Follett Horizon Elite HME1410A/W Operation And Service Manual
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Follett Horizon Elite HME1410A/W Operation And Service Manual

Follett Horizon Elite HME1410A/W Operation And Service Manual

230 v/50 hz ice machines (self-contained)
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HCE1010A/W, HCE1410A/W, HME1010A/W, HME1410A/W
Horizon Elite™ 230 V/50 Hz Ice Machines (Self-contained)
Order parts online
www.follettice.com
Following installation, please forward this manual
HCE1010A/W, HME1010A/W, HCE1410A/W, HME1410A/W
to the appropriate operations person.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com
Operation and Service Manual
01096155R00
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Summary of Contents for Follett Horizon Elite HME1410A/W

  • Page 1 HCE1010A/W, HCE1410A/W, HME1010A/W, HME1410A/W Horizon Elite™ 230 V/50 Hz Ice Machines (Self-contained) Order parts online Operation and Service Manual www.follettice.com Following installation, please forward this manual to the appropriate operations person. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 01096155R00 HCE1010A/W, HME1010A/W, HCE1410A/W, HME1410A/W www.follettice.com...
  • Page 2 CAUTION! • This appliance should be connected by a qualified person in accordance with application codes. • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. •...

  • Page 3: Table Of Contents

    Welcome to Follett........

  • Page 4: Welcome To Follett

    After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim, if necessary. Check your paperwork to determine which model you have. Follett model numbers are designed to provide information about the type and capacity of Follett equipment.

  • Page 5: Specifications

    § Separate drains for ice machine and condenser. § Water shut-off recommended within 10 feet (3m). § Water supply must have particle filtration. Follett recommends the filter system that has integral scale inhibitors. (Follett item# 00130286). § Follett does not recommend the use of water softeners or bowl scale inhibitors.

  • Page 6: Ice Production

    Ice production Note: Water regulating valve set to maintain a 260 PSIG (95 F Saturated R404A) discharge pressure at all conditions. 1010 Air-cooled ice machine capacity/24 hrs. 1010 Water-cooled ice machine capacity/24 hrs. Evaporator Potable Water Temperature F/C Ambient Air Temperature F/C 1160 1061 1096...

  • Page 7: Dimensions And Clearances

    Dimensions and clearances § Entire front of ice machine must be clear of obstructions/connections to allow removal. § 1" (26mm) clearance above ice machine for service. § 1" (26mm) minimum clearance on sides. § The intake and exhaust air grilles must provide at least 250 sq in (1615 sq cm) of open area. §...

  • Page 8: Operation

    Cleaning of the condenser can usually be performed by facility personnel. Cleaning of the icemaker system, in most cases, should be performed by your facility’s maintenance staff or a Follett authorized service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is performed according to the schedule below.
  • Page 9 Fig. 2 2. Mix 1 gal. (3.8L) 120 F (49 C) water and one 7 oz. (198 g) packet of Follett SafeClean Plus (P/N 01050863). 3. Using a 1 quart (1L) container, slowly fill cleaning cup until CLEANER FULL light comes on. Do not overfill.
  • Page 10 Fig. 5 7. Disconnect coupling as shown. Fig. 6 8. Using disposable food service grade gloves, insert dry Sani-Sponge. 9. Insert Sani-Sponge soaked in SafeClean Plus (from Step 4). 10. Push both Sani-Sponges down ice transport tube with supplied pusher tube. Fig.
  • Page 11 Fig. 8 12. Reconnect coupling. Press power switch ON. Ice pushes Sani-Sponges through ice transport tube. Fig. 9 13. Place a sanitary (2 gal. or larger) container in bin or dispenser to collect Sani-Sponges and ice for 10 minutes. 14. Collect 5.5 lbs (3 kg) of ice from unit. Discard ice and Sani-Sponges.

  • Page 12: Service

    The Horizon ice machine overview The Follett Horizon ice machine uses a horizontal, cylindrical evaporator to freeze water on its inner surface. The refrigeration cycle is continuous; there is no batch cycle. The evaporator is flooded with water and the level is controlled by sensors in a reservoir.

  • Page 13: Water System

    Water system The water level in the evaporator is controlled by a feed solenoid and level detecting sensors. Referencing the diagram below, water sensing probes extend down into the reservoir at the end of the evaporator assembly. The system works via electrical conductivity as follows: The probe labeled B is the common.

  • Page 14: Bin Full" Detection System

    “Bin full” detection system The Follett Horizon ice machine incorporates a unique “bin full” detection system that consists of the shuttle and actuator. The shuttle incorporates a flag and switch. Referencing the figure below, the normal running position of the flag is down, and the switch is closed. When the bin fills to the top and ice can no longer move through the tube, the machine will force the shuttle flag up, opening the switch and shutting the machine off.

