Yealink VC110 User Manual
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  • Page 2 LTD. declares that this phone is in conformity with the essential requirements and other relevant provisions of the CE, FCC. You can find the CE and FCC information from the label on the bottom of the VC110 all-in-one unit. Statements of compliance can be obtained by contacting support@yealink.com.
  • Page 3 WEEE must not be regarded as unsorted municipal waste and must be collected and disposed of separately by a competent authority. We are striving to improve our documentations quality and we appreciate your feedback. Email your opinions and comments to DocsFeedback@yealink.com.
  • Page 5 Yealink VC110 video conferencing endpoint firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
  • Page 7: Using Vcp41 With The Pc Or Mobile Device

    About This Guide Thank you for choosing the Yealink VC110 full HD video conferencing endpoint. It is an all-in-one unit that supports 1080P-full HD video conferencing and includes outstanding features such as good compatibility, easy deployment and intelligent network adaptability. These make it the best choice for SME.
  • Page 8: Table Of Contents

    User Guide for Yealink VC110 Video Conferencing Endpoint Auto Recording on page  Using VCP41 with the PC or Mobile Device on page  Major updates have occurred to the following sections: Packaging Contents on page  Endpoint Component Instructions on page ...
  • Page 9 Documentations ......................... 24 Getting Started ............... 27 Endpoint Connection and Installation ................27 Connecting the VC110 Video Conferencing Endpoint ..........28 Installing the VC110 Video Conferencing Endpoint ............ 29 Installing Batteries for the Remote Control ..............31 Powering the Endpoint On or Off ..................32 Setup Wizard ........................
  • Page 10 User Guide for Yealink VC110 Video Conferencing Endpoint Site Name ........................47 Language ......................... 48 Date & Time ........................50 Key Tone ........................... 52 Web Screen ........................53 Volume Settings ....................... 54 Hiding Icons in a Call ..................... 56 Local Directory ........................57 Adding Contacts ......................
  • Page 11: Table Of Contents

    Table of Contents Connecting VCM60 to the Video Conferencing Endpoint ........... 110 Standby Mode ......................... 112 Muting or Unmuting the VCM60 ..................112 Viewing VCM60 Information ................... 112 Registering and Unregistering the VCM60 ..............113 Charging the VCM60 ....................... 115 VCM60 Working Frequency ....................
  • Page 13: Packaging Contents

    VCM30 video conferencing microphone array. You can purchase any combination according to your needs: Note We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance VC110 All-in-one Unit ...
  • Page 14 User Guide for Yealink VC110 Video Conferencing Endpoint L-Bracket (for installing the VC110 all-in-one unit)  Mounting Accessories (for installing the VC110 all-in-one unit)  VCR10 Remote Control  AAA Batteries× 2  Power Adapter  Cables  Velcro× 2...
  • Page 15: Vcm60 Video Conferencing Wireless Microphone

    Overview Cable Ties× 5  VC110 Quick Start Guide  VCM60 Video Conferencing Wireless Microphone  Power Adapter  USB Cable  Dongle ...
  • Page 16 Locate the Audio In port of the cable hub, and connect it to the Audio Out port of the VCP40 with the 7.5m Ethernet cable. VCP40 video conferencing phone can work as an audio device for the VC110 endpoint. You can also place calls, answer calls or view directory and history on the VCP40 video conferencing phone.
  • Page 17 VCP41 video conferencing phone with the 7.5m Ethernet cable. VCP41 Video conferencing phone can work as an audio device for the VC110 endpoint. You can also place calls, answer calls or view directory and history on the VCP41 video conferencing phone.
  • Page 18: Video Conferencing Phone

