Emotiva basX A-100 User Manual page 24

3. Next, you must ship the Product to the following address, with the WS written in large, bold
numbers on the outside of the box, and with the letters "WS" written before the number, for
example: WS1234. Parcels arriving without a WS number on the outside of the box will be refused.
The customer pays for the shipping to Warrantor. Warrantor pays for the shipping back to the
customer within the continental United States only. Customer is responsible for shipping charges
on all other warranty claims.
Emotiva Audio Corporation
Attn: Repair Department
139 Southeast Parkway Court
Franklin, TN 37064
Units will be refused by Emotiva for the following:
Product was sent without the WS#
Product was sent with inadequate packaging.
Product was damaged in transit.
Product was shipped collect for shipping charges.
How does state law apply?
This warranty gives you specific legal rights, and you may also have other rights which vary from
state to state.
What if my product is damaged on the way to you?
Emotiva is not liable for damages that may incur while an item is in transport to us. Please
purchase insurance when you ship your item. If your Product was not adequately packaged, we
will refuse receipt and the damaged package will be returned to you at your cost. If you do not
have the original Emotiva Audio packaging, please check with our sales department to purchase
replacement-shipping cartons.
How does the Warranty and service apply to international orders?
The Product Warranty is only valid in the country where the Emotiva product was originally
shipped via an authorized dealer, distributor, or direct from the Emotiva factory. The Warranty
is subject to change at any time depending on the laws and regulations within your specific
country. Please check with your distributor for a complete understanding of the warranty in your
county.
If you purchased your Emotiva Product outside of the USA and wish to have it serviced at the
factory, all freight charges are your responsibility. If you do not have an authorized distributor
or repair center in your country, your Product must come back to the Emotiva USA factory for
warranty service.
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