Onstar Virtual Advisor; How Onstar Service Works; Onstar Steering Wheel Controls - Chevrolet 2009 Uplander Owner's Manual

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OnStar Virtual Advisor

OnStar Virtual Advisor is a feature of OnStar
Hands-Free Calling that uses minutes to access
location-based weather, local traffic reports, and
stock quotes. Press the phone button and give a
few simple voice commands to browse through the
various topics. See the OnStar Owner's Guide for
more information. This feature is only available in the
continental U.S.

OnStar Steering Wheel Controls

This vehicle may have a Talk/Mute button that can
be used to interact with OnStar Hands-Free Calling. See
Audio Steering Wheel Controls on page 3-111 for
more information.
On some vehicles, the mute button can be used to dial
numbers into voice mail systems, or to dial phone
extensions. See the OnStar Owner's Guide for more
information.

How OnStar Service Works

The OnStar system can record and transmit vehicle
information. This information is automatically sent to an
OnStar Call Center when the OnStar button is
pressed, the emergency button is pressed, or if the
airbags or AACN system deploy. This information
usually includes the vehicle's GPS location and, in the
event of a crash, additional information regarding
the crash that the vehicle was involved in (e.g. the
direction from which the vehicle was hit). When
the Virtual Advisor feature of OnStar Hands-Free Calling
is used, the vehicle also sends OnStar the vehicle's
GPS location so they can provide services where it is
located.
OnStar service cannot work unless the vehicle is in a
place where OnStar has an agreement with a wireless
service provider for service in that area. OnStar service
also cannot work unless the vehicle is in a place where
the wireless service provider OnStar has hired for that
area has coverage, network capacity and reception when
the service is needed, and technology that is compatible
with the OnStar service. Not all services are available
everywhere, particularly in remote or enclosed areas, or
at all times.
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