HP Pavilion G6 Maintenance And Service Manual
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HP Pavilion G6 Maintenance And Service Manual

HP Pavilion G6 Maintenance And Service Manual

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SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
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HP Pavilion G6 Notebook PC

Maintenance and Service Guide

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Summary of Contents for HP Pavilion G6

  • Page 1: Maintenance And Service Guide

    HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
  • Page 2 Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice Downloaded from LpManual.com Manuals...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ............................1 2 External component identification ........................ 7 Top ............................... 7 TouchPad ..........................7 Lights ........................... 8 Button ..........................9 Keys ........................... 10 Front ..............................11 Right side ............................12 Left side .............................. 13 Display ..............................
  • Page 6 Packaging and transporting guidelines ..........39 Workstation guidelines ..............39 Equipment guidelines ............... 40 Component replacement procedures ....................41 Serial number ........................41 Computer feet ........................42 Battery ..........................43 Service access cover ......................44 Hard drive .......................... 45 Optical drive ........................47 WLAN module ........................
  • Page 7 Updating the BIOS ..........................88 Determining the BIOS version ................... 88 Downloading a BIOS update ..................... 89 7 Backup and recovery ............................ 90 Restore ............................... 91 Creating restore media ........................91 Performing a system restore ......................92 Restoring using the dedicated recovery partition (select models only) ......92 Restoring using the restore media ..................
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  • Page 9: Product Description

    Product description Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete Discrete HP Pavilion G6 Notebook PC √ √ √ √ √ √ Processors Intel® Core™ i7-2620M processor √ √ (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W Intel Core i5-2540M processor (2.6...
  • Page 10 Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete Discrete AMD Phenom II P860 (2.0 GHz, 1.5 √ √ MB L2, 1066 MHz, 3.6 GT/s – Triple 25 W AMD Phenom II N850 (2.2 GHz, 1.5 √ √ MB L2, 1333 MHz, 3.6GT/s – Triple 35 W AMD Phenom II N660 (3.0 GHz, 2 MB √...
  • Page 11 Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete Discrete ● DDR3-1333 MHz Dual Channel √ √ √ √ Support ● DDR3-1066 MHz Dual Channel √ √ Support (DDR3-1333 downgraded to DDR3-1066) Supports up to 8 GB of system memory in the following configurations: ●...
  • Page 12 Audio High-definition audio supports: √ √ √ √ √ √ Microsoft® premium requirements with HP Altec Lansing speakers SRS Premium Sound technology Ethernet Integrated 10/100 network interface √ √ √ √ √ √ card (NIC) Integrated wireless local area network √...
  • Page 13 Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete Discrete Hot plug/unplug with auto-detect for √ √ √ √ √ √ correct output to wide-aspect vs. standard aspect video RJ-45 (Ethernet) √ √ √ √ √ √ Three USB 2.0 ports √...
  • Page 14 Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete Discrete Battery (system) √ √ √ √ √ √ Hard drive √ √ √ √ √ √ Memory module √ √ √ √ √ √ Optical drive √ √ √ √...

  • Page 15: External Component Identification

    External component identification TouchPad Component Description ● TouchPad light Off: The TouchPad is on. ● Amber: The TouchPad is off. TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad button to turn the TouchPad on and off. Left TouchPad button Functions like the left button on an external mouse TouchPad zone...

  • Page 16: Lights

    Lights Component Description ● TouchPad light Off: The TouchPad is on. ● Amber: The TouchPad is off. ● Caps lock light White: Caps lock is on. ● Off: Caps lock is off. ● Power light On: The computer is on. ●...

  • Page 17: Button

    5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide. Downloaded from LpManual.com Manuals...

  • Page 18: Keys

    Keys Component Description Displays system information when pressed in combination with the Displays system information when pressed in combination with the Windows logo key Displays the Windows Start menu Windows applications key Displays a shortcut menu for items beneath the pointer Action keys Execute frequently used system functions Chapter 2 External component identification...

  • Page 19: Front

    Front Component Description Speakers (2) Produce sound Front Downloaded from LpManual.com Manuals...

  • Page 20: Right Side

    Right side Component Description Optical drive Plays optical discs, such as CDs, DVDs, and Blu-ray discs Optical drive light Green: The optical drive is being accessed. USB port Connects an optional USB device ● AC adapter light Blinking white: The battery is low. ●...

