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Aztech DSL7002GRV(S) Installation Manual
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Aztech DSL7002GRV(S) Installation Manual

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Summary of Contents for Aztech DSL7002GRV(S)

  • Page 2: Table Of Contents

    Contents STEP 1: Equipment Check STEP 2: Setting Up Your BroadBand Connection STEP BroadBand Connection Settings for Fibre (Optional) STEP Logging in to Your SingNet BroadBand STEP Connecting Wirelessly to SingNet BroadBand (Optional) STEP Setting Up Your mio Voice Technical Support Contact Numbers...

  • Page 3: Step 1: Equipment Check

    Dear Customer, this guide has been prepared to help you to install SingNet BroadBand service and mio Voice services. STEP 1: Equipment Check The following items are pre-packaged in your Residential Gateway. Note: Existing Singnet BroadBand, mio Plan or mio Home subscribers should already have these items connected to their Residential Gateway.

  • Page 4: Step 2: Setting Up Your Broadband Connection

    STEP 2: Setting Up Your BroadBand Connection Using Telephone Cable (RJ11), connect the Residential Gateway’s“DSL” Port to the DSL Microfilter’s “DSL” port. Insert the head of the DSL Microfilter into your Telephone the wall socket. Note: You can connect your telephone into the DSL Microfilter’s “Phone”...
  • Page 5 Using an Ethernet Cable (RJ45), connect your PC’s “ETHERNET” port to any of the available Residential Gateway’s “LOCAL ETHERNET” ports. Verify that the “ETHERNET” and “BROADBAND” LEDs found in front of the Residential Gateway are light up in GREEN. Note: If the LEDs mentioned in 2.5 are not light up, please check your connections again based on 2.1 to 2.4.

  • Page 6: Step 3: Broadband Connection Settings For Fibre (Optional)

    STEP 3: BroadBand Connection Settings for Fibre (Optional) Connect the Residential Gateway’s “BROADBAND” Port to the ONT’s “LAN 1” Port highlighted in Yellow using the Ethernet Cable (RJ45) Note: Switch off the ONT’s power before you do the set up. For mio TV Set-Top-Box, personal computer or laptop, please connect it to the “LOCAL ETHERNET”...

  • Page 7: Step 4: Logging In To Your Singnet Broadband

    STEP 4: Logging in to Your Singnet BroadBand Please confirm that you have the following item on hand before attempting this step. >> SingNet BroadBand Service Letter - This contains your Username and Password which will be used for setting up the SingNet BroadBand. Open your web-browser (e.g.
  • Page 8 LED Check: The “POWER”, “BROADBAND”, “ETHERNET” and “INTERNET” LEDs should now be stable GREEN (not blinking), except the “ETHERNET” LED, it should be GREEN and blinking. If not, please re-do STEP 4 and ensure that you enter your USER ID and Password correctly.

  • Page 9: Step 5: Connecting Wirelessly To Singnet Broadband (Optional)

    STEP 5: Connecting Wirelessly to SingNet BroadBand (Optional) Section A: Your Network Name and Key Please take note of two numerical codes which are your Network name and Key with this diagram as a guide. You may fill in these details on the box below for future references. Note: The default wireless encryption option is Mixed WPA2/WPA-PSK.
  • Page 10 If you are using Windows XP Section B: Double click on the wireless icon on your task bar. You should see the available wireless networks, if you are prompted to use another wireless manager, please refer to section Double click the Network Name of your wireless network (e.g.
  • Page 11 You will see the screen on the left if the setup is successful.
  • Page 12 If you are using Windows Vista Section C: In Windows Vista, Click on the Start button. Click on Connect To. You will see the screen on the left. Under Show, select “Wireless”.
  • Page 13 Find the Network Name of your wireless network (e.g. SINGTEL-0110 Note: Please refer to section A if you are unsure of your Network Name or try refreshing your Network list if you do not see it. Click on the Connect button. Please wait while your computer tries to connect to the Residential Gateway.
  • Page 14 Please wait while your computer authenticate your wireless network. Your wireless connection succesfully configured when you see the screen on the left. Make sure that “Save this network” is selected. Note: This option will save your Network Key. If you do not enable this option, you will always be prompted to enter the key.
  • Page 15 If you are using Windows  Section D: On the right hand side of the task bar, click on the wireless network icon like the one on the left. You will see a window of the available networks, locate and select your own wireless network e.g.
  • Page 16 On the Select Network Location click on “Home Network”. Click on the“Close” button to complete the setup and close the window. You will see the wireless icon on the taskbar, like the one on the left, once the wireless is successfully connected.
  • Page 17 If you are using Windows 8 Section E: Move your mouse cursor to the lower right corner of the screen. The Charms Bar will appear. Click Settings and then click the WiFi icon. From the list, click to select your own wireless network.
  • Page 18 Input your wireless Network Key on the “Security Key” field. Note: Please refer to Section A if you are unsure of your Network Key (Security Key). If you are prompted to turn on sharing, choose “Yes, turn on sharing and connect to devices”. You will see the wireless icon on the Networks bar, like the one on the left once the wireless connection...
  • Page 19 For Other Wireless Managers Section F: Configuration of most Wireless Managers requires your Network Name and Key. Follow the steps below or refer to the user manual of your wireless adapter for advanced instructions. Open your default or preferred Wireless Manager. Look for your Network Name and double click on it.
  • Page 20 Welcome to your FREE exPRESS Portal Section F: Stay close to the people and memories that matter most to you. Visit express.singtel.com and log in with your SingNet email and password.
  • Page 21 Your Home Screen – Play and discover new possibilities Once logged in, you will see the screen below, with the available services shown. To start a service, click on one of the tiles, or click on any of the icons at the top.
  • Page 22 Store & Share Now, all SingTel BroadBand customers get FREE 2GB Store & Share storage. Fibre BroadBand customers get FREE 10GB Store & Share. Access or share your photos, videos, music and documents online from anywhere at anytime. With SingTel Store & Share, you can easily synchronize all your files and backup your mobile contacts to the cloud.
  • Page 23 More fun services Check out these other interesting services within the exPress Portal! Home LIVECam Know your loved ones are safe at home. Home LIVECam is an affordable, easy-to-set up LIVE home monitoring service. View what’s going on at home, from wherever you are through the exPress Portal or mobile app.

  • Page 24: Step 6: Setting Up Your Mio Voice

    STEP 6: Setting Up Your mio Voice New subscribers for ADSL mio Voice will automatically be configured with the service. The “VOICE“ LED on the Residential Gateway will be turned on after 10 minutes upon successful configuration of your BroadBand service.
  • Page 25 Important Tips: Ensure that all active telephone extensions are fixed with DSL microfilters for stable and reliable internet experience. The DSL microfilter can be seen in Step 1 - Equipment Check. Remember the Network Name (SSID) and Network Key of the wireless setup. For more information, please refer to Step 5 - Section A - You Network Name and Key.

  • Page 26: Technical Support Contact Numbers

    Technical Support Contact Numbers Customer Care Technical Helpdesk Hotline: Service Center Address: 1688 (Consumer) 31 Ubi Road 1 Aztech Building Lobby B 5th Floor Technical Helpdesk Hotline: Singapore 40864 1606 (SME) Select 1-> Option 2 -> Option 2 Hotline: 654 22 Email: support@aztech.com...
  • Page 28 Copyright © 2013 Singapore Telecommunications (CRN: 1201624D) and SingNet Pte Ltd (CRN: 1802130W). All rights reserved.