Custom Audio Electronics K3 User Manual
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Custom Audio Electronics K3 User Manual

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USER MANUAL
K3
CUSTOM S.p.A.

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Summary of Contents for Custom Audio Electronics K3

  • Page 1 USER MANUAL CUSTOM S.p.A.
  • Page 3 CUSTOM S.p.A. THE CE MARK AFFIXED TO GENERAL SAFETY INFORMATION Your attention is drawn to the following THE PRODUCT CERTIFY Via Berettine 2/B actions that could compromise the char- THAT THE PRODUCT SAT- 43010 Fontevivo (PARMA) - Italy acteristics of the product: ISFIES THE BASIC SAFETY Tel.
  • Page 5 MANUAL For details on the commands, refer to the manual with code 77200000002700...

  • Page 7: Table Of Contents

    TABLE OF CONTENTS 1 INTRODUCTION ............. . 9 1.1 Document structure .
  • Page 8 7 SPECIFICATION ............. 57 7.1 ...

  • Page 9: Introduction

    1 INTRODUCTION 1.1 Document structure This document includes the following chapters: 1 INTRODUCTION information about this document 2 DESCRIPTION general description of device 3 INSTALLATION information required for a correct installation of the device 4 OPERATION information required to make the device operative 5 ...

  • Page 11: Description

    2 DESCRIPTION 2.1 Box content Remove the device from its carton being careful not to damage the packing material so that it may be re-used if the device is to be transported in the future. Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact Customer Service.

  • Page 12: Device Components

    2.2 Device components External view 1. Paper compartment 2. Service button for cover opening 3. Paper out with serrated blade 4. FEED key 5. OPEN key 6. Front cover 7. ON/OFF key 8. Opening levers of cables compartment 9. Cables compartment 10.
  • Page 13 Internal view 1. System with three sensors for detecting black mark or hole on the non-thermal side of the paper (optional) 2. Sensor for paper and black mark detection 3. Sensor for cover open 4. Mobile sensor for detecting black mark or hole on the thermal side of the paper (optional) 5.

  • Page 14: Product Label

    2.3 Product label PC = Product code (14 digits) SN = Serial number HW = Hardware release XXXXXXXXXXXXXX 0000000000000000000...

  • Page 15: Key Functions: Power Up

    2.4 Key functions: power up POWER UP Hold down Hold down printing printing SETUP report FONT TEST Fast push Fast push Fast push skip the enter the SETUP MODE print the SETUP report SETUP MODE for the printer parameters with Ethernet parameters and enter the SETUP MODE Fast push Fast push...

  • Page 16: Key Functions: Standby

    2.5 Key functions: standby STANDBY Fast push Fast push Advance the paper (preset length) Is the “Notch Alignment” parameter set on “Disabled”? (see Setup) printing perform the demo ticket ticket alignment...

  • Page 17: Status Led Lashes

    2.6 Status led lashes The Status led indicates hardware status of device. Given in the table below are the various led signals and the corre- sponding device status. STATUS LED DESCRIPTION DEVICE OFF BLUE DEVICE ON: NO ERROR NOTIFICATION STATUS RECEIVE DATA RECEPTION ERRORS (PARITY, FRAME ERROR, OVERRUN ERROR)

  • Page 19: Installation

    3 INSTALLATION 3.1 Wall mounting The device is equipped with a double vertical mounting capability of the machine: •  Setup 1: Three threaded holes for mounting with M4 screws •  Setup 2: Three slots for mounting on pins. Both arrangements are placed at the bottom of the machine (see igure below). The dimensions shown in the image are  expressed in millimetres. Detail A Ø4 184,5...
  • Page 20 Guidelines for wall mounting with M4 screws Drill holes in the ixing panel using the measurements shown on the previous page. Pay attention to the length of the screws used. The screw length (L) will be calculated accord- max 6 ing to the thickness of the panel (SP) on which the device is ixed, as follows L ≤ 6 mm + SP For example, if panel thickness is 10mm (SP = 10mm), the max screw length will be 16mm.
  • Page 21 Mounting Press the release button and Press the service button C remove the front cover to open the device cover D Turn the device upside down and unscrew the 2 fixing Pull the lower part of the side E. screws A. Remove the base B of the device by pulling it Rotate the rear to release it from out from the seats in the direction shown.
  • Page 22 Rotate the selector that adjusts the load on the return spring for the cover in position F by using a coin Turn down the side to lock the other pins in its seats on the frame. Tilt the side and insert the pin into Close the device cover its seat on the frame.
  • Page 23 Reassemble the cover removed previously Fix the device to the wall...

