Event Log - Martin MAC III User Manual

Event log

The MAC III Wash monitors performance, any errors or warnings, temperatures, etc. and stores data in an
ongoing service event log that can be viewed in the fixture's display or downloaded to a USB memory
device and viewed on a PC.
Power cycle reports are created automatically each time the fixture is powered up. The fixture stores up to
25 power cycle reports in memory. If the memory is full, the oldest report is deleted each time a new report
is generated.
A power cycle report lists three types of data:
1. General data, settings
General Information
Personality Settings
Adjust Settings
Calibration Settings
Fixture Information
Module Information
PCB Information
General data, settings displays fixture information and lists current settings.
Events is only displayed if any warnings, errors or changes in settings occur, and lists these with the
amount of time that has passed since they occurred.
Dynamic content displays technical data for the fixture that is intended to help troubleshooting. It is only
displayed if warnings or errors are listed in the Events section. Dynamic content is updated automatically
with current data — and the old data is saved to the event log — every 15 minutes for up to 10 hours. The
oldest data is then replaced by new data. If an error or warning occurs, data is updated immediately.
Dynamic content can also be updated manually. This can be useful if a fixture does not behave as expected,
for example, but the fixture is not showing an error or a warning. the user can check that the DMX start code
is zero to eliminate poor data transmission as a possible cause of the problem. To renew the dynamic
content in the current power cycle report with the current data:
• select SERVICE
• send the RDM command EVENT_LOG_USER_EVENT_TRIGGER.
To delete all previous power cycle reports in the event log from memory, select SERVICE
Clean Event Log in the control panel.
Viewing the event log in the fixture's display panel
To view the event log in the fixture's display panel, select FIXTURE INFORMATION
VIEWER in the control panel.
The EVENT LOG VIEWER displays all the power cycle reports in memory and supplementary information
about any event you scroll to. Use the jog wheel to scroll through the power cycle reports. As you scroll and
highlight each event, details of the event are shown at the bottom of the display:
• TIME gives the time after power up that the event occurred.
• DESCRIPTION gives type of event.
• VALUE gives either the value of a new personality setting (e.g. On/Off) or the long description of an error
code (e.g. FOER = focus error).
Viewing power cycle reports on a PC
To view the current and most recent power cycle reports on a PC:
1. Insert a USB memory device in the fixture's USB port to open the USB device pop-up window.
2. Select Download Event Log and wait for the log file to be saved to the USB device.
3. Remove the USB memory device, and carry out this procedure with other fixtures if required.
4. Connect the USB memory device to a PC. Logs are stored in the root directory of the memory device in
a folder called EVENT LOGS MAC III SERIES using the naming convention LOG MACIII
XXXXXXXXXX.xml (where XXXXXXXXXX is the serial number of the fixture). The XML files can be
viewed using any web browser that supports XSLT 1.0 such as Internet Explorer 6, Firefox 3, Google
Chrome 1, Opera 9, Apple Safari 3 or later versions.
5. Double-click on the event log to open it in your web browser.
2. Events
Errors, warnings, changes in
settings
→ →
EVENT LOG EVENT LOG TRIGGER in the control panel, or
Service and maintenance
3. Dynamic Content
Fan speeds
Temperatures
Other data
→
EVENT LOG
→
EVENT LOG
→
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