HP Pavilion G6 Maintenance And Service Manual
  1. Manuals
  2. Brands
  3. HP Manuals
  4. Laptop
  5. PAVILION G6
  6. Maintenance and service manual
HP Pavilion G6 Maintenance And Service Manual

HP Pavilion G6 Maintenance And Service Manual

Notebook pc
Hide thumbs Also See for Pavilion G6:
Table of Contents

Advertisement

Quick Links

Download this manual See also: Maintenance and Service Manual
HP Pavilion G6 Notebook PC

Maintenance and Service Guide

SUMMARY
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts;
troubleshooting computer problems; and performing computer disassembly procedures.
Meijer.com

Advertisement

Table of Contents
loading

Related Manuals for HP Pavilion G6

Summary of Contents for HP Pavilion G6

  • Page 1: Maintenance And Service Guide

    Meijer.com HP Pavilion G6 Notebook PC Maintenance and Service Guide SUMMARY This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
  • Page 2 ATI and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Pentium, and Core are trademarks of Intel corporation in the U.S. and other countries. Microsoft and Windows are U.S.
  • Page 3 Meijer.com Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Meijer.com Safety warning notice...

  • Page 5: Table Of Contents

    Meijer.com Table of contents 1 Product description ......................1 2 External component identification ..................8 Top ............................8 TouchPad ......................... 8 Lights ........................9 Button ........................10 Keys ........................11 Front ............................. 11 Right side ..........................12 Left side ..........................13 Display ..........................
  • Page 6 Meijer.com Computer feet ......................40 Battery ........................41 Service door ......................42 Hard drive ......................43 Optical drive ......................45 WLAN module ......................47 Memory module ...................... 49 RTC battery ......................50 Keyboard ....................... 51 Top cover ....................... 53 Power button board ....................57 Speaker assembly ....................
  • Page 7 Meijer.com 7 Backup and recovery ...................... 89 Restore ..........................89 Creating restore media ......................89 Performing a system restore ..................... 90 Restoring using the dedicated recovery partition (select models only) ......91 Restoring using the restore media ................91 Changing the computer boot order ................92 Backing up and recovering your information ................
  • Page 8 Meijer.com viii...

  • Page 9: Product Description

    Meijer.com Product description Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete HP Pavilion G6 Notebook PC √ √ √ √ √ Processors Intel® Core™ i7-2640M processor (2.8 √ √ GHz, SC turbo up to 3.50 GHz, 4 MB L3 cache), Dual 35 W Intel Core i7-2620M processor (2.7 GHz,...
  • Page 10 Meijer.com Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete Intel Core i5-480M processor (2.66 GHz, √ √ SC turbo up to 2.93 GHz, 3 MB L3 cache), Dual 35 W Intel Core i3-390M processor (2.66 GHz, √ 3 MB L3 cache), Dual 35 W Intel Core i3-380M processor (2.53 GHz, √...
  • Page 11 Meijer.com Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete AMD Phenom II P860 (2.0 GHz, 1.5 MB √ L2 cache, 1333 MHz, 3.6 GT/s), Triple 25 W AMD Phenom II N850 (2.2 GHz, 1.5 MB √ L2 cache, 1333 MHz, 3.6GT/s), Triple 35 AMD Phenom II N660 (3.0 GHz, 2 MB L2 √...
  • Page 12 Meijer.com Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete ATI Radeon HD 6470M with 1 GB of √ √ dedicated video memory (128Mx16 DDR3, 900 MHz x 4 PCs) AMD Radeon HD 6620G √ AMD Radeon HD 6520G √...
  • Page 13 Meijer.com Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete Supports the following 9.5 mm, 6.35- cm/7 mm, 6.35-cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm; 5400 rpm √ √ √ √ √ Optical drives 12.7 mm (0.50-in) fixed SATA tray load √...
  • Page 14 Meijer.com Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete External Digital Media Slot supporting SD, SDHC, √ √ √ √ √ media card SDXC (UHS104 compliant), and MMC Internal card One half-size Mini Card slot for WLAN √ √...
  • Page 15 Meijer.com Category Description Intel® 2nd Intel® Previous Generation Generation Discrete Discrete Serviceability End-user replaceable parts: AC adapter √ √ √ √ √ Battery (system) √ √ √ √ √ Hard drive √ √ √ √ √ Memory module √ √ √...