  • Page 21: Left Side

    Left side Component Description External monitor port Connects an external VGA monitor or projector Vents (2) Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 22 Component Description Digital Media Slot Supports the following optional digital card formats: ● MultiMedia Card (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card ● Hard drive light White: The hard drive is being accessed.

  • Page 23: Display

    Display Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs) Webcam light On: The webcam is in use. Webcam Records video and captures still photographs To use the webcam, select Start > All Programs > Cyberlink YouCam.

  • Page 24: Bottom

    Bottom Component Description Battery bay Holds the battery Vents (5) Enable airflow to cool internal components NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

  • Page 25: Illustrated Parts Catalog

    Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer. Component Description Product name The name affixed to the front of the computer. Serial number (s/n) An alphanumeric identifier that is unique to each product.

  • Page 26: Computer Major Components

    Computer major components Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...
  • Page 27 Item Description Spare part number 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED), BrightView (1366×768) display assembly: NOTE: For more information on the display assembly internal component spare part information, See Display assembly components on page ● For use in Charcoal Grey computer models 645523-001 ●...
  • Page 28 Item Description Spare part number ● For use in French Canada, Pink 645893-121 ● For use in the United Kingdom, Pink 645893-031 645893-031 ● For use in Germany, Pink 645893-041 ● For use in France, Pink 645893-051 ● For use in Italy, Pink 645893-061 ●...
  • Page 29 Item Description Spare part number ● For use in Intel HM65 UMA computer models 639522-001 ● For use in Intel HM55 discrete, 512 M, computer models 636371-001 ● For use in Intel HM55 discrete, 1 GB, computer models 636372-001 ● For use in Intel HM65 discrete, 512 M, computer models 636374-001 ●...
  • Page 30 Item Description Spare part number ● V160 (2.4 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) – SC 25 W 636634-001 ● V140 (2.3 GHz, 512 KB L2, 1066 MHz, 3.2 GT/s) – SC 25 W 616333-001 (9 & Heat sink assembly (includes replacement thermal material): ●...
  • Page 31 Item Description Spare part number ● 1 GB PC3 10600 1333 MHz shared 621559-001 (20) Hard drive connector board 644525-001 (21) Hard drive Supports the following 9.5 mm, 6.35 cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm 644351-001 ●...

  • Page 32: Display Assembly Components

    Display assembly components Item Description Spare part number Display bezel 637188-001 Webcam module 637197-001 39.6-cm (15.6-in) high-definition, BrightView LED display panel 647623-001 Display bracket (with hinges) 637191-001 Display hinge covers 641142-001 Display cable (included in the Display Cable Kit) 641136-001 Wireless antenna (includes wireless antenna transceivers and cable) 637185-001 Display back cover (includes logo):...
  • Page 33 Item Description Spare part number ● For use in Charcoal Grey computer models 641288-001 ● For use in Pewter computer models 641290-001 ● For use in Pacific Blue computer models 641292-001 ● For use in Pearl Pink computer models 641294-001 ●...

  • Page 34: Mass Storage Devices

    Mass storage devices Item Description Spare part number Hard drive Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm 644351-001 ● 640 GB, 5400 rpm 637312-001 ● 500 GB, 7200 rpm 644685-001 ●...

  • Page 35: Miscellaneous Parts

    Miscellaneous parts Description Spare part number AC adapters ● 65-W AC adapter 609939-001 ● 90-W AC adapter 609940-001 ● 65-W AC adapter (EM) 609948-001 ● 90-W AC adapter (EM) 609947-001 Power cord, AC, 3 wire, black, 1.83-m ● For use in North America 490371-001 ●...
  • Page 36 Description Spare part number TouchPad LED board 647622-001 Screw kit 637194-001 ● Phillips 2.5x3.0 screw ● Phillips 2.5x5 nylon screw ● Phillips 3.0x2.0 screw ● Phillips 2.5x6.5 screw ● Phillips 2.5x10.3 screw ● Phillips 4.0×2.5 screw Chapter 3 Illustrated parts catalog Downloaded from LpManual.com Manuals...

