Frequently Asked Questions - BELGACOM Twist 398 User Manual

Twist398_EN_Belgacom.book Seite 20 Montag, 6. August 2007 11:36 11
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Frequently asked questions

In this chapter you will find the most frequently
asked questions and answers about your phone.
Set up
No dial tone
• Check the phone and power connections.
• The handset may be out of range. Move closer
to the base station.
• The battery capacity may be low. Charge
battery.
"Range/Signal" icon is flashing
• Move closer to the base station.
• If the handset displays UNREGISTERED,
register the handset, see page 14.
The handset does not switch on
• Charge the battery : Put the handset on base/
charger. The battery icon is animated while
charging. After a few moments the phone will
switch on.
The handset does not charge
• Check base / charger connections.
• The battery may be defective. Purchase new
battery from your dealer.
• Check that the batteries are inserted correctly.
• Make sure the handset is placed properly on
the base / charger. The battery icon is
animating while charging.
Communication is lost during a call
• Charge the battery.
• Move closer to the base station.
Sound
Handset does not ring
• Check that the handset melody volume is
turned on. See page 14.
20
• Too many phones may be sharing the same
phone line. Disconnect some of the phones.
No parking tone from the handset
• Check the power connections of the base /
charger.
• The handset may not be placed properly. Try
again.
• Charging contacts may be dirty. Clean contacts
with a damp cloth.
Product behaviour
Bad audio quality (crackles, echo, etc.)
during a call
• The handset may be nearly out of range. Move
closer.
• The phone may be interfered by nearby
electrical appliance. Move the base unit to
a different location.
• The phone may be at a location with thick
walls. Move the base unit to a different
location.
Caller ID does not display
• Caller ID service may not be activated. Check
with Belgacom.
• The caller's information may be withheld or is
unavailable.
• Let the phone ring at least once before
answering it.
Second call service does not work
• Second call service may not be activated.
Check availability of the service with Belgacom.
• Check that the flash selection is correct. See
page 15.
Frequently asked questions