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Summary of Contents for Shark S3501W
- Page 9 PROBLEM POSSIBLE REASONS & SