Planet VIP-8030NT User Manual
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Planet VIP-8030NT User Manual

Hd voice conference ip phone with pstn (3-line)
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HD Voice Conference IP
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VIP-8030NT

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Summary of Contents for Planet VIP-8030NT

  • Page 1 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT...
  • Page 2 PLANET has made every effort to ensure that this User’s Manual is accurate; PLANET disclaims liability for any inaccuracies or omissions that may have occurred.
  • Page 3 WEEE as unsorted municipal waste and have to collect such WEEE separately. Trademarks The PLANET logo is a trademark of PLANET Technology. This documentation may refer to numerous hardware and software products by their trade names. In most, if not all cases, their respective companies claim these designations as trademarks or registered trademarks.

  • Page 4: Table Of Contents

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Table of Contents CHAPTER 1. INTRODUCTION........................9 1.1 Features ............................. 11 1.2 Application ............................12 1.3 Product Specifications ........................13 1.4 Physical Specifications and Packaging ....................14 1.5 Keypad ............................... 15 1.6 Default Setting ............................
  • Page 5 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 4.5.1 Functions ........................... 34 4.5.2 Instructions ..........................34 4.5.3 Operating Instructions ....................... 34 4.6 RPort Setting ............................37 4.6.1 Function............................. 37 4.6.2 Instructions ..........................37 4.6.3 Operating Instructions ....................... 38 4.7 STUN Setting............................38 4.7.1 Functions ...........................
  • Page 6 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 5.7.2 Instructions ..........................59 5.7.3 Operating Instructions ....................... 60 5.8 SNTP Setting............................61 5.8.1 Function............................. 61 5.8.2 Instructions ..........................62 5.8.3 Operating Instructions ....................... 63 CHAPTER 6. SYSTEM ..........................64 6.1 System Auth............................64 6.1.1 Function.............................
  • Page 7 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 7.1 Phone Book ............................100 7.1.1 Functions ..........................100 7.1.2 Instructions ..........................100 7.1.3 Operating Instructions ......................101 7.1.4 Speed Dial (for Phone) ......................103 CHAPTER 8. FEATURES SETTING ......................108 8.1 Forward Setting ..........................108 8.1.1 Function...........................
  • Page 8 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 8.9.3 Operating Instruction ....................... 125 CHAPTER 9. UPDATE..........................126 9.1 Firmware............................126 9.1.1 Function........................... 126 9.1.2 Instructions ..........................126 9.1.3 Operating Instructions ......................127 9.2 Auto Update............................128 9.2.1 Function........................... 128 9.2.2 Instructions ..........................

  • Page 9: Chapter 1. Introduction

    In a world where conference calls with partners, vendors, remote workers and global teams are on the rise, PLANET VIP-8030NT HD voice conference IP phone is perfectly designed for use in middle to large conference rooms. The VIP-8030NT delivers superb voice quality, expansive microphone pickup and advanced audio processing.
  • Page 10 Recorded Conference Contents Saved on SD Card The VIP-8030NT transmits power and voice over the RJ45 cable and has a special specification that helps to avoid an incorrect cable plug-in. The VIP-8030NT can start a conference with the RJ45 cable, meaning no extra cable is necessary.

  • Page 11: Features

    VIP-8030NT Secure, High-quality VoIP Communication The VIP-8030NT can effortlessly deliver secured toll voice quality by voice or SIP QoS (Quality of Service) and 802.1PQ VLAN tagging. Using voice and data VLAN can easily separate the data and voice, thus maintaining the best quality.

  • Page 12: Application

    The VIP-8030NT provides audio conference service to any meeting room and auditorium. Its built-in SD card helps record any important meetings. IP PBX Mode The VIP-8030NT features IP PBX mode to deliver voice over a network and interoperates with the normal - 12 -...

  • Page 13: Product Specifications

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Public Switched Telephone Network (PSTN). Product Specifications Model VIP-8030NT Hardware 1 x 100BASE-TX RJ-45 for LAN Port 1 x 100BASE-TX RJ-45 for PC EXT-MIC 2 x RJ9 for microphone Audio Input...

  • Page 14: Physical Specifications And Packaging

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Call Forward Call Transfer (blind/attended/alert) Call Holding Call Waiting SIP Applications Call Paging and Intercom Call Park/Pickup Redial Click to dial Do Not Disturb (DND) Auto Answer Call Control Features Caller ID...

  • Page 15: Keypad

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Keypad Keypad, LED and definitions Number Description LCD (128 x 64 pixel) Microphone x 4 Keypad (including SIP key, VoIP key, conference key...) Speaker (volume up to 90db and 14 levels adjustable) LED (Blue indicates dialing;...

  • Page 16: Default Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT SD / SDHC Record conference call, maximum size 4GB class4. EXT-MIC2 Connect to the second extended microphone EXT-MIC1 Connect to the first extended microphone POWER Connect to power unit via RJ45 cable; the length is 6.5 meters.

  • Page 17: Chapter 2. Initial Connection And Login

    VIP-8030NT’s power port Step 2. Connecting network and extended microphone 1. Plug one end of the RJ45 cable into the switch and the other end into the LAN port of the VIP-8030NT. The default IP is 172.16.0.1. - 17 -...
  • Page 18 Step 3. Using search utility to find the VIP-8030NT The VIP-8030NT supports Planet smart discovery utility where it can be used to easily find the IP of the VIP-8030NT. You can download it on Planet website (http://www.planet.com.tw/en/support/download.php).
  • Page 19 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Users are prompted to input user name and password: admin and 123 - 19 -...

  • Page 20: Chapter 3. Web Configuration

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 3. Web Configuration Instructions of the Web Environment 3.1.1 Pre-settings 3.1.1.1 Network settings Network Mode: Default NAT Mode WAN Port: Fixed IP Mode, for example, 172.16.0.1 LAN Port (PC Port): DHCP Server, IP Address: 192.168.0.1 3.1.1.2 Web Page...

  • Page 21: Voip Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 2: Login [Login VoIP] page, input “admin” for both Username and Password and then press [Login]. Step 3: After logging in to the system, the System Information will appear. VoIP Setting 3.2.1 Functions...

  • Page 22: Functions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT System Information LABEL DESCRIPTION Provides Profile, Port Setting, Codec Setting, Codec ID Setting, DTMF Setting, RPort Setting, Stun Setting and other Settings. Network Provides Network Status, WAN Setting, LAN Setting, DDNS Setting, VLAN Setting, DMZ Setting and Virtual Server.

  • Page 23: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 3.3.2 Operating Instructions Step 1: On the main page, select [Networks WAN Settings] and enter [WAN Settings] page; after changing the information, press [Submit]. Step 2: After saving the changes, the “dialog box” will be seen.
  • Page 24 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: The [dialog box] page will appear, meaning it has been saved successfully. The system will reboot automatically. Please wait for a second. - 24 -...

  • Page 25: Chapter 4. Sip Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 4. SIP Setting It provides Profile, Port Setting, Code Setting, Codec ID Setting, DTMF Setting, RPort Setting, Stun Setting, and other Settings. Service Domain 4.1.1 Functions Service Domain provides 3 entries information and status.

  • Page 26: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Input Proxy Server information. Can be IP Address or Domain Name. Format: xxx.xxx.xxx.xxx； Maximum length is 63 bytes. If special Port Address is needed, Proxy Server please add it. For example, voip.planetddns.com Input Outbound Proxy information.
  • Page 27 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step: 4: If PAGE NOT FOUND appears after re-login, please press Embedding Home Page to go to the access page. Example 2: Start Subscribe to MWI Step 1: On the main page, select [SIP Profile], start Subscribe to MWI, (e.g., Subscribe to MWI: on) and then...

  • Page 28: Port Setting (Sip And Rtp Settings)

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 3: On the main page, press the “save” button on the upper right corner to make the change effective. When the “dialog box” appears, the change has been saved successfully. And please wait for a second while the system reboots.

  • Page 29: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 4.2.2 Instructions Default: 5060; display the SIP number information. Only numerals are SIP Port accepted. Data range: (10~65533). Maximum length: 5 bytes. Default: 60000; display the RTP number information. Only numerals are RTP Port accepted.

  • Page 30: Codec Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Codec Setting 4.3.1 Functions Code Setting provides Codec priority, RTP Packet Length and Voice VAD function. iLBC and G.723 cannot exist at the same time. 4.3.2 Instructions Codec Priority Set the Codec Priority.

  • Page 31: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Codec Priority 6 Default: Not Used; Codec Priority 6 Codec Priority 7 Default: Not Used; Codec Priority 7 Codec Priority 8 Default: Not Used; Codec Priority 8 Codec Priority 9 Default: Not Used; Codec Priority 9.

  • Page 32: Codec Id Settings

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect. Step 3: On the main page, press the “save” button on the upper right corner to make the change effective.

