Panasonic KX-TG5971AL Operating Instructions Manual
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Panasonic KX-TG5971AL Operating Instructions Manual

Panasonic KX-TG5971AL Operating Instructions Manual

5.8 ghz expandable digital cordless answering system
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Model shown is KX-TG5971AL.
This unit is compatible with Caller ID. To use this feature, you must subscribe to
the appropriate service offered by your telephone service provider.
Charge the handset battery for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.

Operating Instructions

5.8 GHz Expandable Digital Cordless
KX-TG5971AL
Model No.
KX-TG5976AL
Model No.
Answering System

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Summary of Contents for Panasonic KX-TG5971AL

  • Page 1: Operating Instructions

    Model shown is KX-TG5971AL. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your telephone service provider. Charge the handset battery for 7 hours before initial use. Please read these Operating Instructions before using the unit and save for future reference.

  • Page 2: Table Of Contents

    Introduction Introduction..... . . 3 About these operating instructions ..4 Expanding your phone system ..6 Accessory information .

  • Page 3: Introduction

    Introduction Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the base unit) Name and address of dealer...

  • Page 4: About These Operating Instructions

    About these operating instructions Notable differences between KX-TG5971AL and KX-TG5976AL These operating instructions can be used for the following models: KX-TG5971AL features a monochrome display handset (KX-TGA590AL). KX-TG5976AL features a color display handset with USB-support (KX-TGA591AL). Important: L Features and operations indicated by “monochrome display models” are for KX- TG5971AL users and KX-TGA590AL (accessory handset) users only.
  • Page 5 Monochrome display model: KX-TGA590AL (included with KX- TG5971AL) 1 Using the soft keys The handset features 3 soft keys. By pressing a soft key, you can select the feature shown directly above it on the display. 2 Using the navigator key The handset navigator key can be used to navigate through menus and to select items shown on the display, by pressing...

  • Page 6: Expanding Your Phone System

    Introduction Expanding your phone system You can expand the phone system by registering the following handsets and other devices to a single base unit (KX-TG5971AL, KX-TG5976AL): max. 8 For further information or to order these handsets and devices, visit http://www.panasonic.com or call the phone number noted on page xx.
  • Page 7 Utility software. If you have not installed the GIGARANGE USB Utility software, refer to the included “Installation Guide for GIGARANGE USB Utility” for details. *3 Requires the 5.8 GHz expandable cordless camera KX-TGA593AL. KX-TGA590AL Same handset supplied with KX-TG5971AL Monochrome 1.4 inch Navigator key –...

  • Page 8: Accessory Information

    Audio cable USB cable CD-ROM *1 The handset cover comes attached to the handset. *2 Both of the USB cables function well. *3 Allows you to install the GIGARANGE USB Utility software on a compatible computer. Quantity KX-TG5971AL – – KX-TG5976AL...
  • Page 9 Rechargeable nickel metal hydride (Ni-MH) battery Headset Belt clip Note: L You can expand your phone system by registering additional compatible Panasonic units (page 6). GIGARANGE ® USB utility (Color display models only) The CD-ROM included with KX-TG5976AL and KX-TGA591AL contains the GIGARANGE USB Utility.

  • Page 10: Important Safety Instructions

    Introduction Important safety instructions When using the product, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read all instructions carefully. 2. Follow all warnings and instructions marked on the product. 3.
  • Page 11 CAUTION: Installation L Never install telephone wiring during a lightning storm. L Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. L Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 12: For Best Performance

    For best performance Base unit location/avoiding noise The base unit and other compatible Panasonic units use radio waves to communicate with each other. For maximum distance and noise-free operation, we recommend the following: L Placing the product away from electrical appliances.
  • Page 13 L The product should be kept away from heat sources such as heaters, kitchen stoves, etc. It should not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C. Damp basements should also be avoided. L The maximum calling distance may be shortened when the product is used in the following places: Near obstacles...

