Transmission/Reception Trouble - Toshiba e-studio 2802af Fax Manual

7.TROUBLESHOOTING AND SPECIFICATIONS
Message
FAX ERROR xxxx
PUT ORIGINAL ON
GLASS.
 Transmission/reception trouble
Below is a list of trouble you might encounter during the transmission/reception.
Transmission troubles
Trouble
TRANSMIT is not displayed even if the
[START] button is pressed.
Originals are fed diagonally.
2 originals are fed together.
The original is not being printed on the
paper of the recipient's Fax even
though it has been sent.
Black lines are shown in the image
that was sent.
Originals are not sent even if
operations are carried out normally.
Originals cannot be sent overseas.
Cause
A communication error occurred
during transmission/reception.
Original detected in RADF feed tray
when "NEXT ORIGINAL?" was
displayed.
 Is the modular cord disconnected?
 Is the LINE type correctly set?
 Can you receive telephone calls?
 Is there any problem at the recipient's Fax? Check this with the party
trying to receive the original.
 Are the document feeder slides adjusted to the width of the original that
you are sending?
 Does the original that you are sending match the conditions of
transmittable original?
 Have you placed more than the maximum number of originals that can
be placed at one time (50 sheets for 50 to 104 g/m
stack height)?
 Does the original that you are sending match the conditions of the
original that is available for sending?
 Have you pushed the originals into the feeder too hard?
Was the original placed correctly facing up?
When placing the original on the original glass, specify the
original size.
Is the scanning area of the Reversing Automatic Document
Feeder clean?
Clean it with a soft cloth.
Is the recipient's Fax compatible with your system?
This system supports G3 communications but not G2 or G4
communications.
Specify Quality TX and resend.
 P.32 "Setting the transmission conditions"
7 TROUBLESHOOTING AND SPECIFICATIONS
Remedy
Send or receive again.
Remove original from RADF feed
tray.
Check Point
Troubleshooting
2
or 9.5 mm or less
121