  • Page 33: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Default Value G726-40 ID Display G726-40 information. Default: 21. Only numerals are accepted. Data range (95~255). Maximum length: 3 bytes. Default Value RFC 2833 ID Display RFC 2833 information. Default: 101. Only numerals are accepted. Data range (95~255). Maximum length: 3 bytes.

  • Page 34: Dtmf Settings

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT DTMF Settings 4.5.1 Functions DTMF Setting provides three kinds of DTMF modes: RFC2833, In Band DTFM and Send DTMF SIP Info. 4.5.2 Instructions RFC2833 Default: RFC 2833 ; Transfer DTMF mode information. Provides RFC2833.
  • Page 35 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Packet and [RTP EV, Payload Type=RTP Event, DTMF xx] column. 1. Ethereal has been renamed to wireshark. 2. Please refer Appendix install wireshark program. 3. Below several samples also use Ethereal explaining.
  • Page 36 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Packet. Because of [In-Band] mode, nothing will be found in the Packet. Example 3: Send DTMF SIP Info Step 1: On the main page, select [SIP DTMF] and enter [DTMF] page. After revising the information (e.g., Send DTMF SIP info), click [Submit].

  • Page 37: Rport Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: After rebooting and making call to another equipment, press DTMF (e.g.:111); please check [Ethereal] Packet and [SIP, Request: INFO SIP: xxxx] column. RPort Setting 4.6.1 Function RPort Setting provides RPort Setting.

  • Page 38: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 4.6.3 Operating Instructions Step 1: On the main page, select [SIP RPort] and enter [Rport] page. After revising the information (e.g.: RPort: on), click [Submit]. Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect.

  • Page 39: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 4.7.2 Instructions STUN Default: Off. When setting to ON, STUN will be active. Default: stun.xten.com; Can be IP Address or Domain Name. Format: STUN Server xxx.xxx.xxx.xxx；Maximum length: 63 bytes. STUN Port Default: 3478;...

  • Page 40: Other Settings

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: Please check [Ethereal] Packet. The information that is sent to STUN Server will be seen. Other Settings 4.8.1 Functions Other Settings provide the application that is related to SIP, including Hold by RFC, QoS, SIP Expire Time, Use DNS SRV, etc.

  • Page 41: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 4.8.2 Instructions Default: Off. When setting to ON, Hold by RFC function will be active. Provides Hold by RFC ON and OFF modes. Default: 40; Only numerals are accepted. Data range: (0~63). Maximum length Voice QoS (Diff-Serv) is 2 bytes.

  • Page 42: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 4.8.3 Operating Instructions Example 1: Start Hold by RFC Step 1: On the main page, select [SIP Other] and enter [Other] page. After revising the information (e.g., Hold by RFC: on), click [Submit].
  • Page 43 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: After rebooting and making call to equipment, press [Flash] and hold this call. Hold function change to “sendonly” even. Please refer to the following picture, column [[Media Attribute (a): sendonly].
  • Page 44 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 3: Using User DNS SRV Step 1: On the main page, select [SIP Other] and enter [Other] page. After revising the information (e.g., Used DNS SRV: on), click [Submit]. Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect.
  • Page 45 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: Please check [Ethereal] and [Standard query] column, [Standard query SRV_sip_upd.sip.peercall.com] information will be found. - 45 -...

  • Page 46: Chapter 5. Network Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 5. Network Setting It provides Network Status, WAN Setting, LAN Setting, DDNS Setting, VLAN Setting, DMZ Setting, Virtual Server and SNTP Setting. Status 5.1.1 Functions Network Status shows the current network status.
  • Page 47 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Network Status (NAT Mode) Interface 0 Shows the current status of Interface 0(WAN Port) Type Shows the current type. Shows the current IP address. Mask Shows the current subnet mask IP address.

  • Page 48: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 5.1.3 Operating Instructions Step 1: On the main page, select [Network Status] and Network Status will be seen. WAN Setting 5.2.1 Function WAN Setting provides WAN Setting. - 48 -...

  • Page 49: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 5.2.2 Instructions LAN Mode Default: NAT. NAT is different from WAN; LAN will dispatch IP to DHCP Server automatically. When Bridge is on, WAN and LAN can be at the same subnet.

  • Page 50: Operating Instruction

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 63 bytes. Service Name Provides service’s name of PPPoE server; can be numerals or characters. Maximum length is 63 bytes. AC Name Provides AC’s name of PPPoE server; can be numerals or characters.

  • Page 51: Lan Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: To view [Host Name] by Ethereal, please refer to [Option 12Host Name= “VOIP Phone”] as follows. LAN Setting 5.3.1 Function LAN Setting provides LAN setting, including DHCP Server function.