  • Page 14: Preparation

    Connect the telephone line cord until it clicks into the base unit (A) and telephone line socket (B). Connect the AC adaptor cord by pressing the plug firmly (C). L Use only the included Panasonic AC adaptor PQLV207AL. Note: L The AC adaptor must remain connected at all times.

  • Page 15: Setting Up The Handset

    Insert the battery (A), and press it down until it snaps into position (B). Then close the handset cover (C, D). Important: L Use only the rechargeable Panasonic battery noted on page 9. Battery charge Place the handset on the base unit for 7 hours before initial use.
  • Page 16 Preparation Battery level Battery icon Monochrome Color display display models models *1 KX-TG5971AL/KX-TGA590AL *2 KX-TG5976AL/KX-TGA591AL Note: L When the battery needs to be charged, the handset beeps intermittently during use. Panasonic battery performance Battery Operation level While in use (talking)

  • Page 17: Controls

    Controls Base unit A {ERASE} B {MEMO} C Display D {GREETING CHECK} E {GREETING REC} (Recording) F {STOP} G {ANSWER ON} H {MESSAGE} I Antenna J Speaker K Charge contacts L {PAUSE} {REDIAL} M {RECALL} {CALL WAIT} N {MUTE} O {SP-PHONE} (Speakerphone) SP-PHONE indicator P MIC (Microphone) Q Navigator key ({^} {V} {<} {>})
  • Page 18 Preparation Monochrome display model: KX-TGA590AL (included with KX-TG5971AL) Handset A Speaker B Soft keys C Headset jack/Audio jack D {C} (TALK) E Navigator key ({^} {V} {<} {>}) F {s} (SP-PHONE) G {RECALL} {CALL WAIT} H Microphone I Charge contacts...
  • Page 19 Color display model: KX-TGA591AL (included with KX-TG5976AL) Handset A Speaker B Soft keys C Headset jack/Audio jack D {C} (TALK) E Joystick L {^} {V}: Push the joystick up or down. L {<} {>}: Push the joystick left or right. L Middle soft key: Push the center of joystick.

  • Page 20: Displays

    Preparation Displays Base unit display items Displayed Meaning item Flashes when message memory is full. Base unit ringer is off. Greeting or memo message recording error Answering system is in greeting only mode (caller messages cannot be recorded). Example: Handset number: displayed when paging, or being paged (example shown here: handset 1).

  • Page 21: Display Setting

    Note: L The menu icons shown in these operating instructions vary slightly from the actual icons shown on the display. Monochrome display models: KX-TG5971AL/KX-TGA590AL Menu icon Menu/feature Answering device Ringer setting Phonebook Set date & time...

  • Page 22: Symbols Used In These Operating Instructions

    {1}, {2}, {0}. Press {^} or {V} to select the desired setting. Press {SAVE}, then press {OFF}. Monochrome display models (KX-TG5971AL/KX-TGA590AL): Press up or down on the handset navigator key. Color display models (KX-TG5976AL/KX- TGA591AL): Push the joystick up or down.

  • Page 23: Setting The Unit Before Use

    Setting the unit before Important: L To program features by scrolling through the display menus, see page 40. Date and time Set the correct date and time. When you play back a message from the answering system (page 54), the unit announces the day and time it was recorded.

  • Page 24: Making/Answering Calls

    Making calls Using the handset Lift the handset and dial the phone number. L To correct a digit, press {CLEAR}. Press {C} or {CALL}. When you finish talking, press {OFF} or place the handset on the base unit or charger. Note: L The IN USE indicator on the base unit lights when someone is talking on the...

  • Page 25: Answering Calls

    Note: L A 3.5 second pause is inserted each time {PAUSE} is pressed. Press repeatedly to insert longer pauses. Using the base unit {SP-PHONE} Dial the phone number. When the other party answers, speak into the MIC. L Speak alternately with the other party. When you finish talking, press {SP- PHONE}.

