Panasonic KX-TG2421NZ Operating Instructions Manual

2.4 ghz digital cordless phone
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Operating Instructions

2.4 GHz Digital Cordless Phone
KX-TG2421NZ
Model No.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your service provider.
Charge the battery for 6 hours before initial use.
Please read these Operating Instructions before using the unit and save
for future reference.

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Summary of Contents for Panasonic KX-TG2421NZ

  • Page 1: Operating Instructions

    Operating Instructions 2.4 GHz Digital Cordless Phone KX-TG2421NZ Model No. This unit is compatible with Caller ID. To use this feature, you must subscribe to the appropriate service offered by your service provider. Charge the battery for 6 hours before initial use.
  • Page 2: Table Of Contents

    Table of Contents Introduction Accessory information ....4 Important safety instructions ..5 For best performance ....7 Preparation Connections .
  • Page 3 Introduction Thank you for purchasing a Panasonic cordless telephone. We recommend keeping a record of the following information for future reference. Serial No. Date of purchase (found on the bottom of the unit) Name and address of dealer Attach your purchase receipt here.
  • Page 4: Accessory Information

    Introduction Accessory information Included accessories Accessory items AC adaptor for base unit Telephone line cord Battery Handset cover Belt clip Additional/replacement accessories Accessory items Rechargeable nickel metal hydride (Ni-MH) battery Headset Order number HHR-P105 KX-TCA88AL Quantity...
  • Page 5: Important Safety Instructions

    Important safety instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3.
  • Page 6 Introduction L Do not touch the plug with wet hands. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. Battery To reduce the risk of fire or injury to persons, read and follow these instructions.
  • Page 7: For Best Performance

    part of the system or to any peripherals may void the EMC compliance of the system or the peripherals. L The unit’s answering system only responds to Distinctive Alert cadence(s) DA1 and DA3. L Not all telephones will respond to incoming ringing when connected to the extension socket.
  • Page 8 Introduction following places: Near obstacles such as hills, tunnels, undergrounds, near metal objects such as wire fences, etc. L Operating near 2.4 GHz electrical appliances may cause interference. Move away from the electrical appliances. Routine care L Wipe the outer surface of the unit with a soft cloth.
  • Page 9: Preparation

    Fasten the AC adaptor cord. Hooks Note: L Use only the included Panasonic AC adaptor PQLV19AL. L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) L The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet.
  • Page 10: Battery Installation

    Preparation If you subscribe to an ADSL service L Please attach a noise filter (contact your ADSL provider) to the telephone line between the base unit and the telephone line jack in the event of the following: – Noise is heard during conversations. –...
  • Page 11: Battery Charge

    Battery charge Place the handset on the base unit for 6 hours before initial use. L The unit will beep once, the CHARGE indicator will light, and “Charging” will be displayed. L “Charge completed” is displayed when the battery has been fully charged. The CHARGE indicator will remain lit.
  • Page 12: Battery Replacement

    Preparation Battery performance After your Panasonic battery is fully charged, you can expect the following performance: Operation Operating time While in use Up to 5 hours (talking) While not in use Up to 11 days (standby) While using the Up to 3 hours...
  • Page 13: Controls And Display

    Preparation Controls and display Controls Base unit A Antenna B IN USE indicator C Charge contacts D CHARGE indicator E {HANDSET LOCATOR}...
  • Page 14 Preparation Handset A Speaker B Soft key C Headset jack D {C} (TALK) E Navigator key F {s} (SP-PHONE) G {PAUSE} {REDIAL} H Ringer indicator I Receiver J Display K {MENU} L {OFF} M {MUTE} {CLEAR} N {HOLD} O Microphone P Charge contacts Using the navigator key The handset navigator key can be used to...
  • Page 15: Display

    Display Handset display items Displayed Meaning item Voice enhancer is on. Battery strength Soft keys The handset features 2 soft keys. By pressing a soft key, you can select the function displayed directly above it. L The functions displayed will vary depending on how you are using the unit.
  • Page 16: Making/Answering Calls

