Troubleshooting - Panasonic KX-TG5931AL Operating Instructions Manual

TG593xAL.book Page 50 Tuesday, April 11, 2006 10:31 AM
Useful Information

Troubleshooting

General use
Problem
The unit does not work.
I cannot hear a dial tone.
Programmable settings
Problem
I cannot programme
items.
While programming, the
handset starts to ring.
Battery recharge
Problem
I charged the battery fully,
but 7 continues to
flash, or 8 is
displayed.
The handset display is
blank.
50
Cause/solution
L Make sure the battery is installed correctly and fully
charged (page 14, 15).
L Check the connections (page 13).
L Unplug the base unit's AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L The handset has not been registered to the base unit.
Register the handset (page 44).
L Confirm the telephone line cord is properly connected
(page 13).
L Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your service provider/
telephone company.
Cause/solution
L While another user is listening to messages or the
answering system is answering a call, you cannot
programme items. Try again later.
L A call is being received. Answer the call and start again
after hanging up.
Cause/solution
L Clean the charge contacts and charge again (page 15).
L The battery may need to be replaced with a new one
(page 14).
L Confirm that the battery is properly installed.
L Fully charge the battery (page 15).