  • Page 37: Sequential Part Number Listing

    Sequential part number listing Spare part number Description 490371-001 Power cord, AC, 3 wire, black, 1.83 m for use in North America 490371-021 Power cord, AC, 3 wire, black, 1.83 m for use in Europe 490371-031 Power cord, AC, 3 wire, black, 1.83 m for use in the United Kingdom and Singapore 490371-061 Power cord, AC, 3 wire, black, 1.83 m for use in Italy 490371-081...
  • Page 38 Spare part number Description 593554-001 Battery, 6-cell, 2.55 Ah, 55 Wh 593836-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi Adapter 600370-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready) 602822-001 Bluetooth cable 605560-005 Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter 602993-001 Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter 609939-001...
  • Page 39 Spare part number Description 635495-001 Phenom II N870 processor (2.3GHz, 1.5MB L2, 1333MHz, 3.6GT/s), Triple 35W 635496-001 Phenom II N970 processor (2.2GHz, 2MB L2, 1333MHz, 3.6GT/s), Quad 35W 635500-001 Intel Pentium P6300 processor (2.26 GHz, 3 MB L3), Dual 35 W 636370-001 System board for use in Intel HM55 UMA computer models 636371-001...
  • Page 40 Spare part number Description 636376-DH1 Keyboard, black (includes keyboard cable) for use in the Netherlands 636376-DJ1 Keyboard, black (includes keyboard cable) for use in Greece 636378-001 39.6 cm (15.6 in) HD LED BrightView (1366×768) display assembly for use in Ocean Drive computer models 636379-001 Blu-ray Disc ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive...
  • Page 41 Spare part number Description 639736-001 1 GB PC3 10600 1333 MHz shared [AMD ONLY??] 639511-001 Display hinges 639522-001 System board (includes replacement thermal material) for use in Intel HM65 UMA computer models 639527-001 Top cover (includes TouchPad board) for use in Ocean Drive computer models 640215-001 Drive activity light board 640926-001...
  • Page 42 Spare part number Description 645086-001 320 GB, 5400 rpm 9.5 mm, 6.35 cm (2.5 in) SATA hard drive 645089-001 320 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive 645091-001 250 GB, 7200 rpm, 7.0 mm, 6.35 cm (2.5 in) SATA hard drive 645521-001 39.6 cm (15.6 in) HD LED BrightView (1366×768) display assembly for use in Sonoma Red computer models...
  • Page 43 Spare part number Description 645893-BG1 Keyboard for use in Switzerland, Pink 645893-DH1 Keyboard for use in the Netherlands, Pink 645893-DJ1 Keyboard for use in Greece, Pink 647622-001 TouchPad LED board 647623-001 39.6-cm (15.6-in) high-definition, BrightView LED display panel 649948-001 System board (includes replacement thermal material) for use in AMD UMA computer models 649949-001 System board (includes replacement thermal material) for use in AMD discrete, 6470M 512M computer models...

  • Page 44: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

  • Page 45: Cables And Connectors

    Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 46: Grounding Guidelines

    Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 47: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

  • Page 48: Equipment Guidelines

    Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 49: Component Replacement Procedures

    Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 50: Computer Feet

    Computer feet Description Spare part number Rubber Feet Kit 639455-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 51: Battery

    Battery Description Spare part number 6 cell, 2.20 Ah, 47 Wh 593553-001 6 cell, 2.55 Ah, 55 Wh 593554-001 Before disassembling the computer: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

  • Page 52: Service Access Cover

    Service access cover Description Spare part number Plastics Kit (contains only the service access cover) 637192-001 Before removing the service access cover, remove the battery (see Battery on page Position the computer upside down, with the front toward you. Loosen the two Phillips 4.0×2.0 captive screws (1) that secure the service access cover to the computer.

  • Page 53: Hard Drive

    Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit. Description Spare part number Supports the following 9.50 mm, 6.35 cm (2.50 in) SATA hard drives:...
  • Page 54 Disconnect the hard drive adapter (1). Then remove the hard drive bumpers (2), and the Mylar cover (3). Reverse this procedure to install the hard drive. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 55: Optical Drive

    Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description Spare part number 636380-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe Blu-ray Disc ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 636379-001 Before removing the optical drive: Battery (see...
  • Page 56 Remove the optical drive bracket (2). To replace the optical drive bezel, disconnect it from the optical drive. Reverse this procedure to reassemble and install the optical drive. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 57: Wlan Module

    WLAN module Description Spare part number Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Canada, the Cayman Islands, Guam, 580101-001 Puerto Rico, the United States, and the US Virgin Islands Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter for use in Afghanistan, Albania, Algeria, Andorra, 605560-005 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia...
  • Page 58 Remove the WLAN module (4) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 59: Memory Module

    Memory module Description Spare part number 4 GB PC3 10600 1333 MHz shared 621569-001 2 GB PC3 10600 MHz 621566–001 2 GB PC3 10600 MHz 621565–001 1 GB PC3 10600 1333 MHz shared 621559-001 1 GB PC3 10600 1333 MHz shared 639736-001 Before removing the memory module, remove the following components: Battery (see...