  • Page 16: External Component Identification

    Meijer.com External component identification TouchPad Component Description TouchPad light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap the TouchPad button to turn the TouchPad on and off. Left TouchPad button Functions like the left button on an external mouse.

  • Page 17: Lights

    Meijer.com Lights Component Description ● TouchPad light Off: The TouchPad is on. ● Amber: The TouchPad is off. Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. ● Power light On: The computer is on. ●...

  • Page 18: Button

    Meijer.com Button Component Description Power button ● When the computer is off, press the power button to turn on the computer. ● When the computer is on, press the power button briefly to initiate Sleep mode. ● When the computer is in Sleep mode, press the power button briefly to exit Sleep mode.

  • Page 19: Keys

    Meijer.com Keys Component Description Displays system information when pressed in combination with the key. Displays system information when pressed in combination with the key. Windows logo key Displays the Windows Start menu. Windows applications key Displays a shortcut menu for items beneath the pointer. Action keys Execute frequently used system functions.

  • Page 20: Right Side

    Meijer.com Right side Component Description Optical drive (select models only) Plays optical discs, such as CDs, DVDs, and Blu-ray discs. Optical drive light Green: The optical drive is being accessed. USB port Connects an optional USB device. ● AC adapter light Blinking white: The battery is low.

  • Page 21: Left Side

    Meijer.com Left side Component Description External monitor port Connects an external VGA monitor or projector. Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 22 Meijer.com Component Description Digital Media Slot Supports the following optional digital card formats: ● MultiMedia Card (MMC) ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDXC) Memory Card ● Hard drive light White: The hard drive is being accessed.

  • Page 23: Display

    Meijer.com Display Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs. Webcam light On: The webcam is in use. Webcam Records video and captures still photographs. To use the webcam, select Start > All Programs > Cyberlink YouCam.

  • Page 24: Bottom

    Meijer.com Bottom Component Description Battery bay Holds the battery. Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Battery release latch Releases the battery from the battery bay.

  • Page 25: Illustrated Parts Catalog

    Meijer.com Illustrated parts catalog Serial number location When ordering parts or requesting information, provide the computer serial number and model number located in the battery bay of the computer. Component Description Product name The name affixed to the front of the computer. Serial number (s/n) An alphanumeric identifier that is unique to each product.

  • Page 26: Computer Major Components

    Meijer.com Computer major components Chapter 3 Illustrated parts catalog...
  • Page 27 Meijer.com Item Description Spare part number 39.6-cm (15.6-in) HD, LED, BrightView (1366 x 768) display assembly: NOTE: For more information on the display assembly internal component spare part information, see Display assembly components on page ● For use in Charcoal Grey computer models 639512-001 ●...

  • Page 28: Description Spare Part Number

    Meijer.com Item Description Spare part number ● For use in Intel HM65 UMA computer models 639522-001 ● For use in Intel HM55 discrete, 512 MB, computer models 639523-001 ● For use in Intel HM55 discrete, 1 GB, computer models 639524-001 ●...
  • Page 29 Meijer.com Item Description Spare part number ● Intel Core i5-480M processor (2.66 GHz, SC turbo up to 2.93 GHz, 3 MB L3 634693-001 cache), Dual 35 W ● Intel Core i3-390M processor (2.66 GHz, 3 MB L3 cache), Dual 35 W 634692-001 ●...

  • Page 30: Gb, 5400 Rpm 634250-001

    Meijer.com Item Description Spare part number Fan/heat sink assembly (includes replacement thermal material): (13 & ● For use in AMD UMA computer models 640896-001 ● For use in Intel UMA computer models 641024-001 ● For use in Intel discrete computer models 641025-001 ●...