  • Page 15: Electrical System

    Electrical system ATTENTION! To prevent circuit breaker/Hi-amp overload, wait 5 minutes before restarting this unit. This allows the compressor to equalize and the evaporator to thaw. Normal control board operation The PC board indicator lights provide all the information necessary to determine the machine's status. Green indicator lights generally represent “go”...
  • Page 16 Error faults: The Horizon PC board monitors various operating parameters including high pressure, auger gearmotor amperage limits, clogged drain, and low water alarm conditions. There are three types of errors namely “soft” (time delay) "hard" (reset), and “run” . § Soft errors will automatically reset after the 1 hour time delay or can be reset by cycling power. §...
  • Page 17 Wiring diagram HCE1010A/W, HME1010A/W, HCE1410A/W, HME1410A/W...

  • Page 18: Compressor Data

    Compressor data 1010 1410 Compressor current draw at 208-230 VAC, 90 F/32.2 C 12.1A Locked rotor amps@ 208-230 V Compressor start winding (208-230 V) 4 .04Ω 2.49Ω Compressor run winding (208-230 V) 1.46Ω 0 .81Ω Gearmotor data Gearmotor current 2.0A @ 208-230 V Gearmotor torque-out (high amp) trip point: 2.8A @ 208-230 V Locked rotor amps...

  • Page 19: Mechanical System

    Mechanical System Fig. 10 Evaporator disassembly 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. 2. Unscrew and disconnect transport tube from louvered docking assembly. Fig. 11 3. Remove gearbox insulation. Fig. 12 4. Disconnect gear motor wires. Fig.
  • Page 20 Fig. 14 6. Remove gear motor bolts (9/16" wrench). 7. Remove gear motor and wipe auger shaft clean. WIPE AUGER SHAFT Fig. 15 8. Remove main housing insulation and shuttle insulation: Fig. 16 9. Remove front feed water tube from push-in fitting, shuttle drain tube, and shuttle switch.
  • Page 21 Fig. 17 10. Remove 3 screws (with 3/16" allen wrench) then remove auger and main housing together. Note: Auger is sharp - wear protective gloves. Fig. 18 11. Rotate auger to align opening in auger flange with stream divider. 12. Pull out auger.: Fig.

  • Page 22: Evaporator Reassembly

    Evaporator reassembly Fig. 20 14. Install ceramic mating ring and shaft seal. Caution: Do not touch the sealed surface of either part. Oil from bare skin will cause premature seal failure. 15. Use liquid hand soap on the rubber part of the ceramic seal when installing in main housing.
  • Page 23 Fig. 23 22. Install shuttle switch. § Align holes with pins (Fig. 23.1) and depress switch button (Fig. 23.2) to clear shuttle tab. Fig. 24 23. Install shuttle drain tube and front feed water tube (Fig. 24) . Fig. 25 24. Install main housing insulation and shuttle insulation: 25.
  • Page 24 Fig. 26 26. Slide gear motor onto auger and Install gear motor bolts (9/16" wrench). Fig. 27 27. Connect gear motor wires. Fig. 28 28. Pry auger forward and roate auger using 1/2" wrench to align keyways. 29. Install key fully. Fig.
  • Page 25 Fig. 30 31. Rotate retainer fork to align screw holes. 32. Install screws to secure retainer fork. Fig. 31 33. Install gearbox insulation.. Fig. 32 34. Connect transport tube to louvered docking assembly. HCE1010A/W, HME1010A/W, HCE1410A/W, HME1410A/W...

  • Page 26: Refrigeration System

    Reservoir/rear bushing disassembly Fig. 33 1. Press CLEAN button to purge evaporator. Turn power OFF when LO WATER lights. Note: In many applications, removing the gearmotor, main housing, and auger will allow for the ice machine to be pulled out further for better access to rear components.
  • Page 27 50/10 60/16 70/21 80/27 90/32 50/10 psig 290/32 290/32 290/32 290/33 290/33 60/16 290/33 290/33 290/33 290/33 290/33 psig 70/21 290/33 290/33 290/33 290/33 290/33 psig 80/27 293/33 293/33 293/33 293/33 293/33 psig 90/32 295/34 295/34 295/34 295/34 295/34 psig Note: The water control valve is factory set to maintain 290 PSIG.
  • Page 28 R404A Refrigerant replacement requirements 1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI standard 700-88 must be used.
  • Page 29 Evacuation Evacuate the system to a level of 500 microns. When the 500 micron level is reached, close all valves. Allow the system to sit for approximately 20 minutes. During this period the system pressure should not rise. If the system pressure rises and stabilizes there is moisture in the system and further evacuation is needed.