    Locate the Audio In port of the cable hub, and connect it to the Audio Out port of the VCM30 with the 7.5m Ethernet cable. VCM30 video conferencing microphone array can work as the audio input device for the VC110 endpoint. For more information, refer to Audio Input Device on page 77.
  • Page 19 The HD camera supports 4x digital zoom, white balance and automatic gain. You can place the VC110 all-in-one unit on the table or mount it on a wall. The LED indicator in front of the camera indicates different statuses of the endpoint. For more information,...
  • Page 20 User Guide for Yealink VC110 Video Conferencing Endpoint Infrared Sensor The infrared sensor is located within the Yealink logo. Aim the remote control at the camera IR sensor to operate the unit. Note When the endpoint is powered on, avoid physically turning the camera. This may cause permanent damage to the camera.
  • Page 21 The left side of the VC110 all-in-one unit Port Name Description Allows you to connect a universal security cable to Security Slot VC110 all-in-one unit, so you can lock it down. The ② endpoint cannot be removed when locked. The back of VC110 all-in-one unit Port Name...
  • Page 22 User Guide for Yealink VC110 Video Conferencing Endpoint Port Name Description Connects to an audio output device using an audio Line Out ⑧ cable (3.5mm). The front of cable hub: Port Name Description DC12V Connects to the power source via a power adapter.
  • Page 23 The VCM60 is a video conferencing wireless microphone which can work as the audio input device for VC110 video conferencing endpoint. It supports 360-degree audio pickup at a radius of up to 2 meters. There are a mute button and a battery indicator LED on its top.
  • Page 24 Connect the VCP40 video conferencing phone to the cable hub. It can work as an audio device for the VC110. You can also place calls, answer calls or view directory and history on the VCP40 video conferencing phone.
  • Page 25 Overview System component instructions of the VCP40 video conferencing phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Call information—call duration LCD Screen ① • Icons (for example, • Missed call information •...
  • Page 26 User Guide for Yealink VC110 Video Conferencing Endpoint The features of VCP41 video conference phone are similar to VCP40. For more information, refer to VCP40 Video Conferencing Phone on page 12. The only difference is that the back of VCP41 has a PC/Mobile port, which allows you to connect to an optional PC or Mobile Device, so that you can listen to the PC or mobile audio using your VCP41 video conferencing phone.
  • Page 27 The VCM30 is a video conferencing microphone array which can work as the audio input device for VC110 video conferencing endpoint. It has 3 built-in microphones which support 360-degree audio pickup at a radius of up to 3 meters. There is a mute button on...
  • Page 28 User Guide for Yealink VC110 Video Conferencing Endpoint Name Description Support 360-degree audio pickup at a radius of up to ① Built-in Microphones 3 meters. Mutes or unmutes the VCM30. For more information on Mute Button the mute indicator LED, refer to LED Instructions ②...
  • Page 29 Overview Hardware components of the remote control: Item Description ① Sleep Key Puts the endpoint to sleep or wakes the endpoint up. Located at the bottom left of the screen. Label automatically identifies context-sensitive features. ② Red Shortcut Key In the idle screen, this is used to enter the main menu screen and corresponds to the Menu soft key.
  • Page 30 User Guide for Yealink VC110 Video Conferencing Endpoint Item Description Enters the pre-dialing screen.  ⑭ Off-hook Key Places a call.  Answers a call.  Deletes one character at a time.  ⑮ Delete key Long press to delete all characters in the input field.
  • Page 31 Overview Icon Description Uppercase letters input mode of the on-screen keyboard Characters input mode of the on-screen keyboard Auto answer Missed calls Volume is 0 Do not disturb Do not disturb during a call Call mute Call encryption Call Hold Output volume is 0 during a call The content of the local camera Focus content...
  • Page 32 The standby time of VCM60 is less than one hour Dual screen mode Dual video sources (when a PC is connected to the PC port on the cable hub) A USB flash drive is inserted to the USB port of the VC110 all-in-one unit Local contact VPN is enabled...
  • Page 33 The VC110 is abnormal (e.g., network unavailable, Solid orange update failure). Flashing green Press the key on the remote control. The VC110 is powered off, or is not connect to the power adapter. Indicator LED on the video conferencing phone: LED Status Description The phone is initializing.
  • Page 34: Remote Control

    The VCM30 is unmuted when the VC110 is during a call. The VCM30 is not connected to the cable hub. The VCM30 is idle. There are two ways to customize the configurations of your VC110 video conferencing endpoint: Remote Control ...
  • Page 35 Overview You can use the remote control and display device to configure and use the VC110 video conferencing endpoint. For more information on the function of each key on the remote control, refer to VCR10 Remote Control on page 16.
  • Page 36: Documentations

    Click Login. After you log into the web user interface successfully, you can click Logout on the top right corner of the web interface to log out. The following table shows documentations available for the VC110 video conferencing endpoint. Name...
  • Page 37 Network Video Conferencing deployment for the System Network English/Chinese On the website VCS under various Deployment scenarios Solution Yealink VC110 All in one HD Video Functionality and Conferencing configuration of the On the website English/Chinese Endpoint Yealink VCS Administrator Guide...
  • Page 38 User Guide for Yealink VC110 Video Conferencing Endpoint...
  • Page 39: Setup Wizard