  • Page 31: Gb, 7200 Rpm 634862-001

    Meijer.com Item Description Spare part number Supports the following 9.5 mm / 7.0 mm, 6.35 cm (2.5 in) SATA hard drives: ● 320 GB, 7200 rpm 634862-001 ● Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 640878-001 (22) Optical drive (select models only) (includes optical drive bezel and bracket) Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive 663683-001...

  • Page 32: Display Assembly Components

    Meijer.com Display assembly components Item Description Spare part number Display bezel ● Black 639509-001 ● White 657305-001 Webcam module 640880-001 39.6-cm (15.6-in) high-definition, BrightView LED display panel 641663-001 Display hinges 639511-001 Display hinge covers 640887-001 Display cable 639510-001 Wireless antenna (includes wireless antenna transceivers and cable) 639499-001 Display back cover (includes logo): Chapter 3 Illustrated parts catalog...
  • Page 33 Meijer.com Item Description Spare part number ● For use in Pewter computer models 639500-001 ● For use in Charcoal Grey computer models 639501-001 ● For use in Sonoma Red computer models 639502-001 ● For use in Pacific Blue computer models 639503-001 ●...

  • Page 34: Mass Storage Devices

    Meijer.com Mass storage devices Item Description Spare part number Hard drive Supports the following 9.5 mm, 6.3 cm (2.5 in) SATA hard drives: ● 750 GB, 5400 rpm 634250-001 ● 640 GB, 5400 rpm 603785-001 ● 500 GB, 7200 rpm 634925-001 ●...
  • Page 35 Meijer.com Item Description Spare part number Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive 663683-001 Optical Drive protective insert 659360-001 Mass storage devices...

  • Page 36: Miscellaneous Parts

    Meijer.com Miscellaneous parts Description Spare part number AC adapters ● 65 W AC adapter 609939-001 ● 90 W AC adapter (select models only) 620656-001 Power cord, AC, 3 wire, black, 1.83-m 490371-001 Thermal pads kit 634366-001 Screw kit 640879-001 ● Phillips 2.0 x 2.0 (pan head) screw ●...

  • Page 37: Sequential Part Number Listing

    Meijer.com Sequential part number listing Spare part number Description 449137-001 RTC battery (includes mounting adhesive) 490371-001 Power cord, AC, 3 wire, black, 1.83-m 580101-001 Atheros 9285G 802.11b/g/n WiFi Adapter 593127-001 Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter 593530-001 Intel Centrino Wireless-N 1000 (802.11b/g/n) 593553-001...
  • Page 38 Meijer.com Spare part number Description 634688-001 AMD Phenom II P860 processor (2.0 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 25 634689-001 AMD Phenom II P960 processor (1.8 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s), Quad 25 W 634691-001 AMD Turion II P560 processor (2.5 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s), Dual 25 W 634692-001...
  • Page 39 Meijer.com Spare part number Description 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pewter 639516-001 computer models 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Pacific Blue 639517-001 computer models 39.6 cm (15.6 in) HD LED BrightView (1366 x 768) display assembly for use in Sweet Purple...
  • Page 40 Meijer.com Spare part number Description 640887-001 Display hinge covers 640889-001 Plastics Kit (includes service door) 640891-001 Power connector (includes cable) 640892-001 Keyboard (includes keyboard cable) for use in the United States, Black 640892-121 Keyboard (includes keyboard cable) for use in French Canada, Black 640893-001 System board (includes replacement thermal material) for use in AMD UMA computer models 640896-001...
  • Page 41 Meijer.com Spare part number Description 657143-001 Fan/heat sink assembly (includes replacement thermal material) for use in AMD A60M UMA computer models 657145-001 Fan/heat sink assembly (includes replacement thermal material) for use in AMD A50M UMA computer models 657146-001 System board (includes replacement thermal material) for use in AMD E450 UMA computer models 657304-001 Display Rubber Kit, White (includes display bumper strips)

  • Page 42: Removal And Replacement Procedures

    Meijer.com Removal and replacement procedures Preliminary replacement requirements Tools required The following tools are needed to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations Before disassembly or assembly procedures, review and adhere to all service considerations. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

  • Page 43: Cables And Connectors

    Meijer.com Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion.