  • Page 26: Useful Features

    Making/Answering Calls Using the base unit {SP-PHONE} Speak into the MIC. When you finish talking, press {SP- PHONE}. Adjusting the ringer volume Press {^} or {V} repeatedly to select the desired volume when in standby mode. L To turn the ringer off, press and hold {V} until the unit beeps.
  • Page 27 Mute While mute is turned on, you can hear the other party, but the other party cannot hear you. Handset To mute your voice, press {MUTE}. L To return to the conversation, press {MUTE} or {C}. Note: L {MUTE} is a soft key visible on the handset display during a call.

  • Page 28: Dial Lock

    L If dial lock is turned on, the handset displays “Dial lock on”. While there are missed calls, “Dial lock on” is not displayed when the handset is off the base unit or charger. L If you forget the password, consult your nearest Panasonic service center.
  • Page 29 Enter the same password that was entered when dial lock was turned on. {DIAL LOCK} Note: L If dial lock is turned on, the DIAL LOCK indicator lights. L If you forget the password, consult your nearest Panasonic service center. Making/Answering Calls...

  • Page 30: Phonebook

    GIGARANGE USB Utility application for more information. Adding items to the handset phonebook Monochrome display models: KX-TG5971AL/KX-TGA590AL {C} (right soft key) {ADD} Enter the name (max. 16 characters; page 32). i {OK} Enter the phone number (max. 32 digits).
  • Page 31 L If you select “No Light-upID” (default), the handset uses the ringer indicator color you selected on page 46 when a call is received from that caller. Color display models: KX-TG5976AL/KX-TGA591AL {C} (right soft key) {ADD} Enter the name (max. 16 characters; page 32).
  • Page 32 Phonebook L If you select “No Light-upID” (default), the handset uses the ringer indicator color you selected on page 46 when a call is received from that caller. L To assign an image in “My pictures” as picture ID, you can copy it from your computer (refer to the help section of the GIGARANGE USB Utility application).
  • Page 33 Press {5} repeatedly to display the first phonebook entry starting with the initial “L” and go to step 3. L If there is no item corresponding to the letter you selected, the next item is displayed. Press {V} to select the desired item. Press {C} or {CALL} to dial the phone number.

  • Page 34: Chain Dial

    Copying handset phonebook items You can copy one or all of the phonebook items from the handset to the phonebook of a compatible Panasonic handset (KX- TGA590AL/KX-TGA591AL). Important: L Ringer ID and light-up ID for phonebook items are not copied.

  • Page 35: Base Unit Speed Dialer

    Base unit speed dialer You can assign one phone number to each of the 10 dial keys ({0} – {9}) on the base unit. Adding phone numbers to the speed dialer Important: L Before adding phone numbers, make sure the base unit is not being used. {PROGRAM} Enter the phone number (max.

  • Page 36: Caller Id Service

    Caller ID Service Using Caller ID service This unit is Caller ID compatible. To use Caller ID features, you must subscribe to Caller ID service of your telephone service provider. Caller ID features When an outside call is being received, the calling party’s telephone number is displayed.
  • Page 37 not a fault of the product as these events are normal. L The tones are generated by your service provider/telephone company. Ringer ID This feature can help you identify who is calling by using different ringers for different callers stored in the phonebook (page 30).

  • Page 38: Caller List

    Caller ID Service Caller list Important: L Only 1 person can access the caller list at a time. Viewing the caller list and calling back {CID} (left soft key) Press {V} to search from the most recent call, or {^} to search from the oldest call.
  • Page 39 – When the call is being received, the Caller ID number will be displayed in the same Format as the Edited Number. – After the call is ended, the telephone number of the caller, when reviewed from the Caller list, will be displayed in the same Format as the Edited Number.

  • Page 40: Programming

    Programming Programmable settings You can customize the unit by programming the following features using the handset. To access the features, there are 2 methods: – scrolling through the display menus (page 40) – using the direct commands (page 45) L Mainly the direct command method is used in these operating instructions. L To change the base unit ringer volume and tone, see page 26.
  • Page 41 Monochrome display models: KX-TG5971AL/KX-TGA590AL L When you find “*1” in the following table, refer to the note below. *1 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
  • Page 42 Main menu Initial setting Dial lock Sub-menu 1 Auto Intercom Talking CallerID Caller ID edit LCD contrast Key tone Auto talk Set base unit Set area code Set tel line Registration Set date & time Change language Handset name – Sub-menu 2 –...

