

    For your safety when using the microwave combination oven Before starting work, it is essential that you familiarize yourself with the rules and hazard warnings specified in 'Working safely with the appliance' section 8, and follow the instructions given there. Merrychef conneX Installation and User Manual ®...
  • Page 43: How To Cook

    The microwave combination oven and accessories and fittings used have been cleaned properly. ▪ There are no foreign objects in the cavity. ▪ The air filter is fitted in place on the oven front underneath the appliance door. ▪ Merrychef conneX Installation and User Manual ®...
  • Page 44 Open the appliance door, place the food product into the hot cavity and close the door. Select the required recipe to start cooking. Example: ‘Bacon Roll’'. WARNING: Hot surfaces at the door and in the cavity Merrychef conneX Installation and User Manual ®...
  • Page 45: Operation Instructions: Full Serve Mode

    Running a cooking profile from the Press & Go menu Select 'Press & Go' from the main menu screen. Select the cooking profile required to cook. The display shows the cooking time count down. Merrychef conneX Installation and User Manual ®...
  • Page 46: Using A Cooking Profile

    Using a cooking profile Select the 'cookbook' icon from the ‘Home’ screen. Select a menu category, for example ‘Breakfast’, to display the individual recipe profiles or sub-folders. Select a cooking profile to start, for example ‘Croissant’. Merrychef conneX Installation and User Manual ®...
  • Page 47: Creating A Cooking Profile

    To increase or decrease the temperature required, select the box under the 'temperature' icon. Enter a temperature value in the keypad within the limits (100-275 °C / 212 °F – 527 °F) displayed. Select the green tick to continue. Merrychef conneX Installation and User Manual ®...
  • Page 48 Cooking profiles can have up to a maximum of 6 stages. Repeat the steps 2-6 from stage 1 above to create a new stage. Scroll up and down to view the stages of the cook profile. Merrychef conneX ® Installation and User Manual...
  • Page 49 'All recipe' is always selected, but you can also select Press & Go or existing cookbook categories currently on the oven. By confirming with the green tick, the recipe file is saved to the specified locations. Merrychef conneX Installation and User Manual ®...
  • Page 50: Changing A Cooking Profile

    Select the 'cookbook' icon from the ‘Home’ screen. Select the 'All recipes' icon. Select and hold on an image to access the edit and delete functions. Note: This is only available when the operating mode is unlocked in ‘Modes’. Merrychef conneX Installation and User Manual ®...
  • Page 51 Select, for example, ‘Croissant’ and press and hold the image you wish to move, until the edit/delete overlay appears. Drag the recipe to the desired location on the screen. Then release to drop the recipe into that location. Merrychef conneX Installation and User Manual ®...
  • Page 52 Check the recipe that you would like to include and select the green tick to confirm your selection(s). On selection of the green tick, the recipe files selected will be imported into your category. Merrychef conneX Installation and User Manual ®...
  • Page 53: Managing Categories Of Cooking Profile

    Select photo panel to navigate to keyboard entry or photo library selection. On completion select the green tick, the category will be saved and will return you to your created category. Merrychef conneX Installation and User Manual ®...
  • Page 54 Then select the delete button on the overlay that appears on the button. This will prompt an on screen warning, that should be confirmed if you wish to delete or cancelled if you do not. Merrychef conneX Installation and User Manual ®...
  • Page 55: Basic Settings Of Your Microwave Combination Oven

    M. Password settings N. Connectivity options and settings O. Cleaning options P. Service Setting Menu (Password Protected screen). Swipe to scroll up/down the menu. Press the backspace button to exit the 'settings' menu. Merrychef conneX Installation and User Manual ®...
  • Page 56 English. When finished, select green tick to save your selection. Merrychef conneX Installation and User Manual ®...
  • Page 57 Selecting any of these shows’ oven performance logging Oven statistics: displays operational cycles of key components and systems. Culinary statistics: displays recipe usage information. Insert a USB stick into your oven and download your statistics directly from your oven. Merrychef conneX Installation and User Manual ®...
  • Page 58 Select date and time entry box to edit the date or time entry. The time must be written in a 24 hour clock format. Select the green tick to save. To Change time Format, Merrychef conneX Installation and User Manual ®...
  • Page 59 Alternatively clear the 'time' box using the 'wipe' symbol next to it (clears both the time and temperature for the selected line). On enabling a day, prompts for setting the heat up and cool down times appear. Merrychef conneX Installation and User Manual ®...
  • Page 60 During a timed off period, the appliance can be used simply pressing the on-screen power button, when in standby. Merrychef conneX ® Installation and User Manual...
  • Page 61 Select the appliance 'settings' or 'service' menu options, dependent on the password you wish to change. Enter the existing password and press the green tick to confirm. Merrychef conneX Installation and User Manual ®...
  • Page 62 Select, and drag the screen brightness bar to adjust screen brightness. Toggle ON or OFF, the ‘Visual warning’ feature, which enables a screen flash at the end of cooking programs, door open messages. Merrychef conneX Installation and User Manual ®...
  • Page 63 The network settings page allows access to settings for Wi-Fi, ethernet connections, and allows link access via QR code to KitchenConnect settings online. Further information on connectivity can be found at Merrychef.com Merrychef conneX Installation and User Manual ®...
  • Page 64: Using A Usb Stick

    Any USB stick should be correctly formatted (FAT 32) Firmware files will end with .tar (The latest version can be found at Merryhchef.com) Menu files should be zipped and end with .mccb (Cookbooks can be found at Merrychef.com) Image formats need to be /jpg .svg. or .png...
  • Page 65: Cleaning Procedures