  • Page 44: Grounding Guidelines

    Meijer.com Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

  • Page 45: Packaging And Transporting Guidelines

    Meijer.com Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ●...

  • Page 46: Equipment Guidelines

    Meijer.com Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 47: Component Replacement Procedures

    Meijer.com Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 78 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

  • Page 48: Computer Feet

    Meijer.com Computer feet Description Spare part number Rubber Feet Kit 639572-001 The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below. Chapter 4 Removal and replacement procedures...

  • Page 49: Battery

    Meijer.com Battery Description Spare part number 6 cell, 2.20 Ah, 47 Wh 593553-001 6 cell, 2.55 Ah, 55 Wh 593554-001 Before disassembling the computer: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on the computer, and then shut it down through the operating system.

  • Page 50: Service Door

    Meijer.com Service door Description Spare part number Plastics Kit (contains only the service door) 640889-001 Before removing the service door, remove the battery (see Battery on page 41). Position the computer upside down, with the front toward you. Loosen the two Phillips 4.0 x 2.0 captive screws (1) that secure the service door to the computer. Remove the service door (2).

  • Page 51: Hard Drive

    Meijer.com Hard drive NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit. Description Spare part number Supports the following 9.50 mm, 6.35 cm (2.5 in) SATA hard drives:...
  • Page 52 Meijer.com To replace the hard drive bracket, remove the four Phillips 3.0×3.0 screws (1) that secure the hard drive bracket to the hard drive. Pull the bracket (2) straight up to remove it from the hard drive. To replace the hard drive adapter, remove the Phillips pan head 2.0 x 2.0 screw (1), and then disconnect the adapter from the system board at the outside edge (2).

  • Page 53: Optical Drive

    Meijer.com Optical drive NOTE: The optical drive spare part kit includes an optical drive bezel and optical drive bracket. Description Spare part number DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 660833-001 Blu-ray Disc ROM DVD±R/RW SuperMulti Double-Layer Drive 663683-001 Optical Drive protective insert 659360-001 Before removing the optical drive: Battery (see...
  • Page 54 Meijer.com Remove the optical drive bracket (2). Reverse the above procedure to reassemble and install the optical drive. Chapter 4 Removal and replacement procedures...

  • Page 55: Wlan Module

    Meijer.com WLAN module Description Spare part number Atheros 9285G 802.11b/g/n WiFi Adapter 580101-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter 600370-001 Intel Centrino Wireless-N 1030 + Bluetooth (802.11 b/g/n) 631956-001 Intel Centrino Wireless-N 1000 (802.11 b/g/n) 593530-001 Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter 630703-001...
  • Page 56 Meijer.com Remove the WLAN module (4) by pulling it away from the slot at an angle. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 57: Memory Module

    Meijer.com Memory module Description Spare part number 4 GB PC3 10600 1333 MHz shared 621569-001 2 GB PC3 10600 1333 MHz shared 621565-001 Before removing the memory module, remove the following components: Battery (see Battery on page Service door (see Service door on page Remove the memory module: Spread the retaining tabs (1) on each side of the memory module slot to release the memory...

  • Page 58: Rtc Battery

    Meijer.com RTC battery Description Spare part number RTC battery (includes mounting adhesive) 449137-001 Before removing the RTC battery, remove the following components: Battery (see Battery on page Service door (see Service door on page Remove the RTC battery: Use a sharp, nonconductive tool to release the clip (1) that secures the battery to the system board.

  • Page 59: Keyboard

    Meijer.com Keyboard Description Spare part number For use in the United States, Black 640892-001 For use in French Canada, Black 640892-121 For use in the United States, White 653390-001 For use in Latin America, White 653390-161 Before removing the keyboard, remove the following components: Battery (see Battery on page Service door (see...
  • Page 60 Meijer.com Remove the keyboard (4). Reverse this procedure to install the keyboard. Chapter 4 Removal and replacement procedures...