  • Page 52: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 5.3.2 Instructions LAN Setting Provides LAN Setting. Default: 192.168.0.1 Format: xxx.xxx.xxx.xxx. Maximum length is 15 bytes. Default: 255.255.255.0 provides Subnet Mask Address. Format: Mask xxx.xxx.xxx.xxx. Maximum length is 15 bytes. Shows MAD ID information. Maximum length is 12 bytes.

  • Page 53: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 5.3.3 Operating Instructions Step 1: On the main page, select [Network LAN] and enter [LAN] page. After revising information (e.g., IP: 192.168.200.1, Start IP: 50, End IP: 100, Lease Time: 00:05), click [Submit].

  • Page 54: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 5.4.2 Instructions Default: OFF. When setting to ON, DDNS will come into run. Maximum length is DDNS 63 bytes. Maximum length is 63 bytes. Host Name Input Host name; can be IP Address or Domain Name. Format: xxx.xxx.xxx.xxx.

  • Page 55: Operating Instructions

    Step 1: On the main page, select [Network DDNS] and enter [DDNS] page. After revising information (e.g., DDNS: On, Host Name: 8030nt.planetddns.com, User Name: test08, Password: xxxxxx, E-mail Address: support.planet.com.tw, DNS Server: www.planetdns.com, DDNS Server List: User Input, Type: customer, Wild Card: on, BACKMX: off, Off Line: off), click [Submit].

  • Page 56: Vlan Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT VLAN Setting 5.5.1 Functions VLAN Setting provides Client information of WAN and VLAN information of LAN. Need to work with switch decode VLAN. 5.5.2 Instructions Default: OFF. When setting to ON, receiving VALN Packets function will be VLAN Packets started.

  • Page 57: Dmz Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect. Step 3: On the main page, press the “save” button on the upper right corner to make the change effective.

  • Page 58: Instruction

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 5.6.3 Instruction Step 1: On the main page, select [Network DMZ] and enter [DMZ] page. After revising tone information, click [Submit]. Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect.

  • Page 59: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 5.7.2 Instructions Virtual Server Page Default: Page 1. Page 1~Page 3 are available. Shows the Number Setting Range: (0-23).24 entries in total. Shows the status. Default: Disable. When setting to Enable, this Enable function will be started.

  • Page 60: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Display internal port address. Data range: (1~65533). Maximum External Port length is 5 bytes. Add Server [Button] Add new Add Server information. Reset [Button] Clear selected information. 5.7.3 Operating Instructions Step 1: On the main page, select [Network Virtual Server] and enter [Virtual Server] page. After revising information (Server IP: 192.168.0.123, Protocol: TCP, Internal Port: 8080, External Port: 8080), click...

  • Page 61: Sntp Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 3: After adding all information, please save change. Step 4: On the main page, press the save button on upper right corner to make the change effective. The [Note Information] page will be seen, meaning it has been saved successfully. And the system will reboot.

  • Page 62: Instructions

    Default: 00:06:00 (dd:hh:mm), it will check the time with the Server every other Sync. Time day, format: (dd:hh:mm). Maximum length is 2 bytes. Default: ON, 02:00 (hh:mm). VIP-8030NT will automatic restart every day at Auto Reboot 2:00, user can turn off this function if not in use.

  • Page 63: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 5.8.3 Operating Instructions Step 1: On the main page, select [Network SNTP] and enter [SNTP] page. After revising all information (e.g., SNTP: on, Primary Server: 208.184.49.9, Secondary Server: time.stdtime.gov.tw, Time Zone: GMT+08:00, Sync.

  • Page 64: Chapter 6. System

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 6. System It provides Authentication, Auto Config, FXO Port, MAC Clone, Tone, Advanced, Log, Auto Answer and Dial Plan. System Auth. 6.1.1 Function System Authority provides 3 entries login username/ password information.

  • Page 65: Operating Instructions

    Step 1: On the main page, select [System] and enter [Authentication] page. After revising the information (e.g., New User Name: planet, New Password: 123456, Confirmed Password: 123456), click [Submit] Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect.

  • Page 66: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 6.2.2 Instructions Default: Off; When TFTP is set to ON, the version will be renewed automatically Auto Configuration by using TFTP, FTP pr HTTP modes. Input TFTP Address. Can be IP Address or Domain Name. Format: TFTP Server xxx.xxx.xxx.xxx;...

