Renkus-Heinz RHAON User Manual
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Renkus-Heinz RHAON User Manual

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USERS MANUAL
Installation & Operating Instructions
RHAON Version 1.6
For All Renkus-Heinz RHAON-Empowered Loudspeaker Systems
Users of Renkus-Heinz Iconyx IC-R or IC Live digitally steered line arrays should refer to the
Owners Manual supplied with these arrays for detailed instructions on their setup and use.

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  • Page 1 Installation & Operating Instructions RHAON Version 1.6 For All Renkus-Heinz RHAON-Empowered Loudspeaker Systems Users of Renkus-Heinz Iconyx IC-R or IC Live digitally steered line arrays should refer to the Owners Manual supplied with these arrays for detailed instructions on their setup and use.
  • Page 2 Users Manual IMPORTANT SAFETY INSTRUCTIONS 12. The AC Power Cord is the AC Mains disconnect. 1. Read these instructions. 13. Only use attachments/accessories specified by the manufac- 2. Keep these instructions. turer. 3. Heed all warnings. 14. Disconnect this apparatus during lightning storms or when 4.

  • Page 3: Table Of Contents

    Event Logging & Notification General Preferences Password Protection Appendix I Audio Evacuation & Life Safety Functions Appendix II: RHAON Hardware Inputs, Outputs & Indicators Appendix III RHAON System Block Diagrams Appendix IV: Keeping Your RHAON Program Up-To-Date Software Updates Updating Microcontroller Firmware Updating DSP Firmware Servicing &...

  • Page 4: Shipping Inspection

    If you have any questions about RHAON-Empowered Loudspeakers or encounter a problem designing, installing, setting up or oper- ating a RHAON system, please call our technical support staff at 949-588-9997 and ask the operator for technical support on RHAON. Call Monday through Friday from 8:00 AM to 5:00 PM Pacific Time.

  • Page 5: Introduction To Rhaon

    You can use all three RHAON modes, or any combination of them. For instance, each RHAON hardware module has dual analog inputs and a serial digital audio input (often called an AES/EBU input) along with redundant Ethernet connections.

  • Page 6: Rhaon Organization

    At any time you can switch into any of the three RHAON modes using the Connect | Control | Supervise tool bar directly above the work space. You can also switch between the three modes using tabs inside the Loudspeaker Properties windows.

  • Page 7: Preparation

    DETAILED INFORMATION FAULT LOGGING OPERATOR NOTIFICATION MULTI-LEVEL PASSWORD RHAON indicates problems Just click through to the RHAON logs the fault via e-mail or text message PROTECTION such as over temperature, loudspeaker’s Supervise screen conditions you specify to a (if your computer has a second...

  • Page 8: Computer Requirements

    RHAON. Use Settings/Control Panel and Add/Remove to uninstall an earlier version, if you want to delete it. The RHAON Installer will put a RHAON Icon on your desktop. Double click on it to open RHAON. You should see the opening screen shown at the top of...
  • Page 9 Users Manual RHAON will warn you if your display settings may cause viewing problems. If you are using “Large Fonts,” we recommend you change to the default 96 DPI setting to avoid possible viewing problems. Customizing Your RHAON Workspace The grey background with RHAON watermark can easily be changed to something more useful, such as a block diagram of your system or a photo of the venue.

  • Page 10: Customizing Your Rhaon Workspace

    Virtual System Design RHAON software can save you time at the job site by enabling you to set up a complete virtual loudspeaker system before you go to the site. When you get to the site, you connect your computer to the network, link the virtual loudspeakers with their real counterparts, and upload the settings to each individual loudspeaker.

  • Page 11: Assigning A Static Ip Address

    Users Manual Assigning a Static IP Address to the RHAON Host Computer You can begin your preparation offline in a virtual envi- ronment, but to make a RHAON system operational you have to connect your computer to the RHAON Ethernet network and the RHAON empowered loudspeakers.
  • Page 12 Type two valid IP addresses into the two fields: one for the lower limit of the range and the other for the upper limit. Since 192.168.1.1 is already in use by the RHAON host computer, the lower limit must be at least 192.168.1.2. The upper limit can be set as high as 192.168.1.255, but needs to be only high enough to accommodate all the devices on the network.

  • Page 13: Saving A Project

    Your Iconyx array was factory tested before it left our factory and barring shipping damage should be in perfect operating condition. The RHAON Network Manager allows you to check the integrity of the Ethernet network before you actually link to the loudspeakers.