  • Page 61: Top Cover

    Meijer.com Top cover Description Spare part number For use in Luminous Rose computer models 639528-001 For use in Sweet Purple computer models 639529-001 For use in Pewter computer models 639531-001 For use in Charcoal Grey computer models 639532-001 For use in Sonoma Red computer models 639533-001 For use in Pacific Blue computer models 639534-001...
  • Page 62 Meijer.com Release the three ZIF connectors (1) to which the ZIF cables are attached and disconnect the USB cable (2), TouchPad cable (3), and power button cable (4) from the system board. Remove the six Phillips 4.0 x 2.5 screws that secure the top cover to the computer. Close the computer and turn it upside down, with the front toward you.
  • Page 63 Meijer.com Remove the three Phillips 3.0 x 2.0 screws in the battery bay, two Phillips 3.0 x 2.0 screws in the optical drive bay, and ten Phillips 6.0 x 2.5 on the base enclosure. NOTE: The four screws along the front edge also serve to secure the speakers inside the base enclosure.
  • Page 64 Meijer.com Reverse this procedure to install the top cover. Chapter 4 Removal and replacement procedures...

  • Page 65: Power Button Board

    Meijer.com Power button board Description Spare part number Power button board 640884-001 Before removing the power button board, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page WLAN module (see...

  • Page 66: Speaker Assembly

    Meijer.com Speaker assembly Description Spare part number Speaker assembly (includes cable) 639573-001 Before removing the speaker assembly, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see...

  • Page 67: Touchpad Button Board

    Meijer.com TouchPad button board Description Spare part number TouchPad button board (includes bracket and cable) 640885-001 Before removing the TouchPad button board, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page...

  • Page 68: Usb Board

    Meijer.com USB board Description Spare part number USB board 640883-001 Before removing the USB board, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see Keyboard on page...

  • Page 69: Security Cable Lock

    Meijer.com Security cable lock NOTE: The security cable lock is included with the base enclosure, spare part number 639569-001. Before removing the security cable lock, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see...

  • Page 70: Power Connector

    Meijer.com Power connector Description Spare part number Power connector (includes cable) 640891-001 Before removing the power connector cable, remove the following components: Battery (see Battery on page Service door (see Service door on page Hard drive (see Hard drive on page Optical drive (see Optical drive on page Keyboard (see...

  • Page 71: Display Assembly

    Meijer.com Display assembly Description Spare part number 39.6-cm (15.6-in) High Definition (HD), LED BrightView display assembly: ● For use in Charcoal Grey computer models 639512-001 ● For use in Sonoma Red computer models 639514-001 ● For use in Luminous Rose computer models 639515-001 ●...
  • Page 72 Meijer.com Lift the display panel (4) straight up to remove it. Reverse this procedure to install the display assembly. To replace any of the display assembly internal components, remove the following screw covers and screws: (1) Two screw covers on the display bezel bottom edge (2) Two Phillips 4.0 x 2.5 screws The display screw covers are included in the Display Rubber Kit, spare part number 640882-001.
  • Page 73 Meijer.com Flex and lift up on the inside edges of the bezel on the left side (1), the top and bottom (2), and the right side (3) until the bezel disengages from the display back cover. Remove the display bezel (4). Reverse this procedure to install the display bezel.
  • Page 74 Meijer.com To replace the display hinge covers, remove the three Phillips 4.0 x 2.5 screws (1) that secure the covers to the display enclosure. Remove the display hinge covers (2). The display hinge covers are available using spare part number 640887-001. Reverse this procedure to install the display hinge covers.
  • Page 75 Meijer.com Remove the display panel (2) from the display enclosure. The display panel is available using the spare part number 641663-001. Reverse this procedure to install the display panel. To replace the display hinges, remove the two Phillips PM 3.0 x 2.0 screws (1) that secure each hinge to the display panel.
  • Page 76 Meijer.com Lift up to remove the antenna transceivers (2). The wireless antenna transceivers and cable are available using spare part number 639499-001. Reverse this procedure to install the display wireless antenna transceivers. To remove the display cable from the display panel, lift the tape (1), and disconnect the cable (2).