  • Page 60: Keyboard

    Keyboard Description Spare part number Computer major components on page 18 for complete list of available keyboards. Before removing the keyboard, remove the following components: Battery (see Battery on page Service access cover (see Service access cover on page Remove the keyboard: Remove the Phillips 5.0×2.5 screw that secures the keyboard to the computer.
  • Page 61 Open the display and stand the computer on its side. Insert a small screwdriver through the keyboard access hole in the bottom of the computer. (The keyboard access hole is the same hole from which the keyboard screw was removed.) Push firmly on the bottom of the keyboard until it is disengaged.
  • Page 62 Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and then disconnect the keyboard cable (2). Remove the keyboard (3). Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 63: Top Cover

    Top cover Description Spare part number For use in Ocean Drive computer models 637196-001 For use in Luminous Rose computer models 641287-001 For use in Sweet Purple computer models 641297-001 For use in Butter Gold computer models 641299-001 For use in Pewter computer models 641291-001 For use in Charcoal Grey computer models 641289-001...
  • Page 64 Release the three zero insertion force (ZIF) connectors (1) to which the ZIF cables are attached. Then disconnect the power button cable (2), the TouchPad cable (3), the TouchPad button cable (4), and USB board cable (5) from the system board. Remove the two Phillips 5.0×2.5 screws that secure the top cover to the computer.
  • Page 65 Remove the three Phillips 5.0×2.5 screws in the battery bay, the two Phillips 5.0×2.5 screws near the hard drive connector, and the nine Phillips 6.0×2.5 screws along the edges of the base enclosure. NOTE: The four screws along the front edge also serve to secure the speakers inside the base enclosure.

  • Page 66: Power Button Board

    Power button board Description Spare part number Power button board (includes cable) 641144-001 Before removing the power button board, remove the following components: Battery (see Battery on page Service access cover (see Service access cover on page Hard drive (See Hard drive on page Optical drive (see Optical drive on page...

  • Page 67: Touchpad Button Board

    TouchPad button board Description Spare part number TouchPad button board (includes bracket and cable) 641143-001 Before removing the TouchPad button board, remove the following components: Battery (see Battery on page Service access cover (see Service access cover on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page...

  • Page 68: Touchpad Led Board

    TouchPad LED board NOTE: The security cable lock is included with the base enclosure, spare part number 637187-001. TouchPad LED board 647622-001 Before removing the TouchPad LED board, remove the following components: Battery (see Battery on page Service access cover (see Service access cover on page Hard drive (see Hard drive on page...

  • Page 69: Speaker Assembly

    Speaker assembly Description Spare part number Speaker assembly (includes cable) 641396-001 Before removing the speaker assembly, remove the following components: Battery (see Battery on page Service access cover (see Service access cover on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see...

  • Page 70: Usb Board

    USB board Description Spare part number USB board (includes cable) 641145-001 Before removing the USB board, remove the following components: Battery (see Battery on page Service access cover (see Service access cover on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see...

  • Page 71: Power Connector

    Power connector Description Spare part number Power connector 641137-001 Before removing the power connector cable, remove the following components: Battery (see Battery on page Service access cover (see Service access cover on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see...