  • Page 67: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Submit [Button] Submit the change. Reset [Button] Clear the change. 6.2.3 Operating Instructions Example 1: Adopt HTTP to renew. (Please build Auto Configuration file first.) Step 1: On the main page, select [System Auto Config] and enter [Auto Configuration] page. After revising the information (e.g., Auto Configuration: HTTP, HTTP Server: 192.168.1.47, HTTP Path: /file/), click...

  • Page 68: Fxo Port Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 2: Using FTP to renew. (Please build Auto Configuration file.) Step 1: On the main page, select [Others Auto Config] and enter [Auto Configuration Setting] page. After revising the information (e.g., Auto Configuration: FTP, FTP Server192.168.1.47, FTP username and password are test / 123456, File Path: /file/), click [Submit] and save change.

  • Page 69: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 6.3.2 Instructions FXO Impedance Setting (Phone + FXO only) Default: China. To select FXO Port impedance of the analog telephone in a FXO Port different country. Submit [Button] Submit the change.

  • Page 70: Mac Clone

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT MAC Clone 6.4.1 Function You could enable / disable the MAC Clone setting. 6.4.2 Instruction MAC Clone Setting (VoIP Gateway only) MAC Clone Default: OFF. When setting to ON, Mac Clone function will be active.
  • Page 71 Step 8: Your PC’s MAC Address is: Physical Address: 00-16-E6-8C-F8-F3. Step 9: The WAN MAC of VIP-8030NT will change to the same MAC as with PC’s MAC. When setting MAC Clone function, make sure that it is in LAN NAT mode.

  • Page 72: Tones Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Tones Setting 6.5.1 Function Tones Setting provides Dial Tone, Ring Back Tone, Busy Tone, Congestion Tone and Call Waiting Tone. 6.5.2 Instructions Dial Tone Setting the Dial Tone information. Cadence On Default: Disable.
  • Page 73 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT length: 5 bytes. Default: 0; Only numerals are acceptable. Data range: (0~99999). Maximum Off Time 3 length: 5 bytes. Ring Back Tone Setting the Ring Back Tone information. Cadence On Default: Enable.
  • Page 74 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT length: 5 bytes. Default: 0; Only numerals are acceptable. Data range: (0~99999). Maximum On Time 3 length: 5 bytes. Default: 0; Only numerals are acceptable. Data range: (0~99999). Maximum Off Time 3 length: 5 bytes.
  • Page 75 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT length: 5 bytes. Default: 0; Only numerals are acceptable. Data range: (0~99999). Maximum Off Time 2 length: 5 bytes. Default: 0; Only numerals are acceptable. Data range: (0~99999). Maximum On Time 3 length: 5 bytes.

  • Page 76: Operating Instruction

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 6.5.3 Operating Instruction Step 1: On the main page, select [System Tone] and enter [Tone] page. After revising the information, click [Submit]. Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect.

  • Page 77: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 6.6.2 Instructions Advanced Setting (VoIP only) ICMP Not Echo Default: No. When setting to YES, ICMP Not Echo function will be active. Send Anonymous Default: No. When setting to YES, sending out CID cannot be found by another person.
  • Page 78 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT [Submit]. Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect. Step 3: On the main page, press the “save” button on the upper right corner to make the change effective.
  • Page 79 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 2: Sending Flash Event Send Flash Event: DTMF Event Step 1: On the main page, select [System Advanced] and enter [Advanced] page. After revising the information, (e.g., Send Flash event: DTMF Event), click [Submit].
  • Page 80 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: After rebooting and making call to another equipment, please press [Flash] which will change to SIP Info, and then check [Ethereal] and column [Event ID: Flash]. Sending Flash Event: SIP Info Step 1: On the main page, select [System Advanced] and enter [Advanced] page.
  • Page 81 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect. Step 3: On the main page, press the “save” button on the upper right corner to make the change effective.
  • Page 82 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 4: PPPoE retry period Step 1: On the main page, select [System Advanced] and enter [Advanced] page. After revising PPPoE Retry Period, (e.g., PPPoE Retry Period: 20), click [Submit]. Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect.
  • Page 83 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 5: System Log (Please start TFTP or System Log Server first) System Log Type: Call Statistics Step 1: On the main page, select [System Advanced] and enter [Advanced] page. After setting System Log, (e.g., System Log Server: 192.168.1.6, System Log Type: Call Statistics), click [Submit].
  • Page 84 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: On [TFTP Server] -- [Syslog server] page, new messages are received. System Log Type: General Debug Step 1: On the main page, select [System Advanced] and enter [Advanced] page.
  • Page 85 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect. Step 3: On the main page, press the “save” button on the upper right corner to make the change effective.
  • Page 86 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT System Log Type: Call Statistics + General Debug Step 1: On the main page, select [System Advanced] and enter [Advanced] page. After setting System Log, (e.g.: System Log Server: 192.168.1.6, System Log Type: Call Statistics + General Debug), click [Submit].
  • Page 87 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: On [TFTP Server] -- [Syslog server] page, new messages are received. System Log Type: SIP Debug Step 1: On the main page, select [System Advanced] and enter [Advanced] page. After setting System Log, (e.g.: System Log Server: 192.168.1.6, System Log Type: SIP Debug), click [Submit].
  • Page 88 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect. Step 3: On the main page, press the “save” button on the upper right corner to make the change effective.
  • Page 89 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT System Log Type: Call Statistics + SIP Debug Step 1: On the main page, select [System Advanced] and enter [Advanced] page. After setting System Log, (e.g.: System Log Server: 192.168.1.6, System Log Type: Call Statistics + SIP Debug), click [Submit].
  • Page 90 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step4: On [TFTP Server] -- [Syslog server] page, new messages are received. System Log Type: General Debug + SIP Debug Step 1: On the main page, select [System Advanced] and enter [Advanced] page. After setting System Log, (e.g.: System Log Server: 192.168.1.6, System Log Type: General Debug + SIP Debug), click...
  • Page 91 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect. Step 3: On the main page, press the “save” button on the upper right corner to make the change effective.
  • Page 92 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT System Log Type: All Step 1: On the main page, select [System Advanced] and enter [Advanced] page. After setting System Log, (e.g.: System Log Server: 192.168.1.6, System Log Type: All), click [Submit].