    Ensure that the purchased display device supports HDMI input. When connecting only one display device to the VC110 all-in-one unit, Display1 port is the only available port. If dual screen mode is required, you can connect another display device to the Display2 port.
  • Page 40 User Guide for Yealink VC110 Video Conferencing Endpoint Do the following: Locate the DVI port on the back of the VC110 all-in-one unit, and connect it to the DVI port of the cable hub with the supplied DVI cable. Locate the Display1 port of the VC110 all-in-one unit, and connect it to the HDMI port on the display device with the supplied HDMI cable (Make sure the display device is powered on).
  • Page 41 You can hang the cable hub on the wall. To use this method, you need to purchase the screws (specification: T4× 30) separately. You can choose to mount the VC110 all-in-one unit on your TV or a wall, depending on your actual needs.
  • Page 42 User Guide for Yealink VC110 Video Conferencing Endpoint Mounting the VC110 all-in-one unit on a TV When the thickness of your TV is between 35-120 mm, you can mount the VC110 all-in-one unit on your TV. Do the following: Lock the VC110 all-in-one unit to the L-bracket.
  • Page 43 Getting Started Lock the L-bracket to the wall with T4× 30 screws. Connect one end of the DVI cable to the VC110 all-in-one unit and put the other end of the DVI cable through the L-bracket. Lock the VC110 all-in-one unit to the L-bracket, and then connect the other end of the DVI cable to the cable hub.
  • Page 44 User Guide for Yealink VC110 Video Conferencing Endpoint Replace the battery cover. Never make wrong polarity connection when charging and discharging battery  packs. Avoid crushing, puncturing, or putting a high degree of pressure on any battery, as  this can cause an internal short-circuit, resulting in overheating.
  • Page 45 Yealink original power adapter (12V/2A) only. Power over Ethernet With the included or a regular Ethernet cable, the VC110 video conferencing endpoint can be powered from a PoE-compliant switch or hub. To connect the PoE: Locate the Internet port on the cable hub, and connect it to the port on the in-line power switch/hub with the Ethernet cable.
  • Page 46 User Guide for Yealink VC110 Video Conferencing Endpoint When you first start up or reset the endpoint, the display device will display the setup wizard. To configure the setup wizard via the remote control: Set the language displayed on the display device.
  • Page 47 (Next soft key) to continue or press (Previous soft key) to return to the previous screen. Edit the site name. The default site name is “Yealink VC110”. Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen.
  • Page 48 User Guide for Yealink VC110 Video Conferencing Endpoint Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen. The display device shows firewall port mapping information. Press (Next soft key) to continue or press (Previous soft key) to return to the previous screen.
  • Page 49 Editing Fields on page 40. For more information on how to configure language, time and date, refer to Customizing the VC110 Video Conferencing Endpoint on page 45. Note Wrong network settings may result in the inaccessibility of your endpoint. They may also have an impact on your network performance.
  • Page 50 User Guide for Yealink VC110 Video Conferencing Endpoint Idle screen of the display device If the endpoint starts up, the idle screen will be shown. The following figure shows an example of the idle LCD screen: Name Description The phone‟s time and date are displayed on the Time and Date left of the status bar.
  • Page 51 For more information on how to configure a static IP address, refer to Setup Wizard on page34. When the VC110 endpoint is registered with the SIP server, the account icon is . For more Yealink VC110 All-in-one HD information, refer to Video Conferencing Endpoint administrator Guide.
  • Page 52 User Guide for Yealink VC110 Video Conferencing Endpoint Name Description Time and Date Displays the time and date. You can use the remote control to enter the main menu screen, and view the items on the display device. Note The endpoint will automatically return to the idle screen after 60 seconds of inactivity.
  • Page 53 Getting Started If you want to You can on-screen keyboard. Press the navigation keys on the remote control to select desired letters. Press to change input method. Press Press to exit from the on-screen keyboard. Press (Keyboard soft key) to open the on-screen keyboard.
  • Page 54 User Guide for Yealink VC110 Video Conferencing Endpoint VCS Phone (status, device model, hardware version and serial number)  Wired Micpod (status, model, hardware, serial number)  To view the endpoint status via the remote control: Press (Menu soft key).
  • Page 55 Getting Started To view the endpoint status via the web user interface: Click Status. The endpoint status is displayed on the web user interface. To view the endpoint status via phone user interface: Press Press to select the desired list. Press or the Enter soft key to view the specific information.
  • Page 56 User Guide for Yealink VC110 Video Conferencing Endpoint...
  • Page 57: Customizing The Vc110 Video Conferencing Endpoint

    Customizing the VC110 Video Conferencing Endpoint You can customize your VC110 video conferencing endpoint by personally configuring certain settings, for example, site name, time & date and language. You can add contacts to the local directory manually or from the call history.
  • Page 58: Automatic Sleep Time

    User Guide for Yealink VC110 Video Conferencing Endpoint To configure the automatic sleep time via the remote control: Press (Menu soft key) to enter main menu. Press to select the Basic menu. Press to scroll to Automatic Sleep Time, and then press Select desired time from the pull-down list of Automatic Sleep Time.
  • Page 59 Customizing the VC110 Video Conferencing Endpoint To configure the backlight of the video conferencing phone via the web user interface: Click on Setting->General. Select the desired value from the pull-down list of Backlight Time. Click Confirm to accept the change.
  • Page 60: Site Name

    User Guide for Yealink VC110 Video Conferencing Endpoint Press to scroll to Site Name. Edit the site name. Press (Save soft key) to accept the change. Site name is configurable via the web user interface at the path Setting->General->Site Name.
  • Page 61 Customizing the VC110 Video Conferencing Endpoint Select the desired language from the pull-down list of Language. Press (Save soft key) to accept the change. Text displayed on the display device and LCD screen of video conferencing phone will change to the selected language.
  • Page 62 User Guide for Yealink VC110 Video Conferencing Endpoint The time and date are displayed on the LCD screen of the video conferencing phone and display device. You can configure the endpoint to obtain the time and date from the SNTP (Simple Network Time Protocol) server automatically. The SNTP allows the endpoint to synchronize time to a main server.
  • Page 63 Customizing the VC110 Video Conferencing Endpoint When Automatic is selected, the endpoint will use daylight saving time corresponding to the selected time zone. 10. Press (Save soft key) to accept the change. Please refer to Appendix A - Time Zones...
  • Page 64: Date&Time