  • Page 72: Display Assembly

    Display assembly Description Spare part number 39.6-cm (15.6-in) High Definition (HD), light-emitting diode (LED) BrightView display assembly: ● For use in Charcoal Grey computer models 645523-001 ● For use in Ocean Drive computer models 636378-001 ● For use in Sonoma Red computer models 645521-001 ●...
  • Page 73 Lift the display panel (4) straight up to remove it. NOTE: The security bracket is part of the right hinge. Reverse this procedure to install the display assembly. Component replacement procedures Downloaded from LpManual.com Manuals...
  • Page 74 To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two Mylar screw covers on the display bezel bottom edge (2) Two Phillips 5.0×2.5 screws Flex the inside edge of the left side (1), the top and bottom sides (2), and the right side (3) of the display bezel until the bezel disengages from the display back cover.
  • Page 75 To replace the webcam module, lift the webcam module as far from the display enclosure as the webcam module cable allows. Disconnect the webcam module cable (1) from the webcam module, and then remove the webcam module (2). The webcam module is available using spare part number 637197-001. Reverse this procedure to install the webcam module.
  • Page 76 Remove the display hinge covers (2). The display hinge covers are available using spare part number 641142-001. Reverse this procedure to install the display hinge covers. To replace the display panel, remove four Phillips 4.0×2.5 screws that secure the display panel to the display enclosure.
  • Page 77 Remove the display panel (4) from the display enclosure. The display panel is available using spare part number 647623-001 . Reverse this procedure to install the display panel. To replace the display panel brackets, remove the two Phillips PM 3.0×2.0 screws (1) that secure each bracket to the display panel.
  • Page 78 Lift up to remove the transceiver cable(2). The wireless antenna transceivers and cable are available using spare part number 637185-001. Reverse this procedure to install the display wireless antenna transceivers. To remove the display cable from the display enclosure, lift the adhesive tabs (1) that hold the display cable to the display enclosure.

  • Page 79: System Board

    System board NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material. Description Spare part number For use in Intel HM55 UMA computer models 636370-001 For use in Intel HM65 UMA computer models 636373-001 For use in Intel HM55 discrete, 512 MB computer models 636371-001...
  • Page 80 Remove the system board: Disconnect the optical drive connector from the system board (1) . Remove the Phillips 5.0×2.0 screw (2) that secures the system board to the base enclosure. Lift the system board (3) from the right edge and pull it away from the base enclosure at an angle.
  • Page 81 When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ● Heat sink assembly (see Heat sink assembly on page ● Processor (see Processor on page Reverse this procedure to install the system board.

  • Page 82: Rtc Battery

    RTC battery Description Spare part number RTC battery (includes mounting adhesive) 637193-001 Before removing the RTC battery, remove the following components: Battery (see Battery on page Service access cover (see Service access cover on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page WLAN module (see...

  • Page 83: Heat Sink Assembly

    Heat sink assembly NOTE: The heat sink assembly includes replacement thermal material. The heat sink fan is available separately, using spare part number 639460-001. Description Spare part number For use in AMD UMA computer models 639463-001 For use in Intel UMA HM55 computer models 637189-001 For use in Intel discrete HM55 computer models 637190-001...
  • Page 84 Remove the heat sink assembly (3) by lifting it straight up. NOTE: Steps 6 through 10 apply only to computer models equipped with AMD processors. Position the system board right-side up, with the front toward you. Disconnect the fan cable from the system board (1). Remove the three Phillips 3.0×2.0 screws (2) that secure the heat sink assembly to the system board.
  • Page 85 Remove the heat sink assembly (4) by lifting straight up. Each time the heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the heat sink assembly at locations (4) and (5), and from the processor (3).
  • Page 86 The following illustration shows the locations for thermal material on systems with AMD processors. After applying fresh thermal paste to the components, reverse the above procedure to install the heat sink assembly. Chapter 4 Removal and replacement procedures Downloaded from LpManual.com Manuals...

  • Page 87: Processor

    Processor NOTE: All processor spare part kits include thermal material. Description Spare part number Intel Core™ i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3), Dual 35 W 631252-001 Intel Core™ i5-2540M processor (2.6 GHz,SC turbo up to 3.3 GHz, 3 MB L3), Dual 35 W 631255-001 Intel Core™...
  • Page 88 Keyboard (see Keyboard on page Top cover (see Top cover on page USB board (see USB board on page Display assembly (see Display assembly on page Power connector (see Power connector on page System board (see System board on page Heat sink assembly (see Heat sink assembly on page Remove the processor:...

  • Page 89: Specifications

    Specifications Computer specifications Dimensions Depth 24.5 cm (9.6 in) Width 37.4 cm (14.7 in) Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in) Weight (lowest weight configuration) < 2.5 kg (5.5 lbs) Input power Operating voltage 18.5 V dc @ 3.5 A - 65W Operating current 3.5 A Temperature...

