Polycom IP 430 User Manual
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Polycom IP 430 User Manual

Polycom IP 430 User Manual

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Polycom IP 430 User Guide
Polycom IP 430 User Guide

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Summary of Contents for Polycom IP 430

  • Page 1 Polycom IP 430 User Guide Polycom IP 430 User Guide...

  • Page 2: Table Of Contents

    Polycom IP 430 User Guide Table of Contents Table of Contents ........................2 Introduction..........................3 The Polycom IP430 IP Phone ............................... 3 Web Portal ..........................3 Telephony Toolbar........................4 Document Format........................4 Feature Functionality ........................4 Feature Functionality ........................5 Account Codes - Verified ............................... 5 Account Codes - Unverified..............................5 Ad-Hoc Conference Calling ..............................

  • Page 3: Introduction

    Polycom IP 430 User Guide Introduction The purpose of this document is to inform Zayo Managed Services users on how use the Polycom IP430 Phone with their Hosted PBX Service. Each feature available with the Professional Seat will be described along with instructions on how to use the feature.

  • Page 4: Telephony Toolbar

    Polycom IP 430 User Guide Telephony Toolbar The Telephony Toolbar is a software application for Microsoft Outlook, Microsoft Internet Explorer, or Mozilla Firefox and can be used to configure calling features such as do-not-disturb and call forward, and can also be used for a wide variety of click to call features.

  • Page 5: Feature Functionality

    Polycom IP 430 User Guide Feature Functionality Account Codes - Verified Requires a user to enter a unique number that identifies to which account an outbound call should be assigned. Using the Feature GO OFF HOOK. 2. Dial the of the party you wish to call.

  • Page 6: Call Forward Always

    Polycom IP 430 User Guide Extended Functionality A user may use the CONFERENCE Feature Key instead of the soft key. Splitting a Conference Call 1. To split the existing conference call, press the soft key. This places both calls on hold on SPLIT separate lines.

  • Page 7: Call Forward Busy

    Polycom IP 430 User Guide Call Forward Busy Enable a user to redirect calls to another destination when the user’s line is busy. Normally, a call would be directed to a user’s voicemail. Using the Feature Activate: GO OFF HOOK 2.

  • Page 8: Call Pickup

    Polycom IP 430 User Guide 2. Press *88. 3. Follow the instructions. Call Pickup This feature enables a user to pickup a call that is coming in on another user’s line. The other user’s line must be in the same ‘pickup group’ with the user activating the feature. Pickup groups are pre-configured by the System Administrator.

  • Page 9: Call Transfer - To Voicemail

    Polycom IP 430 User Guide Using the Feature 1. During the call, press the TRNSFER soft key. This will place the caller on hold and provide dial tone. 2. Enter the transfer with the KEYPAD. NUMBER 3. Press the SEND soft key.

  • Page 10: Caller Id Blocking Per Call

    Polycom IP 430 User Guide Using the Feature GO OFF HOOK. 2. Press *70. You will hear a stutter dial tone then a normal dial tone. 3. Dial the NUMBER of the party you wish to call. Caller ID Blocking Per Call Allow users to block their caller ID on a call-by-call basis.

  • Page 11: Hold

    Polycom IP 430 User Guide Using the Feature † Activate: Using the Phone’s Keys 1. Press the MENU button. 2. Using the keys, select and then select DISPLAY CONTROL Features Do Not Disturb. † If the phone number is shared on another phone, enabling Do Not Disturb on the phone will simply turn on silent ring and does not make it busy.

  • Page 12: Push-To-Talk

    Polycom IP 430 User Guide Using the Feature 1. Press the REDIAL Feature Key. Extended Functionality GO OFF HOOK 2. Press *66. Push-to-Talk Provides intercom-like functionality. This feature allows a user to dial another station where the system will request the destination station to automatically answer.

  • Page 13: Voicemail

    Polycom IP 430 User Guide Using the Feature Configure 1. GO OFF HOOK. 2. Press *74. You will hear a stuttered dial tone then a normal dial tone. 3. Using the Enter the Speed Dial 8 Code plus the you want to associate with it...

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