    User Guide for Yealink VC110 Video Conferencing Endpoint 10. Select the desired second from the pull-down list of Second. 11. Press (Save soft key) to accept the change. Time and date is configurable via the web user interface at the path Setting->...
  • Page 65: Web Screen

    Customizing the VC110 Video Conferencing Endpoint Press to scroll to Key Tone, and then press to enable or disable this feature. Press (Save soft key) to accept the change. Key tone is configurable via the web user interface at the path Setting->General->Key Tone.
  • Page 66 User Guide for Yealink VC110 Video Conferencing Endpoint Press to scroll to Web Screen, and then press to enable or disable this feature. Press (Save soft key) to accept the change. To watch video images via the web user interface at the path Home.
  • Page 67 Customizing the VC110 Video Conferencing Endpoint The current ringer volume of the endpoint is displayed on the left of the display device. Press on the video conferencing phone to adjust the ringer volume. The LCD screen of the video conferencing phone displays the current ringer volume.
  • Page 68: Hiding Icons In A Call

    User Guide for Yealink VC110 Video Conferencing Endpoint The current receiver volume of the endpoint is displayed on the left of the display device. Press on the video conferencing phone to adjust the receiver volume. The LCD screen of the video conferencing phone displays the current receiver volume.
  • Page 69: Local Directory

    If you select Enabled, the endpoint displays corresponding icons during a call. Click Confirm to accept the change. You can add local contact information to the endpoint. VC110 endpoint can store up to 500 local contacts. You can manage the local directory via the remote control or web...
  • Page 70: Adding Contacts

    User Guide for Yealink VC110 Video Conferencing Endpoint This chapter provides operating instructions for the local directory. Topics include: Adding Contacts  Placing Calls to Contacts  Editing Contacts  Deleting Contacts  Searching for Contacts  Search Source List in Dialing ...
  • Page 71 Customizing the VC110 Video Conferencing Endpoint You can repeat the step 6 to add the third number to the contact, and enter the third number in the Number 3 field. Press (Save soft key) to save the local contact. Note If the contact already exists in the directory, the display device will prompt “Contact...
  • Page 72 User Guide for Yealink VC110 Video Conferencing Endpoint You can edit local contacts via the remote control or web user interface: To edit a contact via the remote control: Press (Call soft key). Press to select the Directory menu. Press to select the desired local contact.
  • Page 73 Customizing the VC110 Video Conferencing Endpoint Press to highlight the Delete This Contact, and then press The display device prompts “Delete this contact?”. Press to highlight OK. Press to delete the local contact. Deleting contacts is configurable via the web user interface at the path Directory->Local Directory.
  • Page 74: Search Source List In Dialing

    User Guide for Yealink VC110 Video Conferencing Endpoint The contacts whose names or phone numbers match the characters entered will appear on the display device. You can press to select the desired contact, and then call or edit the contact.
  • Page 75 Customizing the VC110 Video Conferencing Endpoint To adjust the display order of the enabled list, select the desired list, and click Click Confirm to accept the change. Note Search source list in dialing is only configurable via the web user interface.
  • Page 76 You can import or export the contact list to share contacts between different endpoints or between endpoint and application software (e.g., Outlook). The VC110 video conferencing endpoint only supports the XML and CSV format contact lists. You can only import or export the contact list via the web user interface.
  • Page 77 Customizing the VC110 Video Conferencing Endpoint Click Confirm. The web user interface is shown as below: (Optional.) Check the The first line as the title checkbox. It will prevent importing the title of the contact information which is located in the first line of the CSV file.
  • Page 78 Click Save. The contact list is saved to your local endpoint. The VC110 video conferencing endpoint maintains call history lists of All Calls, Missed Calls, Placed Calls and Received Calls. The endpoint supports up to 100 history lists. You can view the call history, place a call or delete an entry from the call history list.
  • Page 79 Customizing the VC110 Video Conferencing Endpoint To configure history record feature via the remote control: Press (Menu soft key) to enter main menu. Press to select the Call Features menu. Press to scroll to History record, and then press to enable or disable this feature.
  • Page 80 User Guide for Yealink VC110 Video Conferencing Endpoint If the call history is more than one page, you can press to turn pages. To view call history via the video conferencing phone: Press the History soft key. The LCD screen of video conferencing phone displays all call records.
  • Page 81 Customizing the VC110 Video Conferencing Endpoint press Press to select the desired call history. If the call history is more than one page, you can press to turn pages. Press To place a call from the call history list via the video conferencing phone: Press the History soft key.
  • Page 82 User Guide for Yealink VC110 Video Conferencing Endpoint If the call history is more than one page, you can press to turn pages. Press (Delete soft key) to delete the entry. To clear call history via the remote control: Press (Call soft key).
  • Page 83 Customizing the VC110 Video Conferencing Endpoint The display device prompts ”Delete all records?”. Press to select OK. Press to clear the call history. To add a contact from the call history list via the remote control: Press (Call soft key).
  • Page 84: Call History Management

