There Is A Problem With The Picture; Testing The Picture - Samsung UN55KS9500F E-Manual

There Is a Problem with the Picture

Testing the picture

MENU/123 MENU
Before you review the list of problems and solutions below, use Picture Test to determine if the
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for
flaws or faults.
The problem
Flickering and
Dimming
Component
Connections/Screen
Color
Screen Brightness
Ghosting, Blurring, or
Juddering
Unwanted Powering
Off
Problems Powering On
Unable to find a
Channel
Support Self Diagnosis
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable
MENU System
MENU System
If the color on your Samsung television screen is not correct or the black and white
colors are off, run Picture Test
Picture Test).
If the test results indicate that the problem is not caused by the TV, do the
following:
● Confirm that the One Connect's video input connectors are connected to the
correct external device video output connectors.
● Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
● Go to the
Picture
Sharpness, Color, and
If you notice ghosting or blurring on the screen, use the
(MENU/123 MENU
the issue.
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency functions. See if
Time Sleep Timer) has been enabled. The
TV off after a specified period of time. If the Sleep Timer has not been enabled,
see if No Signal Power Off
No Signal Power Off) or
Solution Auto Power
When the TV is turned on, the remote control receiver flashes 5 times before the
screen turns on.
If you are having problems powering on your Samsung television, there are a
number of things to check before calling the service department. Confirm that the
TV's power cord is connected correctly at both ends and that the remote control
is operating normally. Make sure that the antenna cable or cable TV cable is firmly
connected. If you have a cable or satellite box, confirm that it is plugged in and
turned on.
If your TV is not connected to a cable or satellite box, run
MENU System
Picture Test
Try this!
Eco Solution Energy
Eco Solution Eco
(MENU/123
menu and adjust the Backlight, Contrast, Brightness,
Tint (G/R) settings.
Picture Picture Options
Sleep Timer
(MENU/123 MENU
Auto Power Off (MENU/123
Off) has been enabled and disable them.
Setup) or Auto Program (Broadcasting
Energy Saving
Saving) or Eco Sensor
Sensor).
MENU Support
Auto Motion Plus
Auto Motion
(MENU/123 MENU
Sleep Timer automatically turns the
System Eco Solution
MENU System
Setup (MENU/123
Auto
(MENU/123
(MENU/123
Self Diagnosis
function
Plus) to resolve
System
Eco
Program).