  • Page 24: Connections

    3.2 Connections The following igure shows the possible connections for the device. ATTENTION: In some using conditions, we recommend the installation of a ferrite core on the power supply cable. VIn 24Vdc Power Supply cable (included) ETHERNET ETHERNET standard CrossOver cable standard (pin-to-pin) cable Power supply Network Cash drawer Barcode reader Barcode reader GPRS modem...

  • Page 25: Pinout

    3.3 Pinout POWER SUPPLY Tripolar female connector 1 +24 Vdc 2 GND 3 GND 4 Frame GND ATTENTION: Respect power supply polarity. NOTE: Power supply cable The following igure shows the connector pinout of the power supply cable for the device: Tripolar male connector n.c. +24 V Power supply cable USB INTERFACE Female USB type B connector 1 USB0-VBUS (in) 2 D0 -...

  • Page 26: Rs232 Serial Interface

    Given the presence of the RS232 standard, logic value “0” corresponds to a voltage level of between +3Vdc and +15Vdc and logic value “1” corresponds to a voltage level of between -3Vdc and -15Vdc. K3 > PC connection The following picture shows an example of connections between the device and a personal computer using a 9 pin...

  • Page 27: Ethernet Interface

    ETHERNET INTERFACE Female RJ45 connector 1 TPOUT + 2 TPOUT - 3 TPIN + 4 GND 5 GND 6 TPIN - 7 n.c 8 n.c 9 +3.3 V 10 LED-LAN 11 +3.3 V 12 LED-LNK 13 Shield 14 Shield NOTES: The functionality of two led are speciied in the following table: FUNCTION LED-LNK...

  • Page 28: Drawer Connector

    PIN 4 PIN 5 NOTE: K3 > CASH DRAWER (optional) connection Use an optional adapter cable RJ12-Jack to connect the device to a cash drawer. Refer to the picture below for the connector pin signals +24Vdc CASH...

  • Page 29: Driver And Sdk

    3.4 Driver and SDK The drivers are available for the following operating system: OPERATING DESCRIPTION INSTALLATION PROCEDURE SYSTEM Driver for Windows XP Driver for Windows VISTA (32/64bit) From the START menu, press Run and type-in the path where the SW Windows Driver for Windows 7 (32/64bit) was saved on your PC, then click OK.

  • Page 31: Operation

    4 OPERATION 4.1 Opening the cover Automatic Manual OPEN SERVICE The cover-opening mechanism is automatically Press and hold the OPEN button triggered as soon as the roll runs out in order to to open the device cover. prompt the user to replace it. Or in case of anomalies The indicator shows the state “Paper end”...

  • Page 32: Adjusting The Alignment Sensor (Optional)

    4.2 Adjusting the alignment sensor (optional) The device can be optionally equipped with a mobile sensor for the detection of the alignment black mark placed on the thermal side of paper as shown below. The device user will need to manually move this mobile sensor according to the position of the black mark on the paper (see next paragraphs).
  • Page 33 To adjust the mobile sensor position according to the black mark position on paper, open the device cover (see par. 4.1) and move the sensor to the desired position using a small screwdriver or a pointed object. ATTENTION: To avoid damaging the sensor, use the plastic tabs as foothold for the screwdriver to push the sensor in the desired position.

  • Page 34: Switch The Device On/Off

    4.3 Switch the device ON/OFF IN DC 24V 1.5A Power Supply cable (included) VIn 24Vdc Connect the power adapter (supplied) to the device and the mains outlet. Use the type of electrical power supply indicated on the label. ON/OFF Switch device On pressing key ON/OFF, The indicator lights are switched on and the device is ready. Switch device Off pressing key ON/OFF.

  • Page 35: Loading The Paper Roll

    4.4 Loading the paper roll To change the paper proceed as follows. At every change of paper, check inside the device to locate and remove any scraps of paper. 80mm Place the roll in the paper compartment and pull out the paper for a few centimetres.

  • Page 36: Loading The Fanfold

    4.5 Loading the fanfold To change the paper proceed as follows. At every change of paper, check inside the device to locate and remove any scraps of paper. Open the device cover (see par. 4.1) and insert the fanfold through the input slot, located on the back of the device.