    Call history management feature is configurable via the web user interface at the path Directory->History. The VC110 video conferencing endpoint supports SIP and H.323 call protocols. H.323 is commonly used to communicate to other video conferencing endpoints. SIP is commonly used to communicate with other VoIP devices. You can configure which protocol is to be used when the endpoint is making calls.
  • Page 85: Call Protocol

    By default, the endpoint automatically detects the available bandwidth and uses it to connect other endpoints. The VC110 supports connecting to other devices with different bandwidth. If a device with lower bandwidth joins a call, the video quality will stay the same or will not reduce a lot.
  • Page 86: Bandwidth Settings

    Press (Save soft key) to accept the change. Bandwidth is configurable via the web user interface at the path Setting->Call Features->Uplink Bandwidth/Downlink Bandwidth. You can configure video size mode for the VC110 video conferencing endpoint according to current network environment.
  • Page 87: Video Size Mode

    720P will send and receive 720p30 video forcibly. Yealink VC110 can adjust the video resolution automatically. When the video stream (For example: sharing content or recording) increases, the video resolution will decrease automatically. When the video stream decreases, the video resolution will increase automatically.
  • Page 88: Audio Settings

    By default, the endpoint automatically selects the audio output devices with the highest priority. The priority is: VCS Phone> HDMI>Line Output. If the audio output device with the highest priority is removed from the VC110, the VC110 will select the next highest priority device.
  • Page 89 Wired Micpod (VCM30)  Wireless Micpod (VCM60)  Built-in Micphone (built-in micphone of VC110)  Line Input (microphone connected to the Line In port on the VC110 all-in-one unit)  Line In + VCS Phone  Line In + Wired Micpod ...
  • Page 90 By default, the VC110 automatically selects the audio input devices with the highest priority. If you select “Line In + device” option, the VC110 will use microphone connected to the Line In port and the corresponding device to pick up audio at the same time.
  • Page 91: Audio Input Device

    Customizing the VC110 Video Conferencing Endpoint During a video training for main office and branch office, both offices need to hear the video sound, you can select this option. Press (Save soft key) to accept the change. Audio input device is configurable via the web user interface at the path Setting->Video &...
  • Page 92 User Guide for Yealink VC110 Video Conferencing Endpoint To configure Far-end Camera Control via the remote control: Press (Menu soft key) to enter main menu. Press to select the Video & Audio menu. Press to scroll to Far-end Camera Control, and then press...
  • Page 93: Using The Vc110 Video Conferencing Endpoint

    Using the VC110 Video Conferencing Endpoint The VC110 video conferencing endpoint can be used to place calls, answer calls, or conduct a conference cal. You can change layout, record videos or capture screenshots during a call. This chapter provides basic operating instructions for the VC110 video conferencing endpoint.
  • Page 94 User Guide for Yealink VC110 Video Conferencing Endpoint If the endpoint fails to call, you can troubleshoot the problems according to the following prompts: Prompts Description Remote endpoint rejects your SIP call.  Remote endpoint does not answer your SIP call.
  • Page 95 Using the VC110 Video Conferencing Endpoint To place a call using the remote control: Press (Call soft key), or any numeric key to enter the dialing screen. (Optional.) Select the desired bandwidth from the pull-down list of Bandwidth before calling.
  • Page 96 (Optional.) Select the desired bandwidth from the pull-down list of Auto. Click Video Call or Voice Call. The VC110 video conferencing endpoint can support up to 3-way calls (including the original caller). The endpoint supports one video call and one voice call. You can use the remote control, video conferencing phone or web user interface to place multiple calls.
  • Page 97 Using the VC110 Video Conferencing Endpoint Enter the number of the second party in the Enter Number field, and then click Video Call or Voice Call. When the second party answers the call, you have created a three-way conference. Note The endpoint supports one video call and one voice call, or two voice calls.
  • Page 98 User Guide for Yealink VC110 Video Conferencing Endpoint Parameters Description enabled only when the auto answer feature is enabled. Enables or disables the endpoint to answer a new incoming call automatically during an active call. The Auto Answer Multiway auto answer multiway feature is available only when the auto answer is enabled.
  • Page 99 Using the VC110 Video Conferencing Endpoint You can use DND to reject incoming calls automatically on the endpoint. Callers will receive a busy message. You can enable/disable DND for the endpoint via the remote control, video conferencing phone or web user interface. You can also enable DND for the endpoint to reject incoming call automatically during an active call.
  • Page 100 User Guide for Yealink VC110 Video Conferencing Endpoint DND during an active call You can use the DND mode to reject incoming calls automatically during an active call. You can enable/disable the DND mode for the endpoint via the remote control, video conferencing phone or web user interface.
  • Page 101 Using the VC110 Video Conferencing Endpoint During a two-way call, do one of the following to end the call. Press on the remote control. Press or the End Call soft key on the video conferencing phone. Click Hang Up All button on the web user interface.
  • Page 102 To mute a call: Do one of the following: Press on the remote control. If VCM60 works as the audio input device of the VC110 video conferencing endpoint. You can tap to mute the call. The mute indicator LED will illuminate solid red.
  • Page 103: Call Statistics