  • Page 14: Connect Mode

    Linking Software Icons with Networked Loudspeakers To connect a RHAON network, you first make all the hardware connections, and then (if you are using CobraNet for digital audio dis- tribution) assign signal routing using RHAON software. Since all Ethernet connections are made using RJ-45 connectors and CAT5e cable, the network infrastructure is cost-effective and easy to install.
  • Page 15 As you can see from the pop up screens, RHAON has assigned IP numbers to each of the loudspeakers. Let’s take a closer look at the Connect Mode loudspeaker icon...
  • Page 16 Users Manual The three operational modes of RHAON, Connect, Control and Supervise all have their own unique Properties window (see below). Notice that the vertical pane on the left side of each window is identical except for the number of output bar graphs. Single amplifier loudspeakers, such as the CF61-2R, will have a single meter, bi-amped loudspeakers will have 2 output meters and 3-way loud- speakers will have 3 output meters.
  • Page 17 Output Meters: The V and W buttons below the output meters allow you to switch them from Volts (the more conventional default method) to RHAON’s unique Watts meters. Watts are calculated by multiplying the actual output voltage across the driver by the actual current through it.

  • Page 18: Assigning Digital & Analog Inputs

    The Assign Amplifier Inputs portion of the upper section is where you select which one of the Array’s multiple inputs will be routed to the Main input and which one will be used for the Priority override circuit. RHAON Empowered loudspeakers have provisions for two CobraNet digital audio inputs, two analog audio inputs and a serial audio (AES3id format) digital input.
  • Page 19 Unicast mode (allows only one receiver to receive the bundle). In order for CobraNet devices to communicate, their Tx (Transmit) and Rx (Receive) bundle num- bers must match. RHAON devices are equipped with two receivers and two transmitters, their bundle numbers must be assigned correctly so they can send and receive audio via the network.
  • Page 20 DSP input tabs to connect audio channels from the CobraNet source to the RHAON loudspeak- er’s CobraNet Receivers. You can also assign Outputs 1 and 2 (selected under Assign CobraNet Outputs) to the RHAON loudspeak- er’’s CobraNet Transmitters.

  • Page 21: Control Mode

    Users Manual CONTROL MODE Control Mode provides access to the Loudspeaker Amplifier’s internal DSP and allows you to control its settings. You can enter Control Mode by clicking on the CONTROL button at the top of the main work- space, or from within any loudspeaker’s Properties window.
  • Page 22 It has a range of 0 to +12 dBa. The RHAON input module's DSP has 340 milliseconds of signal delay available if you are using the 48 kHz sample rate; 170 millisec- onds if you are using 96 kHz.

  • Page 23: Saving Changes

    Saving Your Project It’s always a good idea to save your work regularly when using any computer software. If you have not done so, RHAON will remind you with a prompt if you attempt to close the program without saving.

  • Page 24: All Loudspeakers Control

    Users Manual All Loudspeakers Control Window All Loudspeakers icon So far we have paid little attention to the All Loudspeakers icon in the upper left of the work space. It represents all the loudspeakers in the sys- tem and allows you to Mute all the loudspeakers simultaneously or to turn them all On or Off with the push of a single button.

  • Page 25: Group Control

    Group Control RHAON allows you to create Groups of individual loudspeakers and also set up Groups of loudspeakers within a single master Group. Clicking Add Groups in the toolbar adds a Group folder to the System listing tree and put a Group icon into the workspace. Our exam- ple Left-Center-Right array system is a natural for 3 Groups.

  • Page 26: Copy & Paste Shortcut

    Users Manual Copy/Paste Settings Copy Settings / Paste Setting is a useful RHAON feature that can save you a significant amount of time on many projects. Right clicking on any one of the loudspeaker Icons while in either the Connect or Control mode introduces a pop up menu that includes a Copy Settings command line.

  • Page 27: Supervise Mode

    The Status field at the bottom of each loudspeaker’s icon allows the operator to monitor all Loudspeakers or Groups at a glance. The icon’s status bar continuously displays a text message that indicates the status of the loudspeaker. If RHAON detects a problem, the sta- tus changes color and the text message defines the nature of the problem If there is a problem with a loudspeaker in a Group, the Group icon will change color and display a text alert.
  • Page 28 The 0 are used when the program material either lacks specific frequencies or is too weak. The loudspeaker’s RHAON Microcontroller and DSP Firmware version and MAC (Machine Access Control) address are shown in a darker grey panel at the bottom right of this window.

