Ricoh Pro 8100s User Manual page 220

9. Troubleshooting
Messages
"Insufficient memory. Close all
other applications, then restart
scanning."
"Insufficient memory. Reduce the
scanning area."
"Invalid Winsock version. Please
use version 1.1 or higher."
212
Causes
Memory is insufficient.
Scanner memory is insufficient.
You are using an invalid version
of Winsock.
Solutions
• Close all the unnecessary
applications running on the
client computer.
• Uninstall the TWAIN
driver, and then reinstall it
after restarting the
computer.
• Reset the scan size.
• Lower the resolution.
• Set with no compression.
For details about the
settings, see TWAIN driver
Help.
The problem may be due to the
following causes:
• Scanning cannot be
performed if large values
are set for brightness when
using halftone or high
resolution. For details
about the relationship
between scan settings, see
"Relationship between
Resolution and Scan Size",
Scan .
• If a misfeed occurs, you
might not scan an original.
Remove the misfeed, and
then scan the original
again.
Install the operating system of
the computer or copy Winsock
from the operating system CD-
ROM.