    Using the VC110 Video Conferencing Endpoint You can tap to mute the call. The mute indicator LED will illuminate solid red. is connected to the Audio In port of cable hub. video conferencing phone You can press to mute the call. The LED indicators on the video conferencing phone will illuminate solid red.
  • Page 104: Presentation

    We recommend using a dual display configuration for sharing contents. During a call, if a PC is connected to the VC110 main endpoint, the endpoint will start a presentation automatically. Both local and remote display devices will share contents.
  • Page 105 Using the VC110 Video Conferencing Endpoint To start/end a presentation during a call: Do one of the following: Press (Presentation soft key) on the remote control to start a presentation. Press (Presentation soft key) on the remote control again to end a presentation.
  • Page 106: Changing The Video Input Source

    User Guide for Yealink VC110 Video Conferencing Endpoint To start/end a presentation during a call by changing the video input source: Press The display device shows Camera, Camera and PC and PC input sources. If you select Camera and PC or PC, the display device will share content.
  • Page 107 Using the VC110 Video Conferencing Endpoint If one display device is connected to the VC110 all-in-one unit (single screen), the default screen layout during a call is: If there is one active call and local endpoint does not start a presentation, the ...
  • Page 108 The VC110 has two display ports. When connecting only one display device to the VC110 all-in-one unit, Display1 port is the only available port. To make it easier for users to view video images, users can connect two display devices to Display1 and Display2 ports respectively.
  • Page 109 Using the VC110 Video Conferencing Endpoint When the endpoint is idle and starts a presentation.  In the primary display device, the local video image is shown in full size. In the secondary display device, the presentation is shown in full size (no menu and status bar).
  • Page 110 User Guide for Yealink VC110 Video Conferencing Endpoint The secondary display device displays the selected content. The icon is displayed on the focus content. After reassigning the display content on the secondary display device, the presentation will automatically be displayed on the primary display device.
  • Page 111 Using the VC110 Video Conferencing Endpoint The display device shows the focus of the camera. Up to 10 presets can be assigned to the numeric key. Each camera preset stores the camera pan, tilt, and zoom settings. You can store the preset to a numeric key via the remote control or web user interface.
  • Page 112 When the PC is connected to the cable hub, the display device shows the presentation from the connected PC. If two display devices are connected to the VC110 all-in-one unit, the video image from the camera is shown on the primary display device, and the presentation from the PC is shown on the secondary display device.
  • Page 113: Video Recording

    The endpoint only supports USB flash drive in FAT32 format. After the USB flash drive is inserted to the USB port on the VC110 all-in-one unit, the display device will prompt "USB device available, press * to record or press # to screenshot".
  • Page 114 User Guide for Yealink VC110 Video Conferencing Endpoint Select the Enabled from the pull-down list of Recording. Click Confirm to accept the change. To record video when the endpoint is idle via the remote control: Press to start recording. The display device shows and the recording time.
  • Page 115 If you start recording during a call, both your display device and remote display devices will show the icon on your video image. To view recorded video via the remote control: Insert the USB flash drive with the recorded video to the VC110 all-in-one unit. Press (Menu soft key) to enter main menu. Press to select the Record menu.
  • Page 116 Make sure a USB flash drive has been inserted to the USB port on the VC110 all-in-one unit. You can configure auto recording feature via web user interface only.
  • Page 117 You can capture the screenshot from the camera via the remote control or web user interface. You need to insert a USB flash drive to the USB port on the VC110 all-in-one unit to store screenshots when you are using remote control. You can view, delete or scale the screenshots via the remote control.
  • Page 118: Screenshot

    User Guide for Yealink VC110 Video Conferencing Endpoint Before capturing screenshots, you need to know the following: When receiving or making a call, it is not allowed to capture screenshots.  When recording video, it is not allowed to capture screenshots.
  • Page 119 Using the VC110 Video Conferencing Endpoint The display device prompts ”Delete this screenshot?” Select OK, and then press to delete the screenshot. Screenshot is configurable via the web user interface at the path Setting->Video & Audio->Screenshot. Capture the screenshot via the web user interface at the path Home->Screenshot.
  • Page 120 User Guide for Yealink VC110 Video Conferencing Endpoint...
  • Page 121: Using The Vcm60 Video Conferencing Wireless Microphone