    Making/Answering Calls Making calls {PAUSE} {REDIAL} Lift the handset and press {C}. L “Talk” will be displayed. Dial the phone number. When finished talking, press {OFF} or place the handset on the base unit. Note: L “Line in use” is displayed when someone is talking on another phone.
  • Page 17: Answering Calls

    To make a call using the redial list The last 5 phone numbers dialled are stored in the redial list. Press {REDIAL}. L The last number dialled will be displayed. Press {V} or {^} repeatedly to display the desired number. L To delete the displayed number, press {CLEAR}.
  • Page 18: Useful Features During A Call

    Making/Answering Calls Useful features during a call HOLD button This feature allows you to put an outside call on hold. Press {HOLD} during an outside call. L “Hold” will be displayed. L To return to the call, press {C} or {s}. Note: L If another phone is connected on the same line (page 9), you can also take...
  • Page 19: Pause Button (For Pbx/Long Distance Service Users)

    L You can also select “Booster on” or “Booster off” by pressing {V} or {^} then pressing {>}. 1=Phonebook g2=Booster on L While this feature is turned on, “BOOST” will flash on the display. Note: L If this feature is turned off manually during a call, it will not be turned on automatically during the same call.
  • Page 20: Handset Locator

    Making/Answering Calls Handset locator You can locate a misplaced handset by paging it from the base unit. Base unit: Press {HANDSET LOCATOR} to page the handset. L The IN USE indicator will flash rapidly. L The handset will beep for 1 minute. Base unit: To stop paging, press {HANDSET LOCATOR}.
  • Page 21: Phonebook

    Using the phonebook The handset phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the handset phonebook and search for phonebook entries by name. Adding items to the phonebook Press {Phonebook}.
  • Page 22: Calling Someone In The Phonebook

    Phonebook Character table The dial keys can be used to enter characters. To enter a character, press the appropriate dial key, repeatedly if necessary. To enter another character that is located on the same dial key, first press {>} to move the cursor to the next space. Characters &...
  • Page 23: Editing Items In The Phonebook

    L If there is no item corresponding to the letter you selected, the next item will be displayed. Press {V} repeatedly to display the desired item. L To exit the phonebook, press {OFF}. L To dial the displayed number, press {C}, {s}, or {Call}.
  • Page 24: Caller Id Service

    Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features, you must subscribe to your telephone company’s Caller ID service. For all local and national incoming calls, your display will show the area code (e.g. 09 for Auckland) or the cellular prefix (e.g.
  • Page 25: Caller List

    Caller list Caller information for the last 50 different callers will be logged in the caller list. You can use this list to return missed calls. L Caller information includes phone numbers, the date and time of calls, and the number of times each caller called. Missed calls If a call is not answered, the unit treats the call as a missed call.
  • Page 26: Editing A Caller's Phone Number Before Calling Back

    Caller ID Service Editing a caller’s phone number before calling back You can edit a phone number in the caller list. Press {V} or {^} to enter the caller list. Press {V} or {^} repeatedly to display the desired item. Press {Edit}.
  • Page 27: Programmable Settings

    Guide to handset programming For your reference, a chart of all programmable functions is printed below. Details for each item can be found on the corresponding pages. To programme, press {MENU}, press {V} or {^} to scroll through the menu, and press {>} or {Select} when the desired menu item or setting is displayed.
  • Page 28: Ringer Settings

    Programmable Settings Ringer settings Handset ringer volume 4 levels (high/medium/low/off) are available. The default setting is HIGH. Press {MENU}. Scroll to “Ringer setting” by pressing {V} or {^}, then press {>}. Ringer setting Scroll to “Ringer volume” by pressing {V} or {^}, then press {>}. Ringer volume Press {V} or {^} repeatedly to select the desired volume.
  • Page 29: Call Options

