Websites; Customer Self Repair; Remote Support - HPE 6Gb SAS BL User Manual

BladeSystem c-Class Solution Overview Setup Poster
BladeSystem c3000/c7000 Enclosure Quick Setup instructions
BladeSystem c3000/c7000 Enclosure Setup and installation guide
BladeSystem Onboard administrator user guide
You can find these documents on the Manuals page of the Hewlett Packard Enterprise Support
Center website (http://www.hpe.com/support/hpesc)

Websites

Website
Hewlett Packard Enterprise Information Library
Hewlett Packard Enterprise Support Center
Contact Hewlett Packard Enterprise Worldwide
Subscription Service/Support Alerts
Software Depot

Customer Self Repair

Insight Remote Support
Serviceguard Solutions for HP-UX
Single Point of Connectivity Knowledge (SPOCK)
nl
Storage compatibility matrix
Storage white papers and analyst reports
For additional information, see the following Hewlett Packard Enterprise websites:
http://www.hpe.com
http://www.hpe.com/info/bladesystem
http://www.hpe.com/info/storage
http://www.hpe.com/service_locator
http://www.hpe.com/support
http://www.hpe.com/support/manuals
http://www.hpe.com/support/downloads
Customer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product.
If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at
your convenience. Some parts do not qualify for CSR. Your Hewlett Packard Enterprise authorized
service provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
www.hpe.com/support/selfrepair

Remote support

Remote support is available with supported devices as part of your warranty or contractual support
agreement. It provides intelligent event diagnosis, and automatic, secure submission of hardware
event notifications to Hewlett Packard Enterprise, which will initiate a fast and accurate resolution
28 Support and other resources
Link
www.hpe.com/info/enterprise/docs
www.hpe.com/support/hpesc
www.hpe.com/assistance
www.hpe.com/support/e-updates
www.hpe.com/support/softwaredepot
www.hpe.com/support/selfrepair
www.hpe.com/info/insightremotesupport/docs
www.hpe.com/info/hpux-serviceguard-docs
www.hpe.com/storage/spock
www.hpe.com/storage/whitepapers