  • Page 30: Troubleshooting

    Troubleshooting Please see “Service” section for a description of each function. Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Ice machine is in running 1. Defective compressor. 1. Replace compressor. condition but not making ice. 2. Defective start relay. 2.
  • Page 31 Ice machine disposition Possible causes Corrective action Legend: ON or OFF FLASHING Ice machine is making ice. 1. Failed water sensors. Processor 1. Clean or replace water probe Excessive water in bin or assumes there is no water when assembly. Check wiring coming into bin from transport there is water.

  • Page 32: Replacement Parts

    Replacement parts Evaporator assembly HCE1010A/W, HME1010A/W, HCE1410A/W, HME1410A/W...
  • Page 33 Reference # Description Part # Tube, ice transport, insulated 01118181 Shuttle assembly 01118132 Shuttle assembly, IMDV 01118140 Switch, shuttle 00986083 Compression nozzle 01058072 O-ring, shuttle 01118148 Screw, reservoir (3 required) 01118140 Auger hardware (includes screws, key, retainer) 01118611 01069913 Bolt, gearmotor mounting (2) (self-contained units), includes washers 01118629 Cartridge assembly, shuttle spring 01118033...

  • Page 34: Air-Cooled Assembly

    Air-cooled assembly 1410 1010 HCE1010A/W, HME1010A/W, HCE1410A/W, HME1410A/W...
  • Page 35 Reference # Description Part # Condenser 01118892 Fan motor assembly - 220 V/60 Hz 01117803 Cut-out, high pressure safety 00117077 Insulation, bulb, TXV 00106534 Drier 00134593 Valve, expansion, thermal (includes insulation and (2) clamps) 01118942 Insulation, TXV (body and bulb) 502830 Compressor, 1010 - 230 V/50 Hz (includes start/run components and drier) 01119072 (1010 only)

  • Page 36: Water-Cooled Assembly

    Water-cooled assembly HCE1010A/W, HME1010A/W, HCE1410A/W, HME1410A/W...
  • Page 37 Reference # Description Part # Electrical box support 01118934 Valve, water regulating 00131052 Union, water 202148 Cut-out, high pressure safety 00117077 Insulation, bulb, TXV 00106534 Drier 00134593 Valve, expansion, thermal (includes insulation and (2) clamps) 01118942 Insulation, TXV (body and bulb) 502830 Condenser, w/c, 1010/1410 00129502...

  • Page 38: Electrical Box

    Electrical box HCE1010A/W, HME1010A/W, HCE1410A/W, HME1410A/W...
  • Page 39 Reference # Description Part # Cover, electrical box, air/water-cooled 01118967 Board, control, 220 V (includes stand-offs) 01117811 Stand-offs (set of 8) 00130906 Capacitor, compressor run - 230 V/50 Hz, 1010 00121814 (1010 only) Capacitor, compressor run - 230 V/50 Hz, 1410 00141689 (1410 only) 00141648 (1010 only) Relay, compressor starting - 230 V/50 Hz, 1010...

  • Page 40: Integration Kit - Top-Mount And Ride Remote Ice Delivery

    Integration kit – top-mount and RIDE remote ice delivery Top mount configuration RIDE model configuration HCE1010A/W, HME1010A/W, HCE1410A/W, HME1410A/W...
  • Page 41 Cornelius dispensers) Not shown Diverter plate (right-hand dispense chute on dual-agitator dispensers) 00996207 Not shown 01050863 Follett SafeCLEAN Plus ice machine cleaner and sanitizer (case of 24 x 7oz packets) Not shown Sani-Sponge kit 00132068 Not shown High-capacity filter system...

  • Page 42: Skins Assembly

    Skins assembly HCE1010A/W, HME1010A/W, HCE1410A/W, HME1410A/W...
  • Page 43 Reference # Description Part # Grille, front 01017656 Front cover, air-cooled, 1010/1410 01119007 Front cover, water-cooled, 1010/1410 01119023 Not shown Tubing, water, 3/8" OD 502719 Coupling (includes O-ring) 00171207 O-ring 00144675 Bulkhead fitting 00171215 00145342 Hose clamp 500377 Plate, strain relief 00192070 Louvered docking assembly, 1010 (includes strain relief plate, bulkhead 01119015 (1010 only)
  • Page 44 Horizon, Harmony, Ice Manager, SafeCLEAN, Sani-Sponge and Vision are trademarks of Follett Corporation. Chewblet, RIDE and Follett are registered trademarks of Follett Corporation, registered in the US. 801 Church Lane • Easton, PA 18040, USA Toll free (877) 612-5086 • +1 (610) 252-7301 01096155R00 www.follettice.com...

This manual is also suitable for:

Horizon elite hme1010a/wHorizon elite hce1410a/wHorizon elite hce1010a/w

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