Glacial 8LCH-KK-SC-SSF-40 User Manual page 21

Hot water is not hot
• It takes 15 minutes after setup to dispense hot water.
• Make sure the power cord is properly connected to a dedicated working outlet.
• Make sure Hot Water Power Switch is "ALWAYS ON" and the "Hot Cup" icon is illuminated. That
indicates the heating system is turning on.
The LED night lights are flashing and the dispenser is beeping
• Replace the empty bottle. If a replacement is unavailable, leave the door ajar or unplug the cooler to
stop the beeping and flashing lights.
• There may be an air leak. Check the hose connections from the water pump to the probe in the
coffee.
Dispenser is noisy
• Make sure dispenser is positioned on a level surface. Place mat provided under the cooler.
Water tastes bad
• Drain the water from the reservoirs and replace the bottle with a fresh one.
• Clean the dispenser as per "Proper Care & Cleaning" instructions.
The buttons on the control panel do not work or unresponsive
• The hot tank may be empty. Please check to see if the bottle is empty. If it is, please replace it. If it
isn't adjust the probe to an appropriate length.
• Please check if a coffee capsule is in the coffee machine. If there isn't, please add one. If there is
one, please open and close the lid. Settings will expire after being on hold for a while.
• Please check if the LED is working on the control board. If it isn't, perhaps the wires are loose or are
making poor contact. See flow to open porthole and outer cabinet.
Can't close the lid
• The cup holder may be mounted incorrectly. Please make sure the triangular arrow is facing up.
• Check if the spring in the lid is blocked by debris.
Noisy ozone and water pumps
Reasonable noise is normal. Ozone is distributed by an air pump. Water is delivered by water pump.
Touch keys on the sensor touch control board not responsive
• Check to see if you touched two or more keys at the same time. If so, please move your hands away
for awhile and try again. Wipe keys clean and dry. If not, perhaps your finger is too dry. Try
moistening your finger and try again.
Because the coffee machine may have sat for a long time prior to purchase, please dispense
a little hot water before brewing the first cup of coffee.
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