    Using the VCM60 Video Conferencing Wireless Microphone This chapter provides basic operating instructions for the VCM60 video conferencing wireless microphone. Topics include: Placing the VCM60  Turning On or Off the VCM60  Connecting VCM60 to the Video Conferencing Endpoint ...
  • Page 122 VCM60 is not in use for a long period of time. To ensure good voice quality, VCM60 video conferencing wireless microphone can be connected to the VC110 video conferencing endpoint to act as the audio input device. To connect the VCM60 to the VC110 video conferencing endpoint, do the following: Connect the dongle to one of the USB ports on the VC110 all-in-one unit.
  • Page 123 VCM60. For more information, refer to Charging the VCM60 on page 115. To remove the VCM60 from the VC110 video conferencing endpoint, do the following: Remove the dongle from the VC110 all-in-one unit. The display device prompts “Dongle remove!”. And the icon disappears from...
  • Page 124 The mute indicator LED illuminates solid green. And the mute icon disappears from the local video image. When the dongle is connected to the USB port of the VC110 all-in-one unit, you can view VCM60 status via remote control or web user interface.
  • Page 125 Using the VCM60 Video Conferencing Wireless Microphone Available information of VCM60 includes: Dongle Status  Dongle Version  Micpod Status  Micpod Version  Mic Model  MICPOD IPEI  Battery Percent  Idle Time (estimated standby time)  Work Time(estimated working time) ...
  • Page 126 User Guide for Yealink VC110 Video Conferencing Endpoint The device is broken, new VCM60 or new dongle need to be repaired.  VCM60 and dongle need to be paired during the production.  You can only register and unregister the VCM60 via the web user interface. The web user interface will display the model and product ID of the dongle and video conferencing wireless microphone.
  • Page 127 Using the VCM60 Video Conferencing Wireless Microphone The web user interface starts 120-second countdown for pairing the dongle and video conferencing wireless microphone. Tap and hold the mute button on the VCM60 video conferencing wireless microphone for 5 seconds until the mute indicator LED flashes orange. The VCM60 video conferencing wireless microphone and the dongle will be paired automatically.
  • Page 128 User Guide for Yealink VC110 Video Conferencing Endpoint To charge the VCM60, connect it to a power adapter or a computer using the supplied USB cable. The VPM60 can work normally during charging. If you charge the VCM60 when it is working, the display device prompts “The battery is charging!”, and the...
  • Page 129 Using the VCM60 Video Conferencing Wireless Microphone For reference, the Frequency/Channels of VCM60 used in each Region are tabulated below: RF Carrier Index (DECT tester Numbering) Freq (MHz) Taiwan Korea Brazil Japan 1881.792 1883.520 1885.248 1886.976 1888.704 1890.432 1892.160 1893.888 4(F1) 1895.616 3(F2)
  • Page 130 User Guide for Yealink VC110 Video Conferencing Endpoint RF Carrier Index (DECT tester Numbering) Freq (MHz) Taiwan Korea Brazil Japan 1924.992 1926.720 1928.448 1787.616 1789.344 1791.072...
  • Page 131: Using The Vcm30 Video Conferencing Microphone Array

    Using the VCM30 Video Conferencing Microphone Array This chapter provides basic operating instructions for the VCM30 video conferencing microphone array. Topics include: Placing the VCM30  Muting or Unmuting the VCM30  Viewing VCM30 Information  If you require additional information or assistance with your new phone, contact your system administrator.
  • Page 132 User Guide for Yealink VC110 Video Conferencing Endpoint To mute the VCM30 during a call: to mute the call. The mute indicator LED illuminates solid red. And the mute icon appears on the local video image. To un-mute the VCM30 during a call: again to un-mute the call.
  • Page 133 Using the VCM30 Video Conferencing Microphone Array VCM30 information can be viewed via the web user interface at the path Status->Wired Micpod.
  • Page 134 User Guide for Yealink VC110 Video Conferencing Endpoint...
  • Page 135: Using Vcp41 With The Pc Or Mobile Device

    You connect a PC or mobile device to your VCP41 video conferencing phone, so that the VCP41 can work as the audio input/output device of your PC or mobile device. You can connect a PC or mobile device to the VCP41 when your VC110 video conferencing endpoint, is placing a call or during a call.
  • Page 136 User Guide for Yealink VC110 Video Conferencing Endpoint When your PC or mobile device is during a call, you can adjust the output volume of the PC/mobile device via your VCP41. To adjust the volume of the PC or mobile device:...
  • Page 137: Troubleshooting