  • Page 93: Log

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: On [TFTP Server] -- [Syslog server] page, new messages are received. 6.7.1 Function Show log in this web. - 93 -...

  • Page 94: Auto Answer (For Fxo)

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Auto Answer (for FXO) 6.8.1 Function Auto Answer provides auto answer and switches to FXO. 6.8.2 Instructions Default OFF. When setting to IP IN, the IP IN’s auto answer will come into Auto Answer run.

  • Page 95: Dial Plan Settings

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect. Step 3: On the main page, press the “save” button on the upper right corner to make the change effective.

  • Page 96: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 6.9.2 Instructions Default: No (Encode). When encountering the accordant rule, a new number Drop Prefix will be added in front of the dialing number. When setting to YES, and encountering the accordant rule, a new number will replace the dialing number.
  • Page 97 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT will be added in front of the dialing number. When setting to YES, and encountering the accordant rule, a new number will replace the dialing number. Provides the rules for encode and decode. Maximum length is 31-digit number;...

  • Page 98: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 6.9.3 Operating Instructions Example 1: Dial Plan Function Step 1: On the main page, select [System Dial Plan] and enter [Dial Plan] page. After revising information (e.g., Drop prefixNo, Replace rule1 002, 8613+8662; Drop prefixYes, Replace rule2 006, 002+003+004+005+007+009;...
  • Page 99 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Instruction 1: Drop prefixNo, Replace rule 1 002, 8613+8662. Application 1: When dialing 8613, all numbers that begin with 8613 will be added with 002, so actually the dialing number is [002+8613+xxx].

  • Page 100: Chapter 7. Phone Book

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 7. Phone Book It provides Phone Book and Speed Dial function. Phone Book 7.1.1 Functions Phone Book can provide 140 entries. Let’s say, Party A calls Party B. If Party B‘s name is in the phone book, then Party B’s name will be shown on the phone.

  • Page 101: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Delete Selected Delete selected information. [Button] Delete All [Button] Delete all information. Reset [Button] Reset selected information. Add New Phone Add new phone book information. Position Input serial number, from (0~139). Maximum length is 3 bytes.
  • Page 102 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT save change. - 102 -...

  • Page 103: Speed Dial (For Phone)

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 3: On the main page, press the save button on upper right corner to make the change effective. The [Note Information] page will be seen, meaning it has been saved successfully. And the system will reboot.
  • Page 104 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 7.1.4.2 Instruction Speed Dial Setting (VoIP Phone Only) Phone Show the serial number. 10 entries in total. Name Show the user’s name. Number or URL Show the URL information. Select Select the information.
  • Page 105 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 7.1.4.3 Operating Instructions Step 1: On the main page, select [Phone Book Speed Dial] and enter [Speed Dial Phone List] page. After revising the information (Phone: 0, Name: test, Number or URL: 22068), press [Add Phone].
  • Page 106 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 2: After adding all the new information, please save change. - 106 -...
  • Page 107 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 3: On the main page, press the save button on upper right corner to make the change effective. The [Note Information] page will be seen, meaning it has been saved successfully. And the system will reboot. Please wait for a while.