    Follow the instructions given in the chapter 'Personal protective equipment' section 3.3.7 and the current material safety datasheets pertaining to cleaning and protective chemicals recommended by the manufacturer. Personnel must be trained regularly by the person responsible for the microwave combination oven. Merrychef conneX Installation and User Manual ®...
  • Page 66: Items Required For Cleaning

    Personal protective equipment for your personnel Instruct your personnel to wear the correct personal protective equipment specified in the section 'Personal protective equipment' section 3.7. Merrychef conneX Installation and User Manual ®...
  • Page 67 Do not let the cleaning or protective chemicals come into contact with skin, eyes or mucous membranes.  Do not spray cleaning or protective chemicals into a cavity.  Wear personal protective equipment.  Merrychef conneX Installation and User Manual ®...
  • Page 68: Cleaning Procedures

    In 'Quick Serve', Press & Go or ‘Manual mode’, select the Power button' to disable heating and to start the cooling cycle. A prompt appears. Note: Pictorial cleaning sequence is dependent on the cleaning settings set on the oven. Merrychef conneX Installation and User Manual ®...
  • Page 69 Back to contents > Gather all required Personal protective equipment for cleaning. We recommend, ® ® Gloves, and a Merrychef cleaning kit, including Merrychef cleaner and Protector. Selecting the green tick at the bottom of the screen progresses you through the cleaning sequence.
  • Page 70 The oven is now ready for cleaning and a prompt appears on screen. Apply cleaner Clean the cook plate and accessories Clean the oven Apply Protector (Note: This will not appear if ‘Use of protector’ is not selected in cleaning settings.) Clean door seal Merrychef conneX ® Installation and User Manual...
  • Page 71 Cleaning complete Cleaning sign off (Note: This will not appear if ‘Cleaning sign off’ is not selected in cleaning settings.) The oven will power down and return to the power button screen once complete. Merrychef conneX ® Installation and User Manual...
  • Page 72: Taking The Appliance Out Of Operation And Disposal

    Use a fork-lift truck/pallet truck to move the appliance. ▪ When lifting the appliance, use enough people for the weight of the appliance (value depending on age and gender). ▪ Observe the local occupational safety regulations. Wear personal protective equipment. ▪ Merrychef conneX Installation and User Manual ®...
  • Page 73: Taking The Appliance Out Of Operation And Disposal

    Business users should contact their supplier and check the terms and conditions of the purchase contract. This product must not be mixed with other commercial wastes for disposal. Merrychef conneX Installation and User Manual ®...
  • Page 74: Technical Data

    NET 148 lbs. (67.2 kg) (619 mm) (458.8 mm) (683.4 mm) OVERALL SIZE MODEL WEIGHT HEIGHT WIDTH DEPTH 23.2” 16.0” 21.2” conneX ® NET 104 lbs. (47.0 kg) (588 mm) (407 mm) (538 mm) Merrychef conneX Installation and User Manual ®...
  • Page 75 Back to contents > ® Electrical configurations – Standard power version conneX 12 EMEA ® Electrical configurations – Standard power version conneX 12 APAC Electrical configurations – Standard power version conneX ® 12 US/CA Merrychef conneX Installation and User Manual ®...
  • Page 76 Back to contents > ® Electrical configurations – High power versions conneX 12 EMEA ® Electrical configurations – High power version conneX 12 APAC Electrical configurations – High power versions conneX ® 12 US/CA Merrychef conneX Installation and User Manual ®...
  • Page 77 Back to contents > ® Electrical configurations – High power versions conneX 16 EMEA ® Electrical configurations – High power versions conneX 16 APAC Electrical configurations – High power versions conneX ® 16 US/CA Merrychef conneX Installation and User Manual ®...
  • Page 78 12e US/CA Regulatory standards compliance Degree of protection IPX3 Noise emission (Standby) max. 65 [dBA] Approval marks Tested safety UKCA, CE, CB (IEC), UL* Hygiene UL*-EPH (NSF/ANSI 4) ® *Not applicable for conneX Merrychef conneX Installation and User Manual ®...
  • Page 79: Dimensional Drawings

    Back to contents > 11.2 Dimensional drawings conneX ® No clearance required around the sides of the unit, a 2" clearance is needed above the unit. The item is not intended for built in appliances. Merrychef conneX Installation and User Manual ®...
  • Page 80 11 Technical data Back to contents > ® conneX ® conneX Merrychef conneX Installation and User Manual ®...
  • Page 81: Servicing Information

    Serial number of your appliance (see 'Identifying your microwave combination oven' section 1.1.4) ▪ Contact data Welbilt UK Ltd. Ashbourne House, The Guildway, Old Portsmouth Road Guildford, GU3 1LR United Kingdom Phone (head office) (+44) (0) 1483 464900 (+44) (0) 1483 464905 Internet www.merrychef.com www.welbilt.com Merrychef conneX Installation and User Manual ®...
  • Page 82: Rectifying Faults: Problems In Operation

    Overheating of the appliance Check and remove any restrictions around ▪ ▪ the air vents. Note the error code and contact your Display shows an error code Malfunction of the appliance service agent. Merrychef conneX Installation and User Manual ®...
  • Page 83 WELBILT UK LT D., A SHBOURNE HOUSE, T HE GUILDWAY, OLD POR TSMOU T H ROA D, GUILDF ORD, GU 3 1LR , UK . | +1 4 4 (0 ) 14 83 4 6 49 0 0 | W W W.MERRYCHEF.COM|...

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