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10
Position the back cover over the phone and gently press the top two
clasps (a), located at the top corners. Then press the two clasps (b)
halfway down either side of the phone.
11
Slide out the keyboard (see
two clasps (c) at the bottom corners.
162
Chapter 11 : Troubleshooting
Slide out the
keyboard), and then press the
12
Press and hold the
power
phone until you see a logo on the screen (approximately five seconds).
Please be patient while your phone starts up.
If your phone does not turn on after you insert the battery and press and hold
TIP
power, you need to connect your phone to the AC charger to charge it (see
Charge the
battery).
I can't get my screen to turn on after removing and replacing
the battery
Removing the battery turns off your phone completely, so you can't just slide
out the keyboard or press
power
and hold
power
until you see a logo on the screen (approximately five
seconds). Please be patient while your phone starts up.
TIP
If your phone does not turn on after you press and hold power, you need to
connect your phone to the AC charger to charge it (see
I can't get the back cover off
1
If the
USB cable
is attached to the phone, disconnect the USB cable.
2
If a wired headset is attached to the phone, disconnect the headset.
3
Turn the phone completely off (see
wireless services)
on/off).
button on the upper-right corner of your
to turn on the screen. Instead, press
Charge the
battery).
Turn everything (the screen and
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