  • Page 37: Configuration

      -   rel  1.00 FCODE <code>  PRINTER SETTINGS 1 «••••••••»  640 ------------------------------------------------------------------------------------------- PRINTHEAD WORKING GOOD! PRINTER TYPE .........K3 PRINTING HEAD TYPE ......KPR72-8TA01 INTERFACE ..........RS232 ON/OFF Turn on the device by pressing the ON/OFF key. The device prints the report with parameters for printer settings.

  • Page 38: Setup Report

    RELEASE FCODE <code>      -  rel  1.00 PRINTER SETTINGS 1 «••••••••»  576 PRINTING HEAD ---------------------------------------------------------------------------- STATUS PRINTHEAD WORKING GOOD! PRINTER TYPE ........K3 PRINTING HEAD TYPE ......KPR72-8TA01 INTERFACE ..........RS232 PROGRAM MEMORY TEST....OK DYNAMIC RAM TEST......OK DEVICE EXTERNAL MEMORY TEST ....OK STATUS CUTTER TEST........OK HEAD VOLTAGE  ...

  • Page 39: Device Status

    [ FEED ] enter Printer setup KEYS FUNCTIONS [ OPEN ] enter Ethernet Setup [ FEED + OPEN] skip Setup DHCP Client ....... : Disabled FTP Server ......... : Disabled IP Address ........: 192.168. 0. ETHERNET PARAMETERS Subnet Mask ......: 255.255.240.

  • Page 40: Printer Parameters

    5.4 Printer parameters This device allows the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off and they are stored in non-volatile memory. PRINTER EMULATION Available emulations for the device: SVELTA ESC/POS™...
  • Page 41 USB MASS STORAGE Sharing mode from Mass Storage: Disabled = sharing mode disabled Enabled = sharing mode enabled Numerical address code for the univocal identiication of the USB device (in case of more USB ADDRESS NUMBER than a USB device connected with the same PC): Setting the USB port as a virtual serial port: USB VIRTUAL COM Disabled...
  • Page 42 CHARS / INCH Font selection: A = 11 cpi, B = 15 cpi A = 15 cpi, B = 20 cpi A = 20 cpi, B = 15 cpi NOTES: CPI = Characters Per Inch The parameter is printed only with ESC/POS™ emulation enabled. SPEED / QUALITY Setting of printing speed and printing quality: Normal...
  • Page 43 NOTCH DISTANCE “Notch Distance” is the minimum distance (in mm) between the upper edge of ticket and the notch (see chapter 10). The numeric value of the distance is made up with the following four parameters for the setting of three digits (two for the integer part of the number, one for the decimal part and of the sign): Sign setting: NOTCH DISTANCE SIGN...
  • Page 44 DATA LOGGER Setting of the data logger function on the LOG folder on the Flash memory: Disabled data logger function disabled Text = the printed text is stored in .txt ile Graphic = the printed graphic is stored in .bmp ile Text + Graphic = both text and graphic are stored in .txt and .bmp iles NOTE: The name of the irst text ile stored will be 00000001.txt; the name of the irst graphic ile stored will be ...

  • Page 45: Ethernet Parameters

    5.5 Ethernet parameters This device allows the coniguration of the parameters listed in the following table. The parameters marked with the symbol are the default values. Settings remain active even after the device has been turned off. DHCP CLIENT Setting of the DHCP protocol: Disabled = protocol disabled Enabled = protocol enabled FTP SERVER Setting of the FTP server: Disabled...

  • Page 46: Hexadecimal Dump

    5.6 Hexadecimal dump This function is used for the diagnosis of the characters received from the communications port. Characters are printed as hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that indicates the number of bytes received.

  • Page 47: Maintenance

    6 MAINTENANCE 6.1 Autocutter paper jam FEED FEED Press the FEED key. Press the FEED key to try to unlock the cutter. If the cutter did not unlock press the release button and remove the front cover. If the problem persists, please contact the customer service.

  • Page 48: Planning Of Cleaning Operations

    6.2 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended planning for the cleaning operations. EVERY PAPER CHANGE Printhead Use isopropyl alcohol Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Cutter Use compressed air...