  • Page 108: Chapter 8. Features Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 8. Features Setting It provides CallFwd, Volume, Rngtone, DND, Flash Time, CallWaiting, SoftKey, Hotline and Alarm. Forward Setting 8.1.1 Function Provides forward function. 8.1.2 Instruction Forward Setting (VoIP Gateway/Phone Only) Default: Off.

  • Page 109: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Default: 5(Ring); when ringing 5 times but no one answers, it is regarded as No Answer Fwd Time Out no one answering the call. Data Range: (2~8 Ring). Maximum length is 2 bytes.

  • Page 110: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT or PSTN Numbers; maximum length is 63 bytes. Default: 5(Ring), when ringing 5 times but no one answers, it is regarded as No Answer Fwd Time no one answering the call. Data Range: (2~8 Ring). Maximum length is 2 bytes.
  • Page 111 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 2: Busy Forward or No Answer Forward Step 1: On the main page, select [Features CallFwd], enter [CallFwd] page. After revising all the information (Busy Forward: IP, No Answer Forward: IP, Busy fwd No Name: Mobil, Number or URL: 0912345678, No Answer Fwd No Name: ext, Number or URL, click [Submit].
  • Page 112 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 3: All incoming calls will be forwarded to IP Step 1: On the main page, select [Features CallFwd] and enter [CallFwd] page. After revising all the information (All Forward: IP, All fwd No Name: angel, Number or URL: 22067), click [Submit].
  • Page 113 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 4: Busy forward to IP Step 1: On the main page, select [Features CallFwd] and enter [CallFwd] page. After revising all the information (Busy Forward: IP, No Answer Forward: IP, Busy fwd No Name: Mobil, Number or URL: 0912345678, No Answer Fwd No Name: ext, URL: 22068), click [Submit].

  • Page 114: Volume Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 5: All incoming calls will be forwarded to PSTN Step 1: On the main page, select [Features CallFwd] and enter [CallFwd] page. After revising all the information (All Forward: PSTN, All fwd No Name: angel, Number or URL: 0912345678), click [Submit].

  • Page 115: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 8.2.2 Instructions Volume Setting (VoIP Gateway Only) Default 8. Control the volume of the Handset from 0 to 14. Maximum length is 2 Handset Volume bytes. Default 9. Control the volume of the speaker from 0 to 14. Maximum length is 2 Speaker Volume bytes.

  • Page 116: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 8.2.3 Operating Instructions Step 1: On the main page, select [Features Volume] and enter [Volume] page. After revising all information (e.g. Handset Volume: 9, PSTN-Out Volume: 12, Handset Gain: 9, PSTN-In Gain: 13), click [Submit].

  • Page 117: Operating Instructions

    Step 3: On the main page, press the “save” button on the upper right corner to make the change effective. When the “dialog box” appears, the change has been saved successfully. And please wait for a second while the system reboots. Step 4: The VIP-8030NT now has a new ringer tone. DND Setting 8.4.1 Function DND Setting denies all incoming calls or all incoming calls in a certain time period.

  • Page 118: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT (24h in total, hh:mm). Maximum length is 2 bytes. Default: 00:00(hh:mm), please input the time point that ends the command. (24h in total, hh:mm). Maximum length is 2 bytes. Submit [Button] Submit the change.

  • Page 119: Flash Time Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 3: On the main page, press the “save” button on the upper right corner to make the change effective. When the “dialog box” appears, the change has been saved successfully. And please wait for a second while the system reboots.

  • Page 120: Call Waiting Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Call Waiting Setting 8.6.1 Function Call Waiting Setting provides call waiting function. 8.6.2 Instructions Call Waiting Default: ON. When setting to OFF, call waiting function will be off. Submit [Button] Submit the change.

  • Page 121: Softkey Setting (For Phone)

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 2: Start the call waiting function Step 1: On the main page, select [Features CallWaiting] and enter the [CallWaiting] page. After revising information (e.g., Call Waiting: off), click [Submit]. Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect.

  • Page 122: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Input the name of the voice mail key; can be numerals or signs. Maximum length is 15 bytes. Voice Mail Key The phone is required to have the related keys. Submit [Button] Submit the change.

  • Page 123: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 8.8.2 Instructions Hotline Setting Default: Enable. When setting to Enable, the pre-set phone number that the Hotline Use user wants to call will dial automatically. Input hotline number; can be Phone Numbers. Maximum length is 63 bytes. For example, Phone Number: 0800024365.