  • Page 90: 39.6-Cm (15.6-In) Display Specifications

    39.6-cm (15.6-in) display specifications Dimensions Height 21.0 cm (8.27 in) Width 35.9 cm (14.1 in) Diagonal 39.6 cm (15.6) Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 nits (typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 ×...

  • Page 91: Hard Drive Specifications

    Hard drive specifications 750 GB* 640 GB* 500 GB* 320 GB* 250 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g 101 g...

  • Page 92: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD- ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD +RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM...

  • Page 93: Blu-Ray Disc Rom And Dvd±R/Rw Supermulti Double-Layer Drive Specifications

    Blu-ray Disc ROM and DVD±R/RW SuperMulti Double- Layer Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT Write DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM...

  • Page 94: Setup Utility (Bios)

    Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 95: Navigating And Selecting In Setup Utility

    Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a menu or a menu item, use the arrow keys. ● To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either the arrow keys or and f6.

  • Page 96: Updating The Bios

    Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 97: Downloading A Bios Update

    Do not shut down the computer or initiate Sleep or Hibernation. Do not insert, remove, connect, or disconnect any device, cable, or cord. Access the page on the HP Web site that provides software for your computer: Windows 7—Select Start > Help and Support > Maintain.

  • Page 98: Backup And Recovery

    Performing a system restore ● Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ●...

  • Page 99: Restore

    Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails, or if for any reason you cannot restore using the recovery partition tools.

  • Page 100: Performing A System Restore

    Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state. HP Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery partition (select models only) on the hard drive.
  • Page 101 Press at system bootup. Select the optical drive or the flash drive. Follow the on-screen instructions. Performing a system restore Downloaded from LpManual.com Manuals...

  • Page 102: Changing The Computer Boot Order

    Changing the computer boot order To change the boot order for recovery discs: Restart the computer. Press while the computer is restarting, and then press for boot options. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for recovery flash drive: Insert the flash drive into a USB port.

  • Page 103: Using Windows Backup And Restore

    To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press alt+fn+prt To copy the entire screen, press fn+prt Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 104: Using Windows System Restore Points

    Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

  • Page 105: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 106: Requirements For Specific Countries Or Regions

    Requirements for specific countries or regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO Switzerland Taiwan...

  • Page 107: Recycling

    When you remove these components, handle them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury might be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org.
  • Page 108 Perform the following steps to disassemble the display assembly: Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. Lift up and out on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the bezel disengages from the display assembly.
  • Page 109 Remove the two screws (1) that secure each hinge to the display enclosure and lift up to remove the display hinge covers (2). Remove all screws (1) that secure the display panel assembly to the display enclosure. Remove the display panel assembly (2) from the display enclosure. Display 101 Downloaded from LpManual.com Manuals...
  • Page 110 Turn the display panel assembly upside down and remove all screws that secure the display panel frame to the display panel. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
  • Page 111 Remove the backlight cables (1) from the clip (2) in the display panel. Turn the display panel upside down. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. Display 103 Downloaded from LpManual.com Manuals...
  • Page 112 Remove the backlight from the backlight frame. Disconnect the display cable (1) from the LCD panel. Remove the screws (2) that secure the LCD panel to the display rear panel. Release the LCD panel (3) from the display rear panel. Release the tape (4) that secures the LCD panel to the display rear panel.

  • Page 113: Index

    Index Blu-ray ROM and DVD±R/RW digital media slot, identifying AC adapter light, identifying 12 SuperMulti Double-Layer Drive MultiMedia Card (MMC) 14 AC adapter, spare part numbers spare part number 26 Secure Digital (SD) Memory buttons Card 14 action keys, identifying 10 left TouchPad 7 diskette drive, precautions 37 antenna...
  • Page 114 5 removal 75 network jack, identifying 13 memory module 2 spare part number 22, 75 operating system 5 HP Recovery Manager 92 optical drives 3 operating system, product pointing devices 5 description 5 ports 4 integrated webcam light,...
  • Page 115 DVD±RW and CD-RW wireless antenna recovering from the dedicated SuperMulti Double-Layer removal 69 recovery partition 92 Combo Drive 84 spare part number 24 recovering from the recovery hard drive 83 wireless light 8 discs 92 optical drive 84, 85 WLAN antennas, identifying 15 recovery discs 91 static-shielding materials 40 WLAN module...

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