Canon MG6400 series Online Manual page 79

• From the operation panel of this machine, display the home window and select
Web service setup -> Web service connection setup -> Print from E-mail setup ->
Check address for printing.
• From the operation panel of this machine, select
setup -> Cloud settings -> Print from E-mail setup -> Check address for printing.
Important
• You will not be able to use the service during periods when the service is undergoing
maintenance.
Use the Service With More Than One Person
To allow multiple users to use this function, register users (other than the printer's owner) as members.
1. The printer's owner uses his/her PC or smartphone to access the service's login URL
(https://pr.mp.c-ij.com/po) and logs in
2. Select the printer name that you want to add the member. Click Member Settings -> Add
to enter the member's e-mail address, and click Register
A URL of the member registration page is sent to the e-mail address of the newly registered member.
3. Registered member accesses to the URL that is included in the e-mail, and complete the
registration
You can use this service from registered e-mail address.
Note
• You can register up to 500 members.
Print from E-mail Troubleshooting
The Document Does Not Print
If You Cannot Register to the Service or Delete the Service
If You Cannot Print after the Printer Is Repaired
The Document Does Not Print
If the document does not print, check the following:
• Check that the printer power is on.
If the printer power is on, turn it off and then back on again, and check whether the issue is resolved.
• Check that the printer is connected to the network.
• Check that the printer is connected to a LAN and the LAN has an Internet connection.
• Look at the printer LCD monitor and check that no error message is displayed.
If the problem persists, use the printer driver on your computer to execute printing and check whether
Web service ->
79
Setup ->
Web service