  • Page 49: Cleaning

    6.3 Cleaning For periodic cleaning of the device, see the instructions below Sensors Disconnect the power supply cable and open the device cover (see par. 4.1) Clean the device sensors by using compressed air. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine.
  • Page 50 Paper path Print head Disconnect the power supply cable and Disconnect the power supply cable and open the device cover (see par. 4.1) open the device cover (see par. 4.1) ISOPROPYL ALCOHOL Clean the area involved in the passage of paper Clean the printing head by using by using compressed air.
  • Page 51 Printing roller Case Disconnect the power supply cable and Disconnect the power supply cable open the device cover (see par. 4.1) ISOPROPYL ALCOHOL To clean the device, use compressed air or a soft cloth. ATTENTION: Do not use alcohol, solvents, or hard brushes. Clean the printing roller by using Do not let water or other liquids get inside the machine.
  • Page 52 Cutter Disconnect the power supply cable and open the device cover (see par. 4.1) Press the release button and remove the front cover. Clean the cutter compartment from the inside using compressed air. ATTENTION: Do not use alcohol, solvents, or hard brushes. Do not let water or other liquids get inside the machine.
  • Page 53 Reassemble the cover removed previously.

  • Page 54: Upgrade Irmware

    NOTES: The  latest  irmware  of  the  device  is  available  in  the  C:\K3.PSW download area of the web site www.custom.biz Install on the PC used for device upgrading the UPG- CEPRN software available in the download area of the web site www.custom.biz.
  • Page 55 10. After a few minutes a message on the screen warns that the update is completed. 8. Select the update ile .PSW location: 11. Print a new SETUP report to verify the new irmware  release (see chapter 5). 9. Select item USB and then select the USB device among those proposed (ex. K3):...

  • Page 57: Specification

    7 SPECIFICATION 7.1 Hardware speciications GENERALS Head temperature, paper presence, detection of black mark, Sensors cover open, near paper end, adjustable detection of black mark (optional), detection of black mark on ,non-thermal side (optional) Emulations ESC/POS™ Windows XP, VISTA (32/64bit), Windows 7 (32/64bit), Windows 8 (32/64bit), Printing driver...
  • Page 58 Printing width 50, 54, 72 mm Printing mode Normal, 90°, 180°, 270° Printing format Height/Width from 1 to 8, bold, reverse, underlined, italic 54 character code tables (see par. 7.6) Character fonts 2 TrueType font Extended chinese GB18030-2000 UPCA, UPCE, EAN13, EAN8, CODE39, ITF, CODABAR, CODE93, Printable barcode CODE128, CODE32, PDF417,...
  • Page 59 PRINTER ELECTRICAL SPECIFICATIONS Power supply 24 Vdc ±10% (optional external power supply) Medium consumption 1,5 A Stand-by consumption 0,1 A ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000003 Power supply voltage from 100 Vac to 240 Vac Frequency from 50 Hz to 60 Hz Current (output) 2.5 A Power...

  • Page 60: Character Speciications

    7.2 Character speciications Character set Character density 11 cpi 15 cpi 20 cpi Number of columns Chars / sec 2026 2806 3648 Lines / sec Characters (L x H mm)-Normal 2,25 x 3 1,625 x 3 1,25 x 3...

  • Page 61: Device Dimensions

    7.3 Device dimensions Standard model Length 206 mm Height 140 mm Height 255 mm with cover open Width 148 mm Weight 1970 g NOTE: Dimensions referred to devices without paper roll. All the dimensions shown in fol- lowing igures are in millimetres.
  • Page 62 Model with display Length 230.3 mm 230.3 Height 140 mm Height 255 mm with cover open Width 148 mm Weight 2100 g NOTE: Dimensions referred to devices without paper roll. All the dimensions shown in fol- lowing igures are in millimetres.

  • Page 63: Power Supply Dimensions Cod. 963Ge020000003

    7.4 Power supply dimensions cod. 963GE020000003 Length 127 mm Height 35,5 mm Width 56 mm All the dimensions shown in following igures are in millimetres. AC INLET +24V DC OUTPUT WIRE...

  • Page 64: Paper Speciication

    7.5 Paper speciication Paper with black mark for ixed sensor The following image shows the placement of the black mark on the thermal side of the paper. For more information about the use of paper with black mark see Chapter 10. All the dimensions shown in following igures are in millimetres.
  • Page 65 The following image shows the placement of the black mark on the non-thermal side of the paper. The black mark can be placed either in the position P1 or P2 (paper width 58 or 60mm) or even as a P3 (paper width 80mm). For more information about the use of paper with black mark Chapter 10.
  • Page 66 Paper with black mark for mobile sensor The following image shows the placement of the black mark on the thermal side of the paper. The notch can be placed anywhere on the whole width of the paper. For more information about the use of paper with black mark see Chapter 10. All the dimensions shown in following igures are in millimetres.
  • Page 67 Fanfold paper with hole The following image shows the placement of the hole on the paper by referring to the thermal side. To manage tickets with hole, set the parameter “Notch / B.Mark position” to “Transparence” (see par. 5.4). For more information about the use of paper with hole see Chapter 10. All the dimensions shown in following igures are in millimetres.

