Polycom SoundPoint IP 430 SIP User Manual
Sip 1.6
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Summary of Contents for Polycom SoundPoint IP 430 SIP
- Page 1 User Guide SoundPoint IP 430 SIP 1.6 ® VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 600030...
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Page 2: Table Of Contents
Contents Introduction ... 1 Parts List ... 1 Installing SoundPoint Connecting Network and Power Source ... 2 Connecting the Handset and Optional Headset... 3 Attaching the Base ... 3 Features ... 5 Key Descriptions ... 6 Using SoundPoint Placing a Call ... 7 Answering a Call ... - Page 3 Modifications... 24 Installation Instructions ... 24 Plug Acts as Disconnect Device ... 24 Industry Canada (IC) ... 24 CE & VCCI Mark... 24 Polycom Limited Warranty and Limitation Liability ... 24 Exclusions ... 25 Warranty Exclusive... 25 Service Agreements... 25 Limitations of Liability ...
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Page 4: Introduction
Parts List The following items are included in your SoundPoint IP 430 SIP package. Check ® this list before installation to ensure that Polycom SoundPoint ® Handset & Handset Cord Network Cable VoIPon www.voipon.co.uk Be sure to verify with your system ad- ®... -
Page 5: Installing Soundpoint
IP 430 SIP ® The SoundPoint includes regulatory compliance informa- tion that your system administrator should review and can also be found at www. polycom.com. Network Port IEEE 802.3af compliant Power over Ethernet Hub/Switch (Terminal or Midspan) sales@voipon.co.uk Tel: +44 (0)1245 808195 IP 430 SIP User Guide ®... -
Page 6: Connecting The Handset And Optional Headset
2. Connect the headset (optional accessory) to the headset jack on the back of the phone. For information on headsets, please visit www.polycom.com and choose the Support link. Attaching the Base The base unit can be attached to the SoundPoint Deskmount Method 1. -
Page 7: Wallmount Method
Wallmount Method 1. Place all cords in the recessed area above the modular jacks as shown in previous example. 2. On the back of the phone, remove the key located behind the hook- switch. (See below.) 3. Reposition it so that the end tab (at 45º... -
Page 8: Features
Features Soft Keys The screen will display labels for these keys, to identify their context- sensitive functions. Speakerphone Microphone Mute Dial Pad These 12 keys provide the 10 digits, alphabetic, and special characters available in context sensitive applications. Volume Adjustment Keys Use these to adjust the volume of the handset, headset, speaker, and ringer. -
Page 9: Key Descriptions
Key Descriptions Feature Key Directories Menu Directories Directories Services Messages Services Call Lists Services Do Not Disturb Call Lists Conference Call Lists Conference Transfer Hold Hold Conference Transfer Redial Redial Transfer Redial PQRS WXYZ Menu PQRS WXYZ Messages OPER OPER Do Not Disturb Dial Pad Hold... -
Page 10: Using Soundpoint Ip 430 Sip
Dial soft key, or press the In all cases, the active call will appear on the display showing call duration and destination. †Examples: 10.3.0.42 joe@205.173.1.24 Directories sip: jane@polycom.com Services Conference Transfer PQRS Redial PQRS VoIPon www.voipon.co.uk... -
Page 11: Answering A Call
Answering a Call Using the Handset: ick up the handset. Using Hands-Free Speakerphone Mode: Press , or with the handset on hook press the line key with the active indicator, or the Answr soft key . Using the Headset: Conference Directories Press to answer the call through an... -
Page 12: General Key Use
Directories Directories Services Services General Key Use Conference Conference To navigate through menus and to enter Transfer Transfer data, these are useful tips: Redial Redial 1. Use Hold lists. In some lists the Hold keys can be used as “Page Up” and “Page Down”. -
Page 13: Transferring A Call
Transferring a Call 1. During a call, press the Trnsfr soft key (the active call is placed on hold). 2. Dial the number to which you want to transfer the call. Use the arrow keys to access speed dial numbers, missed, placed, and received call lists. -
Page 14: Call Forwarding
Call Forwarding Calls may be Forwarded (Diverted) to another extension as follows: 1. Press the Fwd soft key from the phone’s idle display or press and select Features and Menu Forward at any time. 2. (Optional) If multiple lines are in Messages use, select which line to forward. -
Page 15: Time And Date
Conference Conference Time and Date Forward Time and Date is clearly displayed on the Transfer SoundPoint IP 430 SIP phone. If the ® phone cannot obtain a time and date from Call Lists the server, the display will flash. Contact your system administrator if either time or Speed Dial date is incorrect. -
