Handset Error Messages; Nortel Communication Server 1000 Wlan Ip Telephony Installation And Commissioning - Nortel NN43001-504 Installation Manual

198 Appendix B Troubleshooting WLAN IP Telephony installations

Handset error messages

Table 26 "Handset error messages" (page 198)
appear on the liquid crystal diode (LCD) display of the wireless handsets.
Table 26
Handset error messages
Short Error code
Assert Assert Errors
Code Bad Code Type
DHCP DHCP Error(s)
DHCP Can't Renew DHCP
Duplicate Duplicate ID
ESSID Bad ESSID
Flash Flash Config Error
Config
No Net No Net Found
No Net No Net Access
PBX No PBX
Copyright © 2004-2007, Nortel Networks
.
Description
The phone detects possible
network errors and cannot
recover without configuration
modification.
The license management
setting on phone is incorrect.
A problem communicating
with DHCP server exists.
The DHCP server is
not responding to a
lease-renewal attempt.
Two phones are configured
with the same IP address.
The ESSID on the phone
does not match the SSID on
the AP.
The internal configuration of
the phone is corrupt.
The ESSID on the phone
does not match the SSID on
the AP.
The security settings on the
phone do not match the
security settings on the AP.
The phone is not
communicating with the
PBX.
Nortel Communication Server 1000
WLAN IP Telephony Installation and Commissioning
NN43001-504 01.02 Standard
Release 5.0 15 June 2007
shows error messages that
Action
Verify the AP settings: data
rates and fragmentation
threshold.
Use the Configuration
Cradle to capture the assert
error and then send the
error to Nortel GNTS.
Adjust the license
management setting.
Troubleshoot the DHCP
server configuration and the
network.
Troubleshoot the DHCP
server configuration and the
network.
Configure a valid static
IP address for the
phone. Check the DHCP
configuration.
Configure the correct ESSID
statically on the phone.
Restore the phone defaults
and enter the configuration
information.
Configure the correct ESSID
statically on the phone.
Check the AP security
settings and configure the
security settings for the
phone to match.
Check the cross connects,
bridge clips, punch downs
on demarcation block,
amphenol tail. and PBX
(see if the extension is built
correctly).