problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your

program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword

spyware.

Error Messages

Fill out the Diagnostics Checklist as you complete these checks. See

CAUTION:

Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.

Auxiliary device failure —

Pointing Device option in the system setup program. If the problem persists, contact Dell. See

Bad command or file name —

Cache disabled due to failure —

CD drive controller failure —

Data error —

The hard drive cannot read the data. See

Decreasing available memory —

them. See Memory.

Disk C: failed initialization —

Drive not ready —

The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay. See

Error reading PCMCIA card —

Extended memory size has changed —

computer. If the error appears again, contact Dell. See

The file being copied is too large for the destination drive —

copying the file to a different disk or use a larger capacity disk.

A filename cannot contain any of the following characters: \ / : * ? " < > | —

Gate A20 failure —

A memory module may be loose. Reinstall the memory modules and, if necessary, replace them. See Memory.

General failure —

The operating system is unable to carry out the command. The message is usually followed by specific information—for example, Printer

out of paper. Take the appropriate action.

Hard-disk drive configuration error —

boot the computer from a CD. Then shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard-Disk Drive tests in the Dell

Diagnostics. See

Dell

Diagnostics.

Downloaded from LpManual.com Manuals

If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having

The touch pad, track stick, or external mouse may be faulty. For an external mouse, check the cable connection. Enable the

Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.

The primary cache internal to the microprocessor has failed. Contact Dell.

The CD drive does not respond to commands from the computer. See

Dell Support

One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace

The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics. See