HP Photosmart M415 User Manual page 119

Problem
I receive an
error message
when
transferring
images to my
computer.
I am having a
problem
installing or
using the
HP Image
Zone
software.
Downloaded from ManualsCamera.com Manuals
Possible Cause
A power surge
or electrostatic
discharge may
have interrupted
the transfer.
Troubleshooting and Support
Solution
Close the HP Image Zone
Transfer software, disconnect
the camera from the computer
(or remove it from the camera
dock), and reset the camera
(see page 96). Then, restart the
image transfer process (see
page 79).
Refer to the HP Customer
Support website
www.hp.com/support
119