Modem Troubleshooting; Procedure 1; Diagnostic Test Program Execution Check; Connector Check And Replacement Check - Toshiba PORTEGE M300 Maintenance Manual

2.11 Modem Troubleshooting

2.11 Modem Troubleshooting

To check if modem is malfunctioning or not, follow the troubleshooting procedures below as
instructed.

Procedure 1:

Procedure 2:
Procedure 1

Diagnostic Test Program Execution Check

Execute Modem test in the LAN/Modem/Bluetooth/IEEE1394 test program. Refer to Chapter
3, Tests and Diagnostics for more information on how to perform the test program.
If any error is detected, perform Procedure 2.
Procedure 2

Connector Check and Replacement Check

MDC (Modem Daughter Card) is used as the modem for this computer. MDC is connected to
system board. If modem malfunctions, The connection of cable and connector, or module
may be defective. Otherwise, they may be faulty.
Disassemble the computer following the steps described in Chapter 4 and perform the
following checks:
Check 1 Make sure the following connections are firmly connected.
If any connector is disconnected, connect it firmly and return to Procedure 1. If
the problem still occurs, perform Check 2.
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Diagnostic Test Program Execution Check
Connector Check and Replacement Check
2 Troubleshooting Procedures
PORTEGE M300 Maintenance Manual (960-504)