  • Page 43: Answering Device To Play New

    Color display models: KX-TG5976AL/KX-TGA591AL L When you find “*1” in the following table, refer to the note below. *1 If you programme these settings using one of the handsets, you do not need to program the same item using another handset. Main menu Answering device Ringer setting...
  • Page 44 Main menu Initial setting Dial lock Sub-menu 1 Auto Intercom Talking CallerID Caller ID edit Key tone Auto talk Set base unit Set area code Set tel line Registration Set date & time Handset name – Sub-menu 2 – – –...

  • Page 45: Message Alert

    Programming using the direct commands {MENU} (middle soft key) i {#} Enter the desired feature code. Enter the desired setting code. L This step may vary depending on the feature being programmed. {SAVE} i {OFF} Note: L In the following table, < > indicates the default setting. L If you make a mistake or enter the wrong code, press {OFF}, then start again from step Feature Auto talk...

  • Page 46: Ring Count

    Programming Feature Recording time Remote code Ring count Ring colour (Ringer indicator colour) Ringer tone (Handset) Set area code Ringer volume (Handset) Set dial mode Set flash time Set line mode Talking CallerID (Handset) Talking CallerID (Base unit) Time adjustment (Caller ID subscribers only) To erase all...
  • Page 47 Feature To play all (All message playback) To play new (New message playback) VM tone detect *1 If “System setting” column is checked, you do not need to program the same item using another handset. *2 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset to answer a call, turn off this feature.

  • Page 48: Customizing Handset Ringer Tone And Display

    Programming Customizing handset ringer tone and display Handset ringer tone (for outside calls) You can change the ringer tone heard when an outside call is received. L You can record melodies for the handset ringer tone from an audio device (page 48).
  • Page 49 Connect the handset to the audio device (such as a CD player or computer) using the included audio cable. Audio device Headphone output, line out, etc. Example: Audio cable L Handset shown is KX-TGA590AL. {MENU} (middle soft key) i {#}{1}{6}{6} “Record”...
  • Page 50 Programming Erasing a melody Handset {MENU} (middle soft key) i {#}{1}{6}{6} “List” i {SELECT} Select the desired item. i {MENU} “Erase” i {SELECT} “Yes” i {SELECT} i {OFF} Note: L If the erased melody was used for the handset ringer tone (page 48), “Tone 1” (default) is used instead of that melody.
  • Page 51 Handset wallpaper (Color display models only) You can select the “wallpaper” pattern shown on the handset display in standby mode. There are 3 preset patterns. Important: L Only KX-TG5976AL and KX-TGA591AL support this feature. L You can also download original images from your computer.
  • Page 52 Programming Viewing the handset memory status Handset {MENU} (middle soft key) i {#}{6}{7}{0} When finished, press {OFF}. Erasing melodies or images Handset {MENU} (middle soft key) i {#}{6}{7}{0} {MENU} Select the desired option. To erase “1 Custom ring” i only one {SELECT} i Select melody the desired item.

  • Page 53: Answering System

    Answering system Important: L Only 1 person can access the answering system at a time. L When callers leave messages, the unit records the day and time of each message. Make sure the date and time have been correctly set (page 23). Memory capacity The total recording capacity (including caller messages and voice memos) is...

  • Page 54: Listening To Messages Using The Base Unit

    Answering System Erasing your greeting message Press {GREETING CHECK}, and then press {ERASE} while your greeting message is playing. Prerecorded greeting message If you erase or do not record your own greeting message, the unit plays a prerecorded greeting message for callers and ask them to leave messages.

