Troubleshooting - NETGEAR Arlo Q User Manual

Check the Rules Settings for Armed Modes
Check the rules in your modes. Make sure that Push Notification is enabled in the
Armed mode or in a custom mode if you created one.
¾ To check push notification when you use an Armed mode:
1. Tap the Arlo icon
If you are using a computer, enter
browser.
The Cameras page displays.
2. Click or tap the Mode button.
A list of cameras displays.
3. Select the Arlo Q camera.
A list of modes displays.
4. Click or tap the Edit icon
The Edit Rule page displays.
5. Under Alert, make sure that the Push Notification check box is selected.
6. Save your changes.
Check the Arlo App Settings on an iOS Device
Make sure that you allow the Arlo app to receive push notifications. The Arlo app
push notifications can be disabled on iOS and Android devices.
¾ To allow Arlo push notifications on iOS devices:
1. Tap the Settings icon for your iOs device.
2. Tap Notifications > Arlo.
The Arlo notification settings display.
3. Make sure that Allow Notification is selected.

Troubleshooting

on your mobile device.
arlo.netgear.com
next to Armed.
59
in the address bar of a