  • Page 77: System Board

    Meijer.com System board NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and replacement thermal material. Description Spare part number For use in Intel HM55 UMA computer models 639521-001 For use in Intel HM65 UMA computer models 639522-001 For use in Intel HM55 discrete, 512 MB, computer models 639523-001...
  • Page 78 Meijer.com Display assembly (see Display assembly on page Power connector (see Power connector on page Remove the optical drive connector board: Turn the computer right-side up, with the front toward you. Remove the three Phillips 4.0 x 2.5 screws (1) that secure the optical drive connector board to the computer.
  • Page 79 Meijer.com Lift the system board (2) from the right edge and pull it away from the base enclosure at an angle. For AMD computer models, see the following image. For Intel computer models, see the following image. When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board: ●...
  • Page 80 Meijer.com Reverse the disassembly procedure to install the system board. Chapter 4 Removal and replacement procedures...

  • Page 81: Fan/Heat Sink Assembly

    Meijer.com Fan/heat sink assembly NOTE: The fan/heat sink assembly includes replacement thermal material. Description Spare part number For use in AMD UMA computer models 640896-001 For use in Intel UMA computer models 641024-001 For use in Intel discrete computer models 641025-001 For use in AMD A60M UMA computer models 657143-001...
  • Page 82 Meijer.com Remove the fan/heat sink assembly (4) by lifting it straight up. NOTE: Steps 6 through 10 apply only to computer models equipped with AMD processors. Turn the system board right-side up, with the front toward you. Disconnect the fan cable from the system board (1). Remove the Phillips 3.0 x 2.0 screw (2) that secures the fan/heat sink assembly to the system board.
  • Page 83 Meijer.com Remove the fan/heat sink assembly (4) by lifting straight up. Each time the fan/heat sink assembly is removed, the thermal material must be thoroughly cleaned from the system board at locations (1) and (2), from the fan/heat sink assembly at locations (3) and (5), and from the processor (4).
  • Page 84 Meijer.com After applying fresh thermal paste to the components, reverse the above procedure to install the fan/ heat sink assembly. Chapter 4 Removal and replacement procedures...

  • Page 85: Processor

    Meijer.com Processor NOTE: All processor spare part kits include thermal material. Description Spare part number Intel Core i7-2640M processor (2.8 GHz, SC turbo up to 3.50 GHz, 4 MB L3 cache), Dual 35 W 666173-001 Intel Core i7-2620M processor (2.7 GHz, SC turbo up to 3.40 GHz, 4 MB L3 cache), Dual 35 W 631252-001 Intel Core i5-2540M processor (2.6 GHz, SC turbo up to 3.3 GHz, 3 MB L3 cache), Dual 35 W 631255-001...
  • Page 86 Meijer.com Description Spare part number AMD Phenom II P960 (1.8 GHz, 2 MB L2 cache, 1333 MHz, 3.6 GT/s), Quad 25 W 634689-001 AMD Phenom II N870 (2.3 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 35 W 635495-001 AMD Phenom II P860 (2.0 GHz, 1.5 MB L2 cache, 1333 MHz, 3.6 GT/s), Triple 25 W 634688-001...
  • Page 87 Meijer.com Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. Component replacement procedures...

  • Page 88: Specifications

    Meijer.com Specifications Computer specifications Dimensions Depth 24.5 cm (9.6 in) Width 37.4 cm (14.7 in) Height (front to rear) 3.1 to 3.6 cm (1.2 to 1.4 in) Weight (lowest weight configuration) < 2.5 kg (5.5 lbs) Input power Operating voltage 18.5 V dc @ 3.5 A - 65W Operating current 3.5 A...

  • Page 89: 39.6-Cm (15.6-In) Display Specifications

    Meijer.com 39.6-cm (15.6-in) display specifications Dimensions 21.0 cm (8.27 in) Height Width 35.9 cm (14.1 in) Diagonal 39.6 cm (15.6) Number of colors Up to 16.8 million Contrast ratio 300:1 (typical) Brightness 200 cd/m2 (typical) Pixel resolution Pitch 0.259 × 0.259 mm Format 1280 ×...

  • Page 90: Hard Drive Specifications

    Meijer.com Hard drive specifications 750 GB* 640 GB* 500 GB* 320 GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm / 7 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g 101 g Interface type SATA...