  • Page 29: Event Logging & Notification

    Click on OK to activate Event Logging. The log file will be written to the computer’s hard drive in a RHAON.log file in the Program Files/Renkus-Heinz directory.

  • Page 30: General Preferences

    General Preferences While you are setting up RHAON’s Preferences, you can click on the General tab to review the program’s default settings and change them if necessary. We already discussed the selection of a Networking Adapter (aka NIC) in the Connect section of this manual. Unless you are a networking expert you should leave the default settings under SNMP (Simple Network Management Protocol) Variable Retrieval alone: SNMP is not as simple as its name implies.

  • Page 31: Password Protection

    Supervisors would normally be given access to few, if any, of the functions in Control Mode. RHAON passwords are case sensitive. Once the password access system has been set up it will be impossible to operate RHAON without entering a password. The Password Prompt shown below will appear each time the program is opened and a proper pass-...
  • Page 32 The Password restrictions are stored on the computer used to setup the password protection (ususlly the“House” computer ) and don’t prevent you or someone else from connecting to the network with a RHAON equipped PC and changing the settings. The Speaker Protection window provides an additional level of protection, as it allows locking the settings for individual loudspeakers to positively prevent their being changed by anyone who doesn’t know the password.

  • Page 33: Audio Evacuation & Life Safety Functions

    Users Manual APPENDIX I: Audio Evacuation & Life Safety Functions Although not certified as a “Life Safety” system, RHAON has been designed to meet the stringent requirements of most Audio Evacuation / Life Safety system specifications. Since “Life Safety” requirements vary widely from country to country and from one locality to another, we strongly recommend you contact your local authorities for an opinion before proposing a RHAON system for any Life Safety application.

  • Page 34: Rhaon Hardware Inputs, Outputs & Indicators

    Appendix II: RHAON Hardware Inputs, Outputs & Indicators To connect a RHAON network, you first make hardware connections, and then (if you are using CobraNet for digital audio distribution) assign signal routing using RHAON software. Since all Ethernet connections are made using RJ45 connectors and standard Ethernet hardware, the network infrastructure is cost-effective and easy to install.

  • Page 35: Appendix

    Users Manual Appendix II (continued): RHAON Hardware Inputs, Outputs & Indicators A PM-3R RHAON module has the same controls and indicators as the PF2-500R module on the previous page, but the layout is different. Input Pad & LED Indicator Signal LED On / Off 10 dBa pad for Primary Analog Input;...

  • Page 36: Rhaon System Block Diagrams

    CobraNet output. Suitable analog to CobraNet converters are available from a number of sources, such as Bi-Amp, Peavey and others. 4. The RHAON network can easily be made redundant by connecting a duplicate of this network to the Secondary Ethernet Inputs on each...
  • Page 37 It could, for example, be broken into several separate analog circuits for zone paging applications, for monitors, fills, etc. 2. The analog to CobraNet converter would not be needed for a system using only analog audio along with RHAON Control and Supervision.
  • Page 38 AES3 format audio channels occupy the amplifier’s analog input channels. 3. The AES3 inputs on RHAON empowered PN1, PF1 and PF2 loudspeaker amplifiers are high impedance to allow daisy chain con- nection. The last unit in the loudspeaker chain should be terminated with a 110 Ohm resistor. Systems having Iconyx, IC Live and PM series amplifiers do not need the termination resistor.

  • Page 39: Keeping Your Rhaon Program Up-To-Date

    RHAON users. Updates to the RHAON firmware are posted in the same location. You, of course, will need to know what version of RHAON is installed on your computer to determine if a later version is available. If you don’t know what version is installed on your computer, there are two easy ways to find out.
  • Page 40 APPENDIX IV: KEEPING YOUR RHAON PROGRAM UP-TO-DATE Software Updates To check out this site, go to www.renkus-heinz.com and click on RHAON in the left hand menu. You’ll see the link to the latest RHAON program version at the top of the RHAON page; see below.

