Telstra T1000S - Standard Rental Telephone User Guide

To fully benefit from this Australian designed and manufactured telephone, please read the User Guide and keep handy for future reference.

T1000S Explanatory Diagram

1. Ringer and earpiece volume level.
2. Redial button used to easily redial the last number dialled.
3. Store button used to store numbers in one touch memories. This button is also used to adjust ringer volume.
4. Telstra Voice Assistant button – for voice control of phone features.
5. 10 One Touch Memory buttons.
6. Double sided memory card, lift clear window.
7. One Touch phone feature buttons.
8. One Touch MessageBank button.
9. Recall button – used to make an enquiry call.
10. Cancel button used to turn off phone features, e.g. Call Wait.

Wall Mounting

A wall-mounting bracket can be purchased separately from Telstra.

Wall mounting diagram

GETTING STARTED

When you unpack the telephone you will need to ensure the cords are placed in the slots provided in the base as shown in the diagram below.

Connect the telephone to a line, lift the handset and check for dial tone.
This ensures the telephone is powered up and will ring correctly.

Repeat this step whenever the telephone has been disconnected from the line.

TELEPHONE OPERATION

Adjusting the Ringer Volume when the telephone is idle

The ringer has two levels, high and low.

Setting will be saved. Confirmation tone will stop at minimum or maximum setting.

Adjusting the Ringer Volume when the telephone is ringing

Press or while the phone is ringing.

Adjusting the Headset Earpiece Volume Setting

Adjusts the handset earpiece volume to one of four levels. Confirmation tone will stop after min or max setting.

Note: The earpiece volume will reset to normal when the handset is replaced. The T1000S also provides a magnetic coupling in the handset for use with hearing aids with a 'T' position switch.

To Fix the Earpiece Volume

press or to adjust the volume and press

To have the volume reset to normal when the headset is replaced

press or to adjust the volume and press

Last Number Redial

This redials the last number dialled.

Dialling from Memory

Select and press Memory button.

Programming the 10 Memory Buttons

and select and press Memory button

Note: Hang up after programming each Memory button.

Use 3-Way Chat button to enter a 1.5 second pause if required.

Storing the Last Number Dialled into Memory

press select and press Memory button

USING MESSAGEBANK^®1

If you are a MessageBank user, it's now even easier to retrieve your messages.
Your T1000S is programmed to access Telstra Home Messages 101^® and MessageBank.

^1. Monthly charges may apply.

To retrieve a message from your MessageBank

press and follow the MessageBank prompts.

You can store your PIN under the MessageBank Button

Note: A PIN is not required for Telstra Home Messages 101.

To retrieve a message from your message service when you have stored your PIN

Wait for the password prompt, press and then follow the message service prompts.

To delete your PIN

You can change the programmed number to access other messaging services, e.g. MessageBank Virtual and MessageBank Combined.

To change your MessageBank access number to access other messaging services

HOW TO USE YOUR TELSTRA T1000S TELEPHONE FEATURES

To turn on Call Waiting

This feature enables you to answer a second call while you are on the phone.

When you are on a call and you hear two beeps:

1. Press to swap between callers.
2. Press to hang up one caller and return to the caller on hold.
3. Press to talk to both callers at the same time².

To turn off Call Waiting

To make an enquiry call while you are on a call

This feature enables you to call someone while you are on a call.

During a call press

To return to the first caller after the second person hangs up, press otherwise press to end the second call.

To have a 3-Way Chat²

This feature enables you to establish a 3-way conversation.

To end 3-Way Chat simply

^2. Applicable call costs and usage charges apply. Available most areas.

To turn on Call Forward³

This feature enables you to forward your calls to your mobile or another selected number.

^3. Applicable call costs apply for forwarded calls. Calls can be forwarded to most numbers in Australia.

To forward calls to a number stored in Memory

To turn off Call Forward

To use Call Return⁴

This enables you to check the number of your last unanswered call (*10#)

^4. Not available for blocked calls. Available most areas.

To use Call Back when a number is busy⁵

This feature enables you to arrange an automatic call back to a busy number.

When you hear busy tone, press

^5. Applicable call costs and usage charges apply. Available most areas.

To cancel Call Back

Using Telstra Voice Assistant⁶

Telstra Voice Assistanct can help you activate and de-activate Telstra Phone Features, e.g. Call Waiting and Call Forward.

^6. Available to most customers who are directly billed by Telstra for access and local calls.

IMPORTANT SAFETY INSTRUCTIONS

For Your Safety

Do not use the telephone during an electrical storm as it is possible to get a shock. Refer to the Telstra White Pages® directory for further information.

RENTAL TERMS AND CONDITIONS

Your rental telephone is subject to the terms and conditions set out in Part A - General of the Basic Telephone Service Section of Our Customer Terms, which is available for inspection at most Telstra shops or at www.telstra.com.au/customerterms/index.htm.

RENTAL TELEPHONE FAULTS

For any service difficulties and faults call 13 2203 for Residential or 13 2255 for Small Business customers or check the Telstra White Pages^® directory for further contact numbers.

CARE OF THE TELEPHONE

• Avoid hard knocks and do not drop the telephone.
• Keep the telephone away from heaters.
• Clean the telephone surface with a damp cloth. Do not use detergents or immerse the telephone in water.
• The performance of the telephone may be affected by electro-magnetic interference if placed near radio transmitters, diathermy machines, welding machines, etc.

© COPYRIGHT Telstra Corporation Limited. This work is copyright. All rights reserved.
This document is subject to conditions prescribed under the Copyright Act.

® Registered trade mark of Telstra Corporation Limited

™ Trade mark of Telstra Corporation Limited ABN 33 051 775 556.

C008 8-05