Page 16: Ring Type
Ring Type Many ring types are available including a “Silent Ring”. Users can select different rings to distinguish between lines or to have a different ring from their neighbor’s phone. To change the incoming ring: Directories Conference 1. Press Menu lowed by Basic, Ring Type. -
Page 17: Speed Dial
To add or edit a contact: 1. Press Menu Contact Directory. Messages 2. Press More and then Add to enter another contact into the phone’s da- Do Not Disturb tabase or highlight an existing entry Directories Conference then press Edit. 3. -
Page 18: Multiple Lines
Idle display could now be as shown: To dial a number assigned to a Line Key, simply press the line key directly opposite the number on the display. To quickly view a complete list of assigned speed dial entries, press display. -
Page 19: Multiple Call Appearances
Multiple Call Appearances Each line on the phone can be configured to have one or more call appearances. More than one call appearance is useful if there is an active call and an incoming call arrives on the same line. In the example shown, extension 2020 is in an outbound call with 2024. -
Page 20: Shared Lines
Shared Lines The phone supports shared lines shared line is indicated by a different line icon. In the diagram, the first line is private and the second line is shared. If two phones share a line, an incoming call to that number will cause both phones to ring. -
Page 21: Distinctive Ringing / Call Treatment
Distinctive Ringing / Call Treatment Users can set distinctive incoming ringing tones for contacts in their local directory. This allows identifica- tion of a contact by a specific ring tone. To set a distinctive ring for a local contact: 1. Press Menu Conference Directories... -
Page 22: Phone Reboot
Phone Reboot Periodically, the phone may require a user reboot. Reasons for this include accepting a new configuration or new software. There are two ways to reboot the phone: ► Simultaneously press and hold the Messages, Hold, and Volume keys (see illustration) for more than 3 seconds or until a beep is heard. -
Page 23: Presence / Status / Buddy Lists
To send a text message: 1. Press 2. Select Instant Messages. 3. (Optional) If multiple lines are in use, first select from which line to send a message. 4. Press the New soft key. 5. Enter the desired extension or SIP URL. - Page 24 To view and change Presence settings: 1. Press Menu and Presence. 2. Choose My Status to change your Messages own status (online, busy, etc.). This affects information sent to watch- Do Not Disturb ing phones. Presence information will also be sent to watching phones when the user goes off-hook or Hold Hold...
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Page 25: Troubleshooting
Troubleshooting No Dial-Tone Verify power is correctly applied to the SoundPoint IP 430 SIP phone: ® • Check that the display is illuminated. • Make sure the LAN cable is inserted properly at the rear of the phone (try unplugging and re-inserting the cable). -
Page 26: Safety And Compliance
No Response from Feature Key Presses Verify phone is in active state: • Make a call to the phone to check for inbound call display and ring- ing as normal. If successful, try to press feature keys within the call to access Directory or Buddy Status for example. -
Page 27: Modifications
(“Customer”) that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from Polycom or its autho- rized reseller. VoIPon www.voipon.co.uk by Polycom, Inc. -
Page 28: Exclusions
CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHER- Service Agreements Please contact your Polycom Authorized Reseller for information about service agree- ments applicable to your product. VoIPon www.voipon.co.uk for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. -
Page 29: Limitations Of Liability
Polycom, Inc. Do not remove (or allow anybody else to remove) any product identification, copy- right or other notices. Polycom, the Polycom logo design, and SoundPoint are trademarks of Polycom, Inc. in the U.S. and various other coun- tries. 2000 Thai Open Source Software Center Ltd. - Page 30 Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documenta- tion files (the “Software”), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, subli- cense, and/or sell copies of the Software, and to permit persons to whom the Soft- ware is furnished to do so, subject to the...
- Page 31 Milpitas, CA 95035 ©2005 Polycom, Inc. All Rights Reserved. Polycom®, SoundPoint®, and the Polycom logo design are registered trademarks of Polycom, Inc. in the U.S. and various countries. All other trademarks are the property of their respective companies. 1725-12349-001 Rev. A VoIPon www.voipon.co.uk...
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