Mobile High-Definition Link (Mhl) Specific Problems; Speakers Specific Problems - Dell SE2716H User Manual

Specific
Symptoms
The picture
does not fill the
entire screen

Mobile High-Definition Link (MHL) Specific Problems

Specific
Symptoms
MHL interface is
not working

Speakers Specific Problems

Specific
Symptoms
No sound coming
from the speakers
44 | Troubleshooting
What You Possible Solutions
Experience
The picture • Due to different video formats (aspect ratio) of DVDs,
cannot fill the
height or width
• Run the built-in diagnostics.
of the screen
What You Possible Solutions
Experience
Cannot see MHL • Ensure your MHL cable and MHL device are MHL
device image
shown on the • Check your MHL device is turned on.
monitor • Check your MHL device is not in standby mode.
• Check physical MHL cable connection is corresponding
• Wait for 30 seconds after connecting MHL cable as
What You Possible Solutions
Experience
Cannot hear any • Turn off the monitor, disconnect the monitor power
sound
• Check the audio cable connection is connected
• Unplug the headphone jack from the headphone port.
• Reset the monitor to factory settings.
the monitor may display in full screen.
certified.
to input source selected on OSD Menu: HDMI (MHL) 1/
HDMI (MHL) 2.
some MHL devices require longer recovery time.
cord, reconnect it, and then turn on the monitor.
correctly to the computer audio line out port.