  • Page 55: Listening To Messages Using The Handset

    Listening to messages using the handset When new messages have been recorded: – “New message” is displayed. – the message indicator on the handset slowly flashes blue if the message alert feature is turned on (page 60). {MENU} (middle soft key) i {PLAY} L The handset plays new messages including memo messages.

  • Page 56: Voice Memo

    Answering System Erasing a message Press {ERASE} during playback. “Yes” i {SELECT} Erasing all messages {MENU} (middle soft key) i {#}{3}{2}{5} “Yes” i {SELECT} Voice memo Recording a voice memo You can use the base unit to leave a voice memo (voice message) for yourself or someone else (max.

  • Page 57: Remote Operation

    Remote operation Using a touch tone phone, you can call your phone number from outside and access the unit to listen to messages. The unit’s voice guidance prompts you to press certain dial keys to perform different operations. Important: L In order to operate the answering system remotely, you must first set a remote code (page 58).

  • Page 58: Answering System Settings

    Answering System Remote command Stop recording/ playback Turn answering system Erase currently playing {*}{4} message Erase all messages {*}{5} *1 If pressed within the first 5 seconds of a message, the previous message is played. *2 To resume operation, enter a remote command within 3 seconds, or the voice guidance starts.
  • Page 59 Voice Mail. To use this service you will be required to leave your answering machine off on your unit. This will allow the Voice Mail to receive any messages.

  • Page 60: Call Screening

    Answering System Caller’s recording time You can change the maximum message recording time allotted to each caller. The default setting is “3 min”. “Greeting only”: The unit plays the greeting message but does not record caller messages. Handset {MENU} (middle soft key) i {#}{3}{0}{5} Select the desired setting.

  • Page 61: Voice Mail Service

    Using Voice Mail service Voice Mail is an automatic answering service offered by your telephone service provider. After you subscribe to this service, the telephone service provider’s Voice Mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy.

  • Page 62: Multi-Unit Operation

    Multi-unit Operation Intercom Intercom calls can be made: – between the handset and base unit – between handsets Note: L If you receive an outside call while talking on the intercom, you hear 2 tones. To answer the call with the handset, press {OFF}, then press {C}.
  • Page 63 Auto intercom/Room monitor This feature allows you to: – answer an intercom call without pressing any buttons on the handset. – listen to the sound in a room where the handset is located. Turning auto intercom on/off “Off” (Default): Turns this feature off. “On(Ringer On)”: When an intercom call is received, the handset rings 2 times then the speakerphone is automatically turned...

  • Page 64: Transferring Calls

    Multi-unit Operation Transferring calls Outside calls can be transferred between the handset and base unit, and between 2 handsets. Handset During an outside call, press {INTERCOM} to put the call on hold. Select the desired unit. i {CALL} Wait for the paged party to answer. L If the paged party does not answer, press {C} to return to the outside call.

  • Page 65: Conference Calls

    Conference calls The handset and base unit, or 2 handsets can have a conference call with an outside party. Handset During an outside call, press {INTERCOM} to put the call on hold. Select the desired unit. i {CALL} Wait for the paged party to answer. When the paged party answers, press {CONF} to make a conference call.
  • Page 66 Multi-unit Operation Deregistering other devices The base unit can cancel the registration of a registered device (KX-TGA593AL/KX- TGA595AL, page 6). Deregistering the cordless camera (KX- TGA593AL) Important: L Before deregistering, confirm the cordless camera’s extension number (color display models only: KX- TG5976AL/KX-TGA591AL).

  • Page 67: Useful Information

    Wall mounting Base unit Tuck the telephone line cord inside the wall mounting adaptor (A). Connect the AC adaptor and telephone line cord to the base unit (B). Insert the hooks on the wall mounting adaptor into the holes (1) and (2) on the base unit.
  • Page 68 Useful Information Adjust the adaptor to hold the base unit, then push it in the direction of the arrow until it clicks into place. Drive the screws (not included) into the wall using the wall mount template (see below) as a guide. Mount the unit and slide it down into position. Connect the AC adaptor and telephone line cord to their respective outlets.
  • Page 69 Useful Information To remove the wall mounting adaptor While pushing down the release levers (A), remove the adaptor (B).