  • Page 91: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive Specifications

    Meijer.com DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Read CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo- CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM Write CD-R and CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM...

  • Page 92: Blu-Ray Disc Rom And Dvd±R/Rw Supermulti Double-Layer Drive Specifications

    Meijer.com Blu-ray Disc ROM and DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Read BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD- DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT Write...

  • Page 93: Setup Utility (Bios)

    Meijer.com Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

  • Page 94: Displaying System Information

    Meijer.com ● To close a text box or return to the menu display, press esc. ● To display additional navigation and selection information while Setup Utility is open, press f1. Displaying system information Start Setup Utility. Select the Main menu. System information such as the system time and date, and identification information about the computer is displayed.

  • Page 95: Updating The Bios

    Meijer.com Updating the BIOS Updated versions of the BIOS may be available on the HP Web site. Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
  • Page 96 Meijer.com NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed, follow these steps: Open Windows Explorer by selecting Start >...

  • Page 97: Backup And Recovery

    Meijer.com Backup and recovery Restore ● ● Creating restore media Performing a system restore ● ● Backing up and recovering your information Your computer includes tools provided by the operating system and HP to help you safeguard your information and restore it if ever needed. This chapter provides information on the following topics: ●...

  • Page 98: Performing A System Restore

    Meijer.com NOTE: If your computer does not include an integrated optical drive, you can use an optional external optical drive (purchased separately) to create recovery discs, or you can purchase recovery discs for your computer from the HP Web site. If you use an external optical drive, it must be connected directly to a USB port on the computer, not to a USB port on an external device, such as a USB hub.

  • Page 99: Restoring Using The Dedicated Recovery Partition (Select Models Only)

    Meijer.com Restoring using the dedicated recovery partition (select models only) When using the dedicated recovery partition, there is an option to back up pictures, music and other audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails, Internet favorites and settings during this process. To restore the computer from the recovery partition, follow these steps: Access HP Recovery Manager in either of the following ways: ●...

  • Page 100: Changing The Computer Boot Order

    Meijer.com Changing the computer boot order To change the boot order for recovery discs: Restart the computer. Press while the computer is restarting, and then press for boot options. Select Internal CD/DVD ROM Drive from the boot options window. To change the boot order for recovery flash drive: Insert the flash drive into a USB port.

  • Page 101: Using Windows Backup And Restore

    Meijer.com To create a screen shot: Display the screen you want to save. Copy the screen image: To copy only the active window, press alt+fn+prt To copy the entire screen, press fn+prt Open a word-processing document, and then select Edit > Paste. The screen image is added to the document.

  • Page 102: Using Windows System Restore Points

    Meijer.com Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes. NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.

  • Page 103: Power Cord Set Requirements

    Meijer.com Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 104: Requirements For Specific Countries And Regions

    Meijer.com Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands KEMA New Zealand SANZ Norway NEMKO The People's Republic of China Saudi Arabia...
  • Page 105 Meijer.com Country/region Accredited agency Applicable note number The United States The flexible cord must be Type HO5VV-F, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 106: Recycling

    Meijer.com Recycling When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries.

  • Page 107: Index

    Meijer.com Index display components AC adapter light, identifying 12 cables, service considerations 35 illustrated 24 AC adapter, spare part numbers camera module spare part numbers 24 removal 65 display enclosure, illustrated 24 action keys, identifying 11 spare part number 65 display hinge kit, spare part antenna camera, product description 5...
  • Page 108 Meijer.com feet power connector locations 40 latch, battery release 16 identifying 12 spare part number 40 lights spare part number 19 fn key, identifying 11 AC adapter 12 power connector cable front components 8 caps lock 9 removal 62 hard drive 14 spare part number 62 power light 14 power cord...
  • Page 109 Meijer.com removal/replacement hard drive 82 WLAN module preliminaries 34 optical drive 83, 84 removal 47 procedures 39 static-shielding materials 38 spare part numbers 22, 47 restore points 94 supported discs 90 workstation guidelines 37 RJ-45 (network) jack, identifying system board removal 69 RTC battery spare part numbers 19, 69...

Table of Contents