Polycom SoundPoint IP 430 Quick Reference Card
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Polycom SoundPoint IP 430 Quick Reference Card

Polycom SoundPoint IP 430 Quick Reference Card

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Download this manual See also: Administrator's Manual, User Manual
Network Phone - Polycom 430 Phone
Quick Reference Card

Dialing Plan

Fill in these important
numbers for your dialing
plan.
Overhead
#4=4000
Making Calls
When making calls outside your
dealership, dial "9" and then the
10- digit number. You do not
need to press "1" for long
distance calls.
Answering Calls
There are several different ways
of answering calls on your phone.
Ending Calls
There are several ways to end a
call on your phone.
Placing Calls on
Hold
Call Park
Your dealership's operator
generally parks calls to a
dedicated range of extensions
(6001 – 6005), while all other
employees park calls to their own
extension.
© 2015 CDK Global, LLC. All rights reserved. The CDK logo is a trademark of CDK Global, LLC. 66935-01, published February 3, 2016.
Number
Sales
Service
Zone=
Zone=
Zone=
5#-
6#-
7#-
1. Pick up the handset, press the Speakerphone button, press the line button, or press the Headset
button.
2. Dial the number according to your dial plan.
3. If authorization codes are configured on your system and you are making a long distance call, you
will hear a voice prompt. Enter your account code to place the call.
Note. If you hear a re-order tone, enter your authorization code. If the call still does not go through,
contact your administrator for assistance.
Pick up the handset; or
Press the Speakerphone button; or
Press the Headset button (if headset is connected and being used); or
Press the Answer softkey; or
Press the Line button.
Multiple Inbound Calls
1. Use the arrow keys to select the call to answer.
2. Press the Answer softkey. The first call is automatically placed on hold and the second call is
answered.
Perform any one of the following options to end a call:
Replace the handset in its cradle.
Press the EndCall softkey.
Press the Speakerphone button (if on speakerphone).
Press the Headset button (if using the headset).
1. While on a call, press the Hold button or Hold softkey.
2. To resume the call, press the Hold button or Resume softkey.
Park a Call
While on a call, press the Park softkey. The system parks the call on the next available park
extension and announces to you which extension the call is parked at. Parked calls revert back to
you if no one picks up the call within 45 seconds.
Retrieve a Parked Call
1. Press the Retri softkey.
2. Enter the extension where the call is parked and then press the Enter softkey.
My Direct Dial or Extension
Operator / Attendant
Off-site Voice Mail Number
Parts
Office
Zone=
8#-
Description
Department Name
Department Group Extension
Zone Overhead Paging (Multi-zone)
Over-phone Zone Paging
*459321*

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Summary of Contents for Polycom SoundPoint IP 430

  • Page 1: Dialing Plan

    Network Phone - Polycom 430 Phone Quick Reference Card Number Description Dialing Plan My Direct Dial or Extension Fill in these important Operator / Attendant numbers for your dialing plan. Off-site Voice Mail Number Overhead Sales Service Parts Office Department Name...

  • Page 2: Forwarding All Calls

    Network Phone - Polycom 430 Phone ntroductory heading if needed Turning on Call Forwarding Forwarding All Calls 1. Press the More softkey and then the Forwa softkey. Note: You cannot set up a 2. If your phone has multiple lines, select the line and press the Select softkey.

  • Page 3: Transferring Calls

    Network Phone - Polycom 430 Phone ntroductory heading if needed Blind Transfer (when set as default) – Preferred Transferring Calls 1. While on a call, press the Trnsfr sofkey (you may need to press More first). You can transfer incoming calls 2.

  • Page 4: Using Speed Dials

    Network Phone - Polycom 430 Phone ntroductory heading if needed Adding Speed Dials Using Speed Dials When adding a new entry in your Contact Directory, be sure to specify a valid number in the Speed Dial You can assign speed dials to Index field for it to be associated with an available line button (e.g., if you have two line buttons available,...

  • Page 5: Accessing Voicemail

    Network Phone - Polycom 430 Phone ntroductory heading if needed Setting Up Your Voice Mailbox Accessing Voice Mail When you access your voice mailbox for the first time, be sure to change or set up the The first time you access your voice mailbox, the...
  • Page 6 Network Phone - Polycom 430 Phone ntroductory heading if needed Voice Mail Prompts...

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