  • Page 70: Additional Accessories

    Useful Information Additional accessories Headset (optional) Connecting a headset to the handset allows hands-free phone conversations. We recommend using the Panasonic headset noted on page 9. L Headset shown is KX-TCA86AL. L Handset shown is KX-TGA590AL. Note: L Only telecommunications compliance labelled headsets should be plugged into the headset jack on the handset.

  • Page 71: Error Messages

    Error messages If the unit detects a problem, one of the following messages is shown on the display. Display message Busy Dial locked Error!! Failed Incomplete Invalid. Please register to the base unit Cause/solution L The called handset or base unit is in use. L Privacy mode is on for the call you tried to join (page 28).

  • Page 72: Memory Full

    Display message No items stored No link to base. Move closer to base, try again. Phonebook Memory full Please lift up and try again. Cause/solution L Your phonebook or redial list is empty. L Color display models only (KX-TG5976AL/KX- TGA591AL): “My pictures”...

  • Page 73: Troubleshooting

    Troubleshooting General use Problem The unit does not work. I cannot hear a dial tone. Programmable settings Problem I cannot programme items. While programming, the handset starts to ring. Battery recharge Problem I fully charged the battery, but 3 continues to flash, or 4 is displayed.
  • Page 74 L Dial lock is turned on. To turn it off, see page 28. L Make sure that an optional headset is connected properly (page 70). L We recommend using the Panasonic headset noted on page xx. L The called handset is too far from the base unit.
  • Page 75 Problem I cannot turn the clarity booster on. Caller ID Problem The handset does not display the caller’s phone number. The caller list/incoming phone numbers are not edited automatically. Cause/solution L Another handset is already using this feature. Cause/solution L You have not subscribed to Caller ID service. Contact your telephone service provider to subscribe.
  • Page 76 Useful Information Answering system Problem I cannot listen to messages from a remote location. The unit does not record new messages. I cannot operate the answering system. The message indicator on the handset slowly flashes blue. Cause/solution L A touch tone phone is required for remote operation. L Enter the remote code correctly (page 57).

  • Page 77: Instructions To Customer

    Instructions to customer Installation Attached to this apparatus is an approval label. This label is evidence that it is a “Permitted Attachment” which has been authorised to be connected to your telephone service. Conditions relating to connection and operation of this Permitted Attachment are contained in Telecommunications General By-Law 220 (5).
  • Page 78 Useful Information If you are satisfied with the operation of your telephone service after plugging in your Permitted Attachment, your installation is completed. You will be unable to connect this Permitted Attachment if your telephone service consists only of a wall phone or an old style telephone which is not connected by means of a modern plug and socket.

  • Page 79: Specifications

    Specifications General Operating environment Frequency Base unit Dimensions Mass (Weight) Power consumption Power output Power supply Handset Dimensions Mass (Weight) Power output Power supply Note: L Design and specifications are subject to change without notice. L The illustrations in these instructions may vary slightly from the actual product. 5 °C –...

  • Page 80: Index

    Index Index A Answering calls: 25 Answering system Erasing messages: 54, 56, 58 Listening to messages: 54, 55, 57 Turning on/off: 53, 55, 58 Appearance (display color): 47 Area code: 38 Audio cable: 48 Auto intercom: 63 Auto talk: 25 B Battery Charge: 15 Installation: 15...
  • Page 81 Ring count: 58 Ringer ID: 37 Ringer off Base unit: 26 Handset: 25, 46 Ringer tone Base unit: 26 Handset: 46 Room monitor: 63 S Speed dialer: 35 SP-phone: 24 T Time adjustment: 46 Toll saver: 58 Transferring calls: 64 Troubleshooting: 73 U USB cable: 8, 9 V VE (Voice Enhancer): 27...
  • Page 82 Notes...
  • Page 83 Notes...
  • Page 84 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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