  • Page 124: Alarm Setting

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 2: Dial to another IP Address directly. Step 1: On the main page, select [Features Hotline] and enter the [Hotline] page. After revising information (e.g., User Hotline: Enable, Hotline number: 192.168.1.206), click [Submit].

  • Page 125: Operating Instruction

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT To show correct time, it needs to connect to internet and fill in the valid DNS server. Submit [Button] Submit the change. Reset [Button] Clear the change. 8.9.3 Operating Instruction Step 1: On the main page, select [Features Alarm] and enter the [Alarm] page. After revising information (e.g., Alarm: On, Alarm Time: 12:59), click [Submit].

  • Page 126: Chapter 9. Update

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 9. Update It provides New Firmware, Auto Update, and Default Setting items. Firmware 9.1.1 Function Update Firmware. Use Local PC or TFTP to update. Format: Risc (.gz) & DSP (.ds) 9.1.2 Instructions...

  • Page 127: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 9.1.3 Operating Instructions Example 1: Update by Local PC Step 1: On the main page, select [Update Firmware] and enter the [Firmware] page. After revising the information (e.g., Code Type: All ROMs), and setting File Location information, click [Browse].

  • Page 128: Auto Update

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 4: When the dialog appears, click [Submit]. Step 5: After updating, system will automatically reboot. Step 6: After rebooting and when it goes back to the main page, press [(F5)] to view the result on this page [System Information].

  • Page 129: Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 9.2.2 Instructions Update via Default: Off. Off, TFTP, FTP or HTTP modes are available. Input TFTP Server Address; can be IP Address or Domain Name, format: TFTP Server xxx.xxx.xxx.xxx; maximum length: 63 bytes.

  • Page 130: Operating Instructions

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Firmware Power on + Scheduling means as long as the system starts to boot, it will check if there is any update version or not. According to the schedule, if yes, it will not update now, but will update with your permission.
  • Page 131 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT [Submit] and save change. Step 2: After saving the change, a “dialog box” will appear, meaning the change has taken effect. Step 3: On the main page, press the “save” button on the upper right corner to make the change effective.
  • Page 132 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Example 2: Update with permission (Please build Auto Update file first) Step 1: On the main page, select [Update → Auto Update] and enter the [Auto Update] page. After setting FTP Server information and revising the information (e.g., Update via: FTP, FTP Server: 61.62.236.70,...

  • Page 133: Remarks

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT 9.2.4 Remarks (Phone) [Found new s/w] will be found on LCD, please select [Menu] -- [7. Administrator 2. Upgrade System 1. Upgrade Now 1. Yes] and then update. (FXO) When the phone is picked up, DoDoDo will be heard. Please input”#190#” and then hang up the phone, pick up the phone again, and input “#190#”...
  • Page 134 HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Step 2: Enter the dialog box page and please wait for a moment while rebooting. Step 3: After rebooting and when it goes back to the main page, press [(F5)] to refresh.

  • Page 135: Chapter 10. Save Change

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 10. Save Change 10.1 Function After saving changes, the system will reboot. 10.2 Instructions Save [Button] Submit the change. 10.3 Operating Instructions Step 1: Select [Save] and enter the [Save] page. To execute the command, click [Save].

  • Page 136: Chapter 11. Reboot System

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 11. Reboot System 11.1 Function Press the reboot button to restart the system. 11.2 Instructions Reboot [Button] Execute. 11.3 Operating Instructions Step 1: On the main page, select [Reboot], enter [Reboot] page, and then click [Reboot].

  • Page 137: Chapter 12. Phone Transfer Rule

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 12. Phone Transfer Rule 12.1 IP mode Transfer Rule 12.1.1 Blind Transfer A and B are talking. If A wants to transfer the call to C, A should press [Hold] to hold B’s call, and then press [Transfer/Flash], input C’s number, and end with “#”.

  • Page 138: Chapter 13. Gateway/Ta Transfer Rule

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 13. Gateway/TA Transfer Rule 13.1 IP mode Transfer Rule 13.1.1 Blind Transfer A and B are talking. If A wants to transfer the call to C, A should press [Hold] to hold B’s call, and then press #510# and C’s number, and end with “#”...

  • Page 139: Chapter 14. Appendix

    HD Voice Conference IP Phone with PSTN (3-Line) VIP-8030NT Chapter 14. Appendix 1. Ethereal has been renamed to wireshark. Please visit the link below to download this software. https://www.wireshark.org/download.html 2. After install WireShark complete, open the WireShark, and press the “Interface List (1)”.

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