  • Page 68: Character Sets In Esc/Pos™ Emulation

    7.6 Character sets in ESC/POS™ emulation The printer has 3 internal fonts with a width of 11, 15, 20 cpi, which can be associated with one of the coding tables stored on the device. To know the coding tables actually stored on the device, print the font test (see par.2.4). The selection of the font and the encoding table is done via command (see the commands manual of the device) or through the Setup procedure by properly setting the parameter “Chars / Inch”, “Code Table”...
  • Page 69 <CodeTable> Character Tables WPC775 - Baltic Rim on request PC855 - Cyrillic PC861 - Icelandic on request PC862 - Hebrew PC864 - Arabic PC869 - Greek on request ISO8859-2 - Latin 2 on request ISO8859-15 - Latin 9 on request PC1098 - Farci PC1118 - Lithuanian on request...

  • Page 70: True Type Fonts

    7.7 True Type fonts In ESC/POS™ emulation, it is possible to use TrueType fonts. To be used, a TrueType font must be monospace type (every character of the font must have the same dimension). The check is made by the device when the font is selected. TrueType fonts will be automatically scaled by the device in order to obtain the same available width for the embedded fonts (11, 15 and 20 cpi).

  • Page 71: Consumables

    8 CONSUMABLES The following table shows the list of available consumables for device: DESCRIPTION CODE 67300000000385 THERMAL PAPER ROLL weight = 165g/m width = 80mm Ø external = 180mm Ø core = 25mm 67A00000000305 FANFOLD weight = 255g/m dimensions = 155mm x 65mm...

  • Page 73: Accessories

    9 ACCESSORIES The following table shows the list of available accessories for device: DESCRIPTION CODE 963GE020000003 POWER SUPPLY (for technical speciications, see the paragraph 7.1)

  • Page 75: Alignment

    10 ALIGNMENT Device is provided with sensors for the use of alignment notch in order to handle: •  roll of tickets with pre-printed ields and a ixed length; •  FanFold of tickets with pre-printed ields and a ixed length. The alignment notch may be formed by •  black mark printed on paper (see par.7.5); •  hole between two tickets (see par.7.5); All alignment sensors are “relection” sensors: this kind of sensor emits a band of light and detects the quantity of light  relected to it. The presence of the notch is therefore detected by the amount of light that returns to the sensor, considering  that the light is relected by the white paper and absorbed by the black mark.  To use tickets with holes, it is possible to use the same sensors as “transparence” sensors, coupled two by two: a beam of light is emitted by the transmitter sensor and the quantity of light which reaches the opposite receiver sensor is detected.

  • Page 76: Enable Alignment

    10.1 Enable alignment Device is provided with one, two or three sensors for alignment, placed as follows: •  one ixed sensor on the lower lat of device •  one mobile sensor (optional) on the lower lat of device •  a system with three sensors on the upper lat of device. To guarantee the alignment, it is necessary to correctly choose the sensor to use for the notch detection depending on the type of notch and its location on the ticket.
  • Page 77 Paper with black mark on the thermal side In the standard model the detection of black mark and paper In the model with adjustable sensor (optional) detecting the presence is performed by the ixed sensor. presence of paper is executed by the ixed sensor while the  black mark detection is performed by the mobile sensor. direction direction of paper of paper...
  • Page 78 Paper with black mark on the non-thermal Tickets with hole This coniguration requires the system with three sensors  The black mark can be placed in one of three zones shown. This coniguration requires the system with three sensors  (optional). (optional). SENSORS 2 SENSOR 2 (OPTIONAL) (OPTIONAL) direction direction of paper of paper feed feed SENSOR 1 NON-THERMAL NON-THERMAL...

