Critical Error Messages; Section 5 Warranty - Keurig K-Cup K3000SE Owner's Manual

Critical Error Messages

ERROR MEANING/LIKELY CAUSES MENU TExT
1
Brew Tank TCO is Open BREW TCO OPEN
(no Heater on brew tank). HWT DRAINED
Likely Causes: Draining and MODULES: POWER, HWT
forgetting to refill.
Or Bad Triac.
2
Preheat Tank TCO is Open PREHAT TCO OPEN
(no Heater on preheat tank). HWT DRAINED
Likely Causes: Draining and MODULES: POWER, HWT
forgetting to refill.
Or Bad Triac.
3
The Brewer must be descaled now: DESCALE REQUIRED
When 4 dispense cycles in a row take longer
than expected to brew, the brewer displays
this error message. This error message lets
the user know damage may occur if they do
not descale now.
4
The float switch is lower than it should CHECK WATER SUPPLY
be while the CWT inlet valve is open and MODULES: POWER, CWT
the time limit is exceeded.
Likely Causes: Inlet water disconnected.
Or low water pressure.
Or Inlet Valve not opening.
Or CWT level sensor stuck low. Or Leaks.
ERROR MEANING/LIKELY CAUSES MENU TExT
5
The float switch is sensed higher than it RUNAWAY FILL
should be during a brew cycle. The inlet MODULES: POWER, CWT
valve might be stuck open, and the Float
Switch is now preventing flooding.
Likely Causes: Leaky/Stuck Inlet Valve.
Or CWT level sensor stuck high.
6
The Preheat Tank thermistor reading is PREHEAT TANK COLD
<37°F. The heater will not turn on until MODULES: HWT
it reads above this threshold. This is to
protect against damage.
Likely Causes: The brewer just stored at
cold temperature.
Or bad Thermistor.
7
Same as above for Brew Tank. BREW TANK COLD
MODULE: HWT
8 Thermistor in the Preheat Tank reads >240°F. MODULES: POWER, HWT
Likely Causes: Problems with thermistor.
Or heater triac.
9
Same as above for Brew Tank. MODULES: POWER, HWT
If any problems persist, contact your Keurig Authorized Distributor.
16
SECTION 5
Warranty
Limited One Year Warranty
Keurig, Incorporated warrants to the original purchaser that its brewer will
be free of defects in materials or workmanship under normal use for one
year from the date of purchase. Keurig, a Keurig Authorized Distributor or
Service Agent will, at their option, repair or replace a defective brewer or
brewer parts under this warranty without charge upon its receipt of proof of
the date of purchase. If a replacement brewer is necessary to service this
warranty, the replacement brewer may be new or reconditioned. If a
replacement brewer or parts are sent, a new limited one year warranty will
be applied to the replacement brewer or parts. This warranty only applies to
brewers operated in the United States and Canada. This warranty gives the
original purchaser specific legal rights, and you may also have other rights
that vary from state to state and, in the case of Canada, from province to
province. If you obtained this brewer through sale or rental from a Keurig
Authorized Distributor, you may also want to refer to your distributor's
warranty policies. Only the use of Keurig Brewed K-Cup brand packs and
® ®
accessories will guarantee the proper functioning and lifetime of Keurig
K-Cup brewer. Any damage to or malfunction of your brewer resulting from
®
the use of non Keurig Brewed K-Cup brand packs and accessories may
® ®
not be covered by this warranty or may result in a service fee if the damage
or malfunction is determined to be caused by such use.
What is not covered by the Limited Warranty?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL
DAMAGES SUCH AS PROPERTY DAMAGE AND DOES NOT COVER
INCIDENTAL COSTS AND EXPENSES RESULTING FROM ANY BREACH OF
THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do
not allow the exclusion or limitations of incidental or consequential
damages, so the above limitation or exclusion may not apply to you
depending on the state or province of purchase. Nor does this warranty
cover damages caused by use of non Keurig Brewed ® K-Cup
or accessories, services performed by anyone other than Keurig or its
authorized service providers, use of parts other than genuine Keurig
parts, or external causes such as abuse, misuse, inappropriate power
supply or acts of God.
Other Limitations
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS
WARRANTY, WHETHER WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY
SPECIFICALLY DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO
YOUR K3000 BREWER, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Some
states or provinces do not allow disclaimers of such implied warranties or
limitations on how long an implied warranty lasts, so the above limitation
may not apply to you depending on the state or the province of purchase.
® How do you obtain warranty service?
Keurig brewers are high-quality appliances and, with proper care, are
®
intended to provide years of satisfying performance. However, should the
need arise for warranty servicing; simply call your Keurig Authorized
Distributor (KAD) who originally sold you the brewer or your Keurig
Authorized Service Provider (KASP) for full support. To be re-connected with
your KAD or KASP, please call Keurig at 1.888.CUP.BREW (287.2739)
Keurig, Incorporated
55 Walkers Brook Drive
Reading, MA 01867
17
® brand packs
®