  • Page 41: Updating Microcontroller Firmware

    Microcontroller firmware be installed first. Step 1: Open RHAON, scan the network and switch to either the Control or Supervise mode. Then right click on one of the loudspeaker listings in the directory tree view or on the loudspeaker’s icon in the main display area to open a pop up menu.
  • Page 42 Users Manual Updating Microcontroller Firmware (Continued) Step 2: Select Update Microcontroller Firmware and when the window shown below opens select the appropriate firmware file and press Download. Notice that the window tells you what Microcontroller Firmware version is installed in the loudspeaker. Selecting Download will install the new firmware in the loudspeaker.

  • Page 43: Updating Dsp Firmware

    We may ask you to update the .bin files as part of troubleshooting, if you are having problems with your system, Be aware that .bin files names which start with RH4... are 48 kHz files; 96 kHz files start with RH9... You’ll find the .bin files on the RHAON download page below the Program download.
  • Page 44 Users Manual Updating DSP Firmware (Continued) Step 3: Wait for the Firmware transfer to complete. When finished, control will be returned to the dialog window. Select “Done”. Please be aware that the Mutes and the Analog Input Pad will be On after the update completes and may need to be reset.

  • Page 45: Servicing & Troubleshooting

    GENERAL Most setup and installation problems are “network problems” and not loudspeaker or RHAON problems. Your RHAON empowered loudspeaker was factory tested before it left our factory and barring shipping damage should be in perfect oper- ating condition. Nevertheless, it is always a good idea to run a quick check on each loudspeaker before taking it out to the job site and installing it.

  • Page 46: Networking And Rhaon Systems

    Gated or Chopped Audio The Analog 1 input is receiving a signal, but some other input has been selected in the RHAON Connect tab. As a trouble shooting aid, the Analog 1 input will always pass audio if the signal exceeds a threshold level even if some other input is selected. The solution is to select Analog 1 as the input or disconnect the analog 1 input signal line.
  • Page 47 Rather than attempting to search for the car by going through the VINs for every car in the world, one could narrow things down by first selecting the country in which it was registered and then by license plate number within that country. RHAON acts as the license plate authority, if a CobraNet device (RHAON speaker, mixer, etc.) doesn’t yet have a “license plate”, it asks RHAON for...

  • Page 48: Network Manager

    RHAON Network Manager To activate the RHAON Network Manager open RHAION and select Network Manager from the File pull down menue. The Network Manager will scan the Ethernet network, list all the CobranNet devices it found on the network and identify them by name, MAC and IP numbers.
  • Page 49 You can’t use a Wi Fi connection with RHAON. Wi-Fi doesn’t have sufficient bandwidth to handle Cobranet and RHAON, so you will need to switch to a wired\ Ethernet connection. 2. Has a private IP address been set up on the com...
  • Page 50 If these settings are correct and you still receive the ‘No CobraNet Device Found” error message; 4. In RHAON select the File pull down menu and select the Network Manager. Wait for a minute or two,to see if a list of the RHAON/CobraNet devices on the network appears.
  • Page 51 4. Has the interconnect ribbon cable been accidently pinched between the cabinets? If so, it may be damaged and needs replacement. Symptom: Both the green and amber LEDs on the Ethernet port are flashing. 1.. This indicates that this RHAON device is the CobraNet Conductor and it is passing signal. This is a normal condition...
  • Page 52 RHAON nor the other devices are acting abnormally. 1. We recommend that your RHAON network be placed on a network separate to that of anything else. If it is absolutely necessary to have them running through the same switch, it is recommended to use a managed switch and set up separate Virtual Local Area Networks (VLANs), grouping the ports you wish to use for RHAON in one VLAN and the ports for other devices in another.

  • Page 53: Index

    Users Manual Digital Audio - 5 Access Control - 5, 31, 32 AES/EBU - 18 AC power - 17, 30 AES3id - 18 Adding Virtual Devices - 10 Firmware - 41, 42, 43, 44 Assigning Inputs - 18, 19 Signal Routing - 19,20 Assigning Outputs - 20 Group Assign - 25, 26 Audio Evacuation - 33...
  • Page 54 Power On Sequencing - 30 Preferences - 12, 30 Priority Override - 22 Virtual Systems - 10 Project Workflow - 7 Preparations - 8 to 11 Wink Light - 17 Wink with Audio - 17 RHAON - 5 Block Diagrams - 36, 37, 39...
  • Page 55 19201 Cook Street, Foothill Ranch, CA USA Phone: +1 949 588 9997 • Fax: +1 949 588 9514 • sales@renkus-heinz.com www.renkus-heinz.com RH 611 Rev N February 2011...

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