    Troubleshooting This chapter provides general troubleshooting information to help you solve problems you might encounter when using your VC110 endpoint. If you require additional information or assistance with your new phone, contact your system administrator. Ensure the endpoint has not been physically damaged when experiencing a problem.
  • Page 138 Press (Back soft key) to return to Diagnose menu. If the test is successful, the VC110 endpoint lists the hops between the endpoint and the IP address you entered. You can check whether congestion happens via the time cost between hops.
  • Page 139 Troubleshooting Not Disturb (DND) on page 87. Why doesn‟t the display device display the time and date correctly? Check whether you have configured the endpoint to obtain the time and date from the SNTP server automatically. If the endpoint fails to connect to the SNTP server, contact your system administrator for more information.
  • Page 140 User Guide for Yealink VC110 Video Conferencing Endpoint If the near site is forced to use encryption, ensure that the far site enables  encryption too. Ensure that the far site supports the same call protocol as the near site.
  • Page 141 54. Ensure that the microphone of the remote endpoint is not muted.  Why can‟t I view the menu? Check whether the Display1 port of VC110 all-in-one unit is connected to the HDMI  port on the display device.
  • Page 142 Adjust the priority order for your audio codec if you have chosen a low-bandwidth  audio codec to be first. For best results, ensure that the caller is using a Yealink video conferencing  endpoint. Audio quality from your VC110 video conferencing endpoint will vary when calling a non-Yealink endpoint.
  • Page 143 Troubleshooting The display device prompts “Reboot the endpoint? ” Select OK, and then press You can reboot the endpoint via the web user interface at the path Setting->Upgrade->Reboot. How to export PCAP trace? We may need you to provide a PCAP trace to help analyze your problem. Exporting PCAP trace is only configurable via the web user interface.
  • Page 144 User Guide for Yealink VC110 Video Conferencing Endpoint Click Start to begin capturing signal traffic. Recreate the error to be documented in the trace. Click Stop to stop the capture. Click Export to open the file download window, and then save the file to your local endpoint.
  • Page 145 Troubleshooting The default endpoint log level is 6. Click Confirm to accept the change. The web user interface prompts “Operating…Please wait…”. Export the endpoint log referring to the following steps. Recreate the error to be documented in the trace. Click Export to save the file to your local endpoint. How to export/import the endpoint configurations? We may need you to provide your endpoint configurations to help analyze problems.
  • Page 146 User Guide for Yealink VC110 Video Conferencing Endpoint Click Export. Click Confirm to export the configurations. To import the endpoint configurations via the web user interface: Click on Setting->Configuration. Click Browse to locate a configuration file from your local endpoint.
  • Page 147 Troubleshooting How to upgrade firmware? To upgrade firmware via the web user interface: Click on Setting->Upgrade. Click Browse to locate the firmware from your local endpoint. Click Upgrade to upgrade the firmware. The browser pops up the dialog box “Firmware of the video conference endpoint will be updated.
  • Page 148 User Guide for Yealink VC110 Video Conferencing Endpoint Press to scroll to the Advanced menu. Enter admin password (default password: 0000) in the Admin Password field. Press or Press (Enter soft key). Press to scroll to Reboot & Reset, and then press...
  • Page 149: Regulatory Notices

    Without prior written consent, no organization or individual is permitted to  make any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
  • Page 150 User Guide for Yealink VC110 Video Conferencing Endpoint Please refer to the relevant laws and statutes while using the device. The  legal rights of others should be respected as well. Environmental Requirements Place the device in a well-ventilated place. Do not expose the device under ...
  • Page 151 Regulatory Notices Cleaning Requirements Before cleaning the device, stop using it and disconnect it from the power  supply. Use a piece of soft, dry and anti-static cloth to clean the device.  Keep the power plug clean and dry. Using a dirty or wet power plug may ...
  • Page 152: Restriction Of Hazardous Substances

    User Guide for Yealink VC110 Video Conferencing Endpoint Restriction of Hazardous Substances (RoHS) is a Chinese government regulation which aims to restrict certain dangerous substances commonly used in electronic and electronic equipment. The following table lists the names and content of the toxic and hazardous substances...
  • Page 153: Appendix A - Time Zones

    Appendix A - Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii-Aleutian −10:00 United States-Alaska-Aleutian −09:30 French Polynesia −09:00 United States-Alaska Time −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific Time −07:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00 United States-Mountain Time −07:00...
  • Page 154 User Guide for Yealink VC110 Video Conferencing Endpoint Time Zone Time Zone Name Denmark-Faroe Islands(Torshavn) Ireland(Dublin) Portugal(Lisboa, Porto, Funchal) Spain-Canary Islands(Las Palmas) United Kingdom(London) Morocco +01:00 Albania(Tirane) +01:00 Austria(Vienna) +01:00 Belgium(Brussels) +01:00 Caicos +01:00 Chad +01:00 Spain(Madrid) +01:00 Croatia(Zagreb) +01:00...
  • Page 155 Appendix A - Time Zones Time Zone Time Zone Name +04:00 Armenia(Yerevan) +04:00 Azerbaijan(Baku) +04:00 Georgia(Tbilisi) +04:00 Kazakhstan(Aktau) +04:00 Russia(Samara) +04:30 Afghanistan(Kabul) +05:00 Kazakhstan(Aqtobe) +05:00 Kyrgyzstan(Bishkek) +05:00 Pakistan(Islamabad) +05:00 Russia(Chelyabinsk) +05:30 India(Calcutta) +05:45 Nepal(Katmandu) +06:00 Kazakhstan(Astana, Almaty) +06:00 Russia(Novosibirsk, Omsk) +06:30 Myanmar(Naypyitaw) +07:00...
  • Page 156 User Guide for Yealink VC110 Video Conferencing Endpoint...
  • Page 157 Changing Video Layout Charging the VCM60 Hiding Icons in a Call Connecting VCM60 to the Video Conferencing Endpoint Controlling the Camera Customizing VC110 Video Conferencing Icon Instructions Endpoint Idle Screen Display Importing/Exporting Contact lists In This Guide Date & Time...
  • Page 158: Video & Audio Issues

    User Guide for Yealink VC110 Video Conferencing Endpoint Safety Instructions Key Tone Screenshot Searching for Contacts Search Source List in Dialing Language Service Agreements LED Instructions Setup Wizard Limitation of Liability Site Name Local Directory Standby Mode Muting or Unmuting the VCM30...
  • Page 159: Index

    Index Viewing Call History Viewing VCM30 Information Viewing VCM60 Information Volume Settings Web Screen Web User Interface WEEE Warning...

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