  • Page 79: Calibration

    10.2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper. The device automatically performs the self-calibration during the Setup procedure only if the “Notch/B.Mark Position” pa- rameter is set to a value other than “Disabled”...
  • Page 80 The following igure shows an example of paper with holes: the outgoing voltage is constant while passing the paper be- tween two holes and presents a variation at each hole. In this case, the optimal value for the “Notch/B.Mark Threshold” parameter is placed about half of the variation. NON-THERMAL SIDE “Notch/B.Mark Threshold” Peak THERMAL SIDE...
  • Page 81 The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics  (for example, a barcode): the outgoing voltage is constant while passing the white paper between two notches, presents a peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Notch/B.Mark Threshold”...

  • Page 82: Alignment Parameters

    10.3 Alignment parameters The “alignment point” is deined as the position inside the ticket to use for the notch alignment. The distance between the notch edge and the alignment point is deined as “Notch Distance”. Referring to the front of the notch, the value of “Notch Distance” value varies from 0mm minimum and 99.9mm maximum. If the “Notch Distance” value is set to 0, the alignment point is set at the beginning of the notch. Alignment Alignment point:...
  • Page 83 The following igure shows a section of the device with the paper path and the distances (in mm) between the alignment  sensor, the print head and the cutter (cutting line).
  • Page 84 ESC/POS™EMULATION To deine the alignment point you need to set the device parameters that compose the numerical value of the “Notch Dis- tance” parameter. (see par.5.4). For example, to set a notch distance of 15mm between the notch and the alignment point, the parameters must be set on the following values: Notch Distance Sign Notch Distance [mm x 10] Notch Distance [mm x 1] Notch Distance [mm x .1] The “Notch Distance” parameter, may be modiied as follows: • ...

  • Page 85: Printing Area

    10.4 Printing area In order to print ticket containing only one notch and to not overlay printing to a notch (that will make it useless for the next alignment), it is important to well calibrate: •  The height of the printing area of ticket according to the inter-notch distance The following igure shows an example of tickets with “Notch Distance” set to 0: Cutting Printing...

  • Page 87: Technical Service

      -   rel  1.00 DCODE <code>    -   rel  1.00 FCODE <code>  PRINTER SETTINGS 1 «••••••••»  640 ------------------------------------------------------------------------------------------- PRINTHEAD WORKING GOOD! PRINTER TYPE .........K3 PRINTING HEAD TYPE ......KPR72-8TA01 INTERFACE ..........RS232 Print a Setup report (see paragraph 5.1) The Setup report shows the firmware release...

  • Page 89: Advanced Functions

    12 ADVANCED FUNCTIONS 12.1 File sharing The devices can be connected to a PC through two types of connections (see par.3.2): 1. with USB cable 2. with Ethernet cable. According to the connection made, it is possible to manage drivers, fonts and logos of the device and conigure the operat- ing parameters in three different ways 1. by iles sharing from Mass Storage, in case of USB connection 2. by iles sharing from FTP Server connection, in case of Ethernet connection 3.

  • Page 90: Embedded Web Server

    12.2 Embedded Web Server Device is equipped with an Embedded Web Server that allows to execute some operations on device, through a clear web interface, including: •  monitoring the device status; •  setting operating parameters; •  coniguring network settings; •  managing the logos; •  coniguring the email service to make diagnostics and maintenance operations easier; •  download printing drivers. Before entering in the Embedded Web Server, check that: • ...

  • Page 91: Embedded Web Server: Access

    12.3 Embedded Web Server: access To enter the Embedded Web Server, type the IP address assigned to the device into Web browser. To know the IP address of the device, print the Set-up report of the device (see chapter 5) or use “Locator”. For example, if IP address of the device is 192.168.10.37, type in the Web browser: http://192.168.10.37 On the screen will appear the internal default page that corresponds to the section “Device Info”...
  • Page 92 To enter some sections and some coniguration services, it is required the identiication of the user and password. To make  registration and to obtain the access to the restricted areas, when it is required insert the user name and the password as indicated in the following table: Custom User Name AlwaysOn Password NOTE: Respect capital and small letters as indicated in table.

  • Page 93: Embedded Web Server: Functions

    12.4 Embedded Web Server: functions The “Printer Settings” section is a restricted one. To enter the section, it is required the identiication of the user and pass- word. With the tools of this section, it is possible to set up the same parameters of the device that are conigurable in the  device’s Set-up mode (see chapter 5). The following igure shows the page for the “EMAIL SETUP” tool. It is divided into 4 areas: Are the same as described on the main page SECTIONS: Reports section currently displayed. CURRENT PAGE Lists the tools available within the chosen section. TOOLS Displays the ields available to conigure the automatically delivery of service email in  EMAIL SETUP order to inform the user when a change occurs to operating status of the device.

