Brother MFC-J6520DW Basic User's Manual page 123

Error Message
(MFC-J6520DW)
Wrong Paper
(MFC-J6720DW)
Wrong Paper
Wrong Paper #1
Wrong Paper #2
Wrong Tray Setting
(MFC-J6720DW)
Cause
The paper size setting does not
match the size of paper in the tray.
The paper orientation is incorrect for
the paper size.
You did not set the paper guides in
the tray to the indicators for the paper
size you are using.
The machine's Paper Size and Tray
Use settings do not match the size of
paper in the tray you are using.
Troubleshooting
Action
1 Check that the paper size you
choose matches the size of paper
in the tray.
(MFC-J6520DW: See Paper Size
(MFC-J6520DW) on page 37.)
(MFC-J6720DW: See Paper Size
and Type (MFC-J6720DW)
on page 37.)
2 Make sure you load the paper in a
correct position, by setting the
paper guides to the indicators for
your paper size. (See Loading
paper and other print media
on page 20.)
3 After you have checked the paper
size and the paper position, press
OK on the Touchscreen.
If you are printing from your
computer, make sure the paper size
you choose in the printer driver
matches the size of paper in the tray.
(See Software and Network User's
Guide.)
Follow the instructions on the
Touchscreen and try to print again.
Configure the paper size setting for
the tray according to the on-screen
instructions.
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