    Call options Auto talk When this feature is turned on, you can answer a call by lifting the handset off the base unit without pressing {C}. The default setting is OFF. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Auto talk”...
  • Page 30: Telephone Settings

    Programmable Settings Telephone settings Recall time The recall time depends on your telephone exchange or host PBX. You can select: “90ms” (milliseconds), “100ms”, “110ms”, “250ms”, “300ms”, “400ms”, “600ms” (default), or “700ms”. Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Set tel line”...
  • Page 31: Other Options

    L “Dial lock off” will be displayed. Press {OFF}. Note: L If you forget the password, consult your nearest Panasonic service centre. Handset key tone You can select whether or not key tones are heard when keys are pressed. Includes confirmation tones and error tones.
  • Page 32 Programmable Settings L Have the handset and base unit near each other when re-registering the handset. Handset: Press {MENU}. Scroll to “Initial setting” by pressing {V} or {^}, then press {>}. Scroll to “Registration” by pressing {V} or {^}, then press {>}. Base unit: Press and hold {HANDSET LOCATOR} until the CHARGE...
  • Page 33: Programming Via Direct Commands

    Programming via direct commands You can also programme most features using “direct commands”—special codes that take you directly to the feature you wish to programme and allow you to select the desired setting. There is no need to scroll through the unit’s menus. Details of each feature can be found on the corresponding pages.
  • Page 34: Useful Information

    (2). Headset (optional) Connecting an optional headset to the handset allows hands-free phone conversations. Please use only a Panasonic headset. See page 4 for the compatible headset and ordering information. To connect an optional headset to the handset Note:...
  • Page 35: Wall Mounting

    Wall mounting The base unit can be mounted on a wall. Connect the AC adaptor and the telephone line cord. Drive the screws (not included) into the wall using the wall mount template (see below). Connect the telephone line cord. Mount the unit, then slide it down. L Raise the antenna.
  • Page 36: Error Messages

    Useful Information Error messages If the unit detects a problem, one of the following messages will be displayed on the handset. Display message Error!! No link to base. Move closer to base, try again. Phonebook full No items stored Please lift up and try again.
  • Page 37: Troubleshooting

    Troubleshooting General use Problem The unit does not work. The display shows “No link to base. Move closer to base, try again.” and an alarm tone sounds. I cannot hear a dial tone. Programmable settings Problem I cannot programme items. While programming, the handset starts to ring.
  • Page 38: Making/Answering Calls, Paging

    L If “SP-phone” is displayed on the handset, press {C} to switch to the headset. L Use only the Panasonic KX-TCA88AL headset. L The called handset is too far from the base unit. L The called handset is in use. Try again later.
  • Page 39: Caller Id

    Problem The display exits the phonebook while searching. Caller ID Problem The handset does not display the caller’s phone number. The display exits the caller list while searching. Cause & solution L The handset automatically exits after 1 minute of inactivity.
  • Page 40: Battery Charge

    Useful Information Battery charge Problem “Recharge battery” is displayed, 7 flashes or the handset beeps intermittently. “Charge for 6h” and 8 are displayed and the handset does not work. I charged the battery fully, but “Recharge battery” is still displayed and/or 7 continues to flash, or “Charge for 6h”...
  • Page 41: Technical Information

    Technical information Base unit Operating environment: 5 °C – 40 °C Frequency: 2.4 GHz – 2.48 GHz Dimensions: Approx. height 125 mm x width 140 mm x depth 135 mm Mass (Weight): Approx. 270 g Power consumption: Standby: Approx. 2.7 W Maximum: Approx.
  • Page 42: Index

    Index Index A Accessories: 4 Answering calls: 17 Area code: 30 Auto talk: 17, 29 B Backlit display: 15 Backlit handset keypad: 15 Base unit location: 7 Battery Charge: 11 Installation: 10 Performance: 12 Replacement: 12 Strength: 11 Belt clip: 34 C Caller ID service: 24 Caller list Calling back: 25...
  • Page 44 Customer Support Centre Tel.No.: (09) 272 0178 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd.

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