There Is A Problem With The Picture; Testing The Picture - Samsung UN40J5300AG E-Manual

There is a problem with the picture.

Testing the Picture

MENU > Support > Self Diagnosis
Before you review the list of problems and solutions below, use Picture Test to determine if the
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for
flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a
problem. Contact Samsung's Call Center for assistance. If the test picture is displayed properly, there
may be a problem with an external device. Please check the connections. If the problem persists,
check the signal strength or refer to the external device's user manual.
The Problem
Flickering and Dimming
Component
Connections/Screen
Color
Screen Brightness
Unwanted Powering
Off
Problems Powering On
> Picture Test
If your Samsung Television is flickering or dimming sporadically, you may need
to disable some of the energy efficiency features. Disable
> Eco Solution > Energy
Sensor).
If the color on your Samsung television screen is not correct or the black and
white colors are off, run
If the test results indicate that the problem is not caused by the TV, do the
following:
● Confirm that the TV's video input connectors are connected to the correct
external device video output connectors.
● Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
● Go to the
Picture menu and adjust the Backlight, Contrast, Brightness,
Sharpness, Color, and
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency features. See if
been enabled. The Sleep Timer
period of time. If the Sleep Timer has not been enabled, see if
Off (System > Eco Solution
Eco Solution > Auto Power
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that the
TV's power cord is connected correctly at both ends and that the remote control
is operating normally. Make sure that the antenna cable or cable TV cable is firmly
connected. If you have a cable/satellite box confirm that it is plugged in and
turned on.
Try Now
Try this!
Saving) or Eco Sensor (System
Picture Test (Support >
Tint (G/R) settings.
Sleep Timer (System
automatically turns the TV off after a specified
> No Signal Power
Off) has been enabled and disable them.
Energy Saving (System
> Eco Solution
Self Diagnosis > Picture
> Time > Sleep
No Signal Power
Off) or Auto Power Off (System
> Eco
Test).
Timer) has
>