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Telstra VVX 500 Features Manual

Telstra VVX 500 Features Manual

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Telstra IP Telephony - Media Phone VVX 500 Feature Guide
1. QSetup (Quick setup)
If you are required to initially configure you IP
phone you will be advised of the Username and
Password. This information only needs to be
entered once via the QSetup soft key.
Tap the QSetup soft key
Tap the Server User field
Enter the Server User credentials (obtain
this information from Telstra.
This number will be your phone number)
Tap the Server Password field
Tap the Mode soft key and tap 123 (to
select numbers)
Enter the Server password (obtain this
information from Telstra)
Tap Save Config to Save the Config
You will now need to manually reboot the
phone
Press the Home button
Tap Settings
Tap Basic , swipe your finger up the screen
and
Tap Restart Phone
Tap the Yes soft key (to confirm)
Telstra IP Telephony Media Phone VVX500 Feature Guide May 2012
2. The Touch screen
Your phone has a touch-sensitive screen. To
access features or obtain information, tap the
menu items, soft keys (the keys along the
bottom of the touch screen) and field that
display on the touch screen
To access further screens, swipe the screen
(move your finger across the screen), either left
or right to display further screens
3. Navigating the Touch screen
To enter the Home View main menu, press
To return to the Line View, press
To select a menu item, tap the menu icon
To select a soft key, tap the soft key
To select an option in a list, tap the option
To scroll through menu items listed on
more than one screen, touch the screen
and drag your finger in the required
direction (Up, Down, Left or Right)
OR
Swipe the screen, by moving your finger
across the screen in right to left or left to
right motion to display further screen
options
To return to previous screen, tap Back
4. Adjusting the Ringer, Handset/Headset
Volume
During a call, press the
the call volume
While the phone is idle, to adjust the Ringer
volume, press the
volume buttons.
5. Home View
Home View shows 3 main icons:
If you press and hold the page indicator,
Home View expands to display
additional icons
To hide the additional icons, press and
hold
Alternatively, you can Swipe the screen to
display additional cons
New Call – Tap New Call to display
Dialler
From the Dialler, you can enter a number
or URL and place a call
to adjust
1

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Summary of Contents for Telstra VVX 500

  • Page 1 Telstra IP Telephony - Media Phone VVX 500 Feature Guide 1. QSetup (Quick setup) 2. The Touch screen 4. Adjusting the Ringer, Handset/Headset Volume Your phone has a touch-sensitive screen. To If you are required to initially configure you IP...
  • Page 2 Telstra IP Telephony - Media Phone VVX 500 Feature Guide 6. Line View  From the Dialler, you can access the Line View is your phones default display. Directory, Recent Calls and Favorites Line View displays all your phone lines, your favourites and soft keys.
  • Page 3 Telstra IP Telephony - Media Phone VVX 500 Feature Guide 12. Placing a Call on Hold 14. Transfer a call – Blind transfer Answering on a Shared Line Blind Transfer enables you to transfer a call to  Tap the Hold soft key...
  • Page 4 Telstra IP Telephony - Media Phone VVX 500 Feature Guide  Tap Settings > Features >Do Not Call Forward No Answer deactivation: Call Forward Always Disturb  Tap the Forward soft key To forward all your calls to another number.
  • Page 5 Telstra IP Telephony - Media Phone VVX 500 Feature Guide  If you do not want to answer the second  From Active Call, Lines or Call View, tap split Use the key pad and search soft key to find incoming call: required contact (i.e.
  • Page 6 Telstra IP Telephony - Media Phone VVX 500 Feature Guide  From the Call Detail screen, tap Add To From recent call list, tap the information To delete a contact Favorites icon next to a call record to display further ...
  • Page 7 Telstra IP Telephony - Media Phone VVX 500 Feature Guide Voice Portal – Message icon 26. Enabling Headset Memory Mode 24. Backlight display 28. First time login setup You set up your phone so that all incoming and To change the Backlight display of the phone outgoing calls use your headset.
  • Page 8 Telstra IP Telephony - Media Phone VVX 500 Feature Guide  If you have more than one message, the icon will display a counter indicating the 30. From another phone in your group: number of messages  Press 2 to change your Mailbox Busy greeting ...
  • Page 9 Telstra IP Telephony - Media Phone VVX 500 Feature Guide 40. Call Forwarding Busy Activation 37. Messages Prompts Save this message  Erase this message Lift the telephone handset, enter the New messages flagged as urgent are played assigned code *90 Repeat this message first.
  • Page 10 Telstra IP Telephony - Media Phone VVX 500 Feature Guide 44. Call Forwarding Always Interrogation 49. Call Forwarding Always to Voice Mail 53. Directed Call Pickup Deactivation  Lift the telephone handset, enter the  Lift the telephone handset, enter the...
  • Page 11: Anonymous Call Rejection

    Telstra IP Telephony - Media Phone VVX 500 Feature Guide  Enter the phone number to assign to the 57. Cancel Call Waiting 62. Anonymous Call Rejection speed dial, press Send  Lift To activate Anonymous Call Rejection per (You will receive a confirmation message...
  • Page 12 Telstra IP Telephony - Media Phone VVX 500 Feature Guide 67. Shared Call Appearance Call Retrieve 68. Reset the Phone and Location Control  Press the Menu button The Shared Call Appearance Call Retrieve  Select the Settings feature allows a user to dial a FAC to retrieve an ...