Operation - User Instructions; Troubleshooting - Real Flame PIT FIRE SERIES Installation & Operating Manual

OPERATION – USER INSTRUCTIONS
Do not operate if you smell gas. Turn appliance off, extinguish any open flame. Contact your
installer or a licensed gasfitter.
When fire is not in use turn off gas and power to appliance.
Fire must be covered when not in use.
Do not use if any part of this appliance has been submerged in water. Contact your installer or a
qualified service technician.
Solid fuels must not be burnt in the fire. Leaves, sticks, wood, paper food or material must be kept
away from the fire.
Do not use as a starter for solid fuels.
Before lighting check for gas leaks.
1.
2.
3.
4.
5.
Should burner fail to ignite. Wait 5 minutes and reattempt.
Should reattempts fail to ignite burner please contact your installer or licensed gasfitter for service.
Warning – New or wet rock media may cause spitting of hot material and steam from the fire
and may present a burns risk or personal injury risk. Maintain a safe distance of 5metres
minimum until media is adequately dried or burnt off. This may take up to 45 minutes of
operation.
Note – Both children and adults should be alerted to the hazards of high temperature surfaces
and open flames. A safe distance should be maintained to prevent burns and ignition of clothing.
It is recommended that a secondary guard complying with AS/NZS 2286 be installed.
The appliance should be inspected and serviced every 24 months by an authorised technician.
Appliance operates with luminous flames, carbon deposits may need to be cleaned regularly.

TROUBLESHOOTING

Symptom
Pilot won't light
Pilot lights but main
burner does not ignite
Main flame is very little or
very large
Main flame is very yellow
and tall
20
Ensure gas supply is turned on.
Ensure electrical supply is turned on. If 240v or 24v option fitted.
Switch appliance on at on/off isolation switch. If 240v or 24v option fitted.
Wait for pilot to ignite. (Upto 45 seconds)
Main burner will ignite automatically.
Possible Cause
Check gas is turned on.
Check electrical is turned on.
Check for spark at electrode, check lead connection.
Check rocks not blocking pilot flame.
Faulty thermogenerater. – contact service.
Check gas pressure – contact installer or licensed gas fitter.
Blocked or dirty injector – contact service technician.
Incorrect or low gas supply.
Aeration blocked – Clean appliance, contact service technician.