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The Problem
Unable to find a
Channel
The TV image does not
look as good as it did
in the store.
The picture is distorted.
The color is wrong or
missing.
The color is poor or
the picture is not bright
enough.
There is a dotted line
on the edge of the
screen.
The picture is black
and white.
If your TV is not connected to a cable box or satellite box, run
> Setup) or
Auto Program
Tuning).
Store displays are all tuned to digital, HD (high definition) channels.
If you have an analog cable/set top box, upgrade to a digital set top box. Use
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a
channel that is broadcasting true HD content.
● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
● Air/Cable Antenna Connection: Try HD channels after running the Auto Program
function.
Adjust the cable/satellite box's video output resolution to 1080i or 720p.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programs and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue
with the TV.
Mobile phones used close to the TV (within 3 ft/1m) may cause noise in analog
and digital channels.
If you're using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause color
problems or a blank screen.
Go to the
Picture
menu and then adjust the
and
Color
settings.
See if
Energy Saving (System
Try resetting the picture.
If the
Picture Size
has been set to
Change the cable/satellite box resolution.
If you are using AV composite input, connect the video cable (yellow) to the TV's
green component jack.
Try this!
/
Auto Tuning (Broadcasting
Picture
>
Eco Solution
>
(Picture
>
Reset
Picture)
Screen
Fit, change the setting to 16:9.
Setup (System
>
Auto Program
Mode, Brightness, Sharpness,
Energy
Saving) has been enabled.
/
Auto
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Table of Contents
Troubleshooting