  • Page 94: Advanced Function

    With the tools in the “Printer Support” section, it is possible to download drivers, manage logos and test some device func- tion for demonstrative and service purpose, The following igure shows the page for the “ADVANCED FUNCTIONS” tool. It is divided into 4 areas: SECTIONS: Are the same as described on the main page CURRENT PAGE Reports section currently displayed.

  • Page 95: Locator

    12.5 Locator With the device it is possible to use an external software to perform a search for devices connected to the network with Ethernet cable, even without knowing the IP addresses of individual device The following igure shows the software interface: DEVICES: Displays the list of the connected devices. “START...”...

  • Page 96: Drivers Installation

    12.6 Drivers installation Embedded Web Server To install a new driver update for the device, enter the “DRIVER” page of the “PRINTER SUPPORT” section of the embed- ded Web Server (see the following igure). DEVICE INFO    │    PRINTER SETTINGS    │    PRINTER SUPPORT Web Site < Device name > R > R I N <...

  • Page 97: Logos Management

    12.7 Logos management It is possible to store new logos in addition to default logos stored on Flash Disk. The device automatically provides to convert BMP image to the error-diffusion format in black and white. Logos may be stored on Flash Disk. Embedded Web Server To add a new logo to the device enter the “PICTURE SETTINGS”...
  • Page 98 Mass Storage / FTP Server It is possible to add the new logo directly into the folder “PICTURES” on the Flash Drive of the device. You can enter the Flash Drive by iles sharing from Mass Storage or by iles sharing from FTP Server connection (see par.  12.1). In both cases, the relative parameter should be enabled during the coniguration process (see chapter 5). After adding the logo, open the coniguration ile “PictList.ini” and add a new line with a number associated to the logo  (to be used with device’s commands), a letter for the memory unit and the logo ile name, as indicated in the instructions  written inside the “PictList.ini” ile. To delete a logos stored in the device, proceed as follows: 1.

  • Page 99: Fonts Management

    12.8 Fonts management It is possible to store new font in addition to default fonts stored on Flash Disk. Fonts may be stored on Flash Disk. The use of the Memory Card allows to handle more fonts (however, the max number of manageable fonts is limited by the RAM memory reserved for fonts management).
  • Page 100 Mass Storage / FTP Server It is possible to add the new font directly into the folder “FONTS” on the Flash Drive of the device. You can enter the Flash Drive by iles sharing from Mass Storage or by iles sharing from FTP Server connection (see par.  12.1). In both cases, the relative parameter should be enabled during the coniguration process (see chapter 5). NOTE: To know the IP address of the device, print the Set-up report of the device (see chapter 5) or use “Locator”. Type in the address bar “ftp://”...

  • Page 101: Setup

    12.9 Setup Embedded Web Server Device permits the coniguration of default parameters for device and network setup by entering the “PRINTER SETUP”  page and the “NETWORK SETUP” page of the “PRINTER SETTINGS” section of the embedded Web Server (see the following igure). DEVICE INFO    │    PRINTER SETTINGS    │    PRINTER SUPPORT Web Site < Device name > R > R I N < P PRINTER SETTINGS <...
  • Page 102 The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into  some sections (indicated in square brackets). The available values for every parameter, are listed after the parameter name. The value marked with the symbol ‘ * ’ is the default one. To modify device’s parameters, change the numeric value after the name of parameters. To set the parameter to the default value, change the numeric value with the symbol D.
  • Page 103 PaperEnd Buffer Clear 0*, 1 0 = Disabled 1 = Enabled PrintHead Test PowerOn 0*, 1 0 = Disabled 1 = Enabled Data Logger 0*, 1, 2, 3 0 = Disabled 1 = Text 2 = Graphic 3 = Text + Graphic Line Space Reduction 0*, 1, 2, 3 0 = Disabled...
  • Page 104 USB Virtual COM 0*, 1 0 = Disabled 1 = Enabled USB Mass Storage 0*, 1 0 = Disabled 1 = Enabled USB Address Number 0*, 1, 2, 3, 4, 5, 6, 7, 8, 9 0 = 0 4 = 4 8 = 8 1 = 1 5 = 5...
  • Page 108 CUSTOM S.p.A. World Headquarters Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY Tel. +39 0521 680111 - Fax +39 0521 610701 info@custom.biz - www.custom.biz All rights reserved www.custom.biz...

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