Chevrolet 2009 Uplander Owner's Manual page 266

Tips and Troubleshooting Chart (cont'd)
Problem
The audio or video skips
or jumps.
The fast forward, fast
reverse, previous,
and next functions do
not work.
I lost the remote control
and/or the headphones.
3-106
Recommended Action
The DVD could be dirty
or scratched. Try cleaning
the disc.
Some commands that do
one thing for DVDs do
not always work or
perform the same
function for audio, audio
discs, or games. These
functions could also be
disabled when the DVD is
playing the copyright
information or the
previews. When RSA is
on, these buttons could
control RSA functions.
Contact your
dealer/retailer for
assistance.
Tips and Troubleshooting Chart (cont'd)
Problem
Sometimes the wireless
headphone audio cuts out
or buzzes for a moment,
then it comes back.
DVD System inoperable.
Recommended Action
This could be caused by
interference from cell
towers or by using the
cellular telephone or other
radio transmitter devices
in the vehicle.
In severe or extreme
temperatures the DVD
system might not be
operable. Temperatures
below −4°F (−20°C) or
above 140°F (60°C)
could damage the DVD
system. Operate the
DVD system under
normal or comfortable
cabin temperature
ranges. See your
dealer/retailer if the
problem persists.