Panasonic KX-TES824 Features Manual page 119

arrives on a DISA line and the caller hears the specified DISA OGM. When the destination
does not answer the DISA call, the call is redirected to the common message area via
Intercept Routing. The caller hears the specified common BV OGM and leaves a voice
message in the common message area.
• An extension user can set incoming calls to be forwarded to his or her personal message area,
when he or she cannot answer them. If an incoming call, direct to the user's extension, or a call
using the DISA AA service (
user's personal message area, the caller will hear a personal BV OGM and can leave a voice
message.
• Direct Message feature
An extension user can leave a voice message directly in the personal message area of another
extension, even if the extension has not been set to forward incoming calls to its personal message
area, or even if no personal BV OGM has been recorded. When a caller leaves a voice message
using this feature, the voice message is automatically linked to the caller information (including the
extension number and name [if stored]) in the Incoming Call Log.
• An extension user can play and/or erase voice messages from the user's extension. In addition, a
user or the operator/manager can remotely play and/or erase voice messages through an outside
(CO) line. The relevant voice message area is accessed by entering a preprogrammed voice
message access code (
common BV OGM or DISA OGM.
Note
If the Voice Mail Integration feature has been set, the BV feature will not function.
Conditions
• Hardware Requirement: An optional voice message card.
• The BV feature does not use OGMs for DISA/Uniform Call Distribution (UCD) on either the preinstalled
DISA/UCD OGM card or the optional message expansion card for DISA/UCD OGMs (if present) (
1.15.5 Outgoing Message (OGM) for DISA/UCD).
• When an extension that belongs to BV resource 1 or BV resource 2 is reassigned to the other resource,
the voice messages that were recorded prior to reassignment are erased, but the personal/common BV
OGMs are not erased.
• Each resource can only be accessed by one extension at a time. When the resource an extension is
assigned to is being used by another extension, the extension cannot use that resource, even if the
other resource is available.
• The PBX can record a maximum of 125 voice messages per resource. The maximum recording time
of each voice message (
Total Recording Time [807]) are programmable. The maximum recording time of each personal/
common BV OGM (
• System programming determines the extension users that can use this feature (
[622]).
• If a voice message channel (resource) is in use when an outside caller tries to leave a voice message,
he or she will hear a ringback tone. The caller will hear a personal/common BV OGM as soon as a
channel becomes available. Up to 8 outside (CO) line calls can be placed in a queue as they arrive.
• If a user performs System Data Clear by selecting "All para" through system programming (
Data Clear [999]), all voice messages except for personal/common BV OGMs are erased. To erase all
voice messages and personal/common BV OGMs at once, initialise the voice message card through
system programming (
• Even if no flexible CO button is assigned as a Caller ID Indication—Personal button or a Caller ID
Indication—Common button, a caller can leave a voice message in that personal/common message
area and the Caller ID information, including associated voice messages will be logged.
CO Line Mode—Day/Night/Lunch [414-416]), is forwarded to the
BV Access Code through CO Line [625]) while hearing a personal/
BV Recording Time [214]) and the total recording time of the PBX (
Common/Personal BV OGM Recording Time [215]) is also programmable.
BV Card Initialisation [808]).
1.15 Optional Device Features
BV for Extension
System
Feature Guide
BV
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