Rs-232C Interface; Ieee1284 Interface; External Signal Interface (Ext) - SATO CL4NX Operator's Manual

6 Troubleshooting
6.4.4

RS-232C Interface

No.
1 Check that the RS-232C cable is connected correctly.
2 Check that the cable is not damaged.
3 Check the configuration of the printer.
Check the setting of the RS-232C interface through the Settings > Interface >
4 If there are multiple RS-232C ports on the computer, connect to another port.
5 Power on the printer and computer again.
6 Check that no other software is using the same RS-232C port.
6.4.5

IEEE1284 Interface

No.
1 Check that the printer cable is connected to the LPT port of the computer correctly.
2 Check that the cable is not damaged.
3 If you are using a Windows printer driver, check that the correct port is selected.
4 Check the configuration of the printer.
Check the setting of the IEEE1284 interface through the Settings > Interface >
5 Connect to another port.
6 Power on the printer again.
6.4.6

External Signal Interface (EXT)

No.
1 Check that the printer and external device are connected with a cable correctly.
2 Check that the cable is not damaged.
3 Check that the power of the external device is on.
4 Check the configuration of the printer.
Check the setting of the external signal (EXT) interface through the Settings > Interface >
External I/O
5 Power on the printer and external device again.
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CL4NX/CL6NX Operator Manual
menu.
Item to check
Item to check
Item to check
RS-232C menu.
IEEE1284 menu.