There Is A Problem With The Picture; Testing The Picture - Samsung un65ju7500fxza E-Manual

There Is a Problem with the Picture

Testing the picture

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Before you review the list of problems and solutions below, use Picture Test to determine if the
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for
flaws or faults.
The problem
Flickering and Dimming
Component
Connections/Screen
Color
Screen Brightness
Auto Motion Plus/Blur
Unwanted Powering
Off
Support Self Diagnosis
If your Samsung Television is flickering or dimming sporadically, you may need to
disable some of the energy efficiency features. Disable
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If the color on your Samsung television screen is not correct or the black and
white colors are off, run
Diagnosis Picture
If the test results indicate that the problem is not caused by the TV, do the
following:
● Confirm that the TV's video input connectors are connected to the correct
external device video output connectors.
● Check the other connections as well. If the TV is connected to an external
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged
into their proper connectors.
If the colors on your Samsung TV are correct but just a little too dark or bright, try
adjusting the following settings first.
Picture
● Go to the
Sharpness, Color, and
If you notice ghosting or blurring on the screen, use the
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issue.
If your Samsung TV appears to turn off by itself, try disabling some of the TV's
energy efficiency functions. See if
Time Sleep Timer) has been enabled. The
TV off after a specified period of time. If the Sleep Timer has not been enabled,
No Signal Power Off
see if
Signal Power Off) or
Auto Power Off) has been enabled and disable them.
Picture Test
Try Now
Try this!
Eco Solution Energy
Eco Solution Eco Sensor).
Picture Test
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Test).
menu and adjust the Backlight, Contrast, Brightness,
Tint (G/R)
settings.
Picture Picture Options
Sleep Timer
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Auto Power Off
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Energy Saving
Saving) or Eco Sensor
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Auto Motion Plus
Auto Motion
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Sleep Timer
automatically turns the
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Self
function
Plus) to resolve the
System
No
Eco Solution