Troubleshooting Guide - Shark S2901UKE Owner's Manual

Troubleshooting Guide

PROBLEM POSSIBLE REASONS & SOLUTIONS
The Shark ® Multi-Function
Your steam mop should be securely plugged into an electrical outlet only.
Steam Pocket Mop Lite
®
Check your fuse or breaker.
S2901 will not turn-on.
Is there water in the water tank? If not, add water to your steam mop following
instructions on page 7.
When using the unit in the handheld mode, ensure that you are holding the
handheld unit horizontally to optimise the steam output. Do not hold the
The unit will not make
handheld unit vertically as this will impede steam production. Use the hose with
steam.
your chosen accessory to reach difficult areas and above floor cleaning whilst
maintaining the horizontal position of the handheld unit.
If the unit still does not make steam, follow the instructions on page 14 to clean
the nozzle.
The Shark Multi-Function
®
Check to see if your cleaning pocket is too wet. We recommend you unplug the
Steam Pocket Mop Lite
®
steam mop and change the cleaning pocket.
S2901 leaves water on the
Make sure the cleaning pocket is attached correctly.
floor.
The Shark Multi-Function
®
Do not leave your steam mop on the floor with a damp or wet cleaning pocket.
Steam Pocket ® Mop Lite
If you're using tap water, we recommend switching to distilled water.
S2901 left a white spot on
Make sure the cap is securely on the water tank.
the floor.
The cleaning pocket might be dirty. Flip or change the cleaning pocket.
If you washed the cleaning pocket with powder detergent, then your pocket
could be damaged and require replacement. Replacement pockets are available
at www.sharkclean.com.
This could also be an indication of prior soap or grease residue that has
Floors are cloudy, streaky
accumulated on the floor. As our steam mops use only a small amount of
or spotty after steaming.
water, it may not be wet enough to rinse off the accumulation that the steam
is bringing to the surface. We suggest rinsing the floor with nothing but water,
letting it dry, and then steam mopping again with a clean pocket. One or more
rinses generally removes the residue.
A more stubborn case may require you to rinse the floor with a mix of one part
vinegar and two parts water.
Make sure the cleaning pocket is attached correctly.
The Shark Multi-Function
®
Steam Pocket ® Mop Lite
Check to see if the cleaning pocket is excessively dirty. If so, replace the
S2901 is hard to push.
cleaning pocket.
15 FREEPHONE 0800 862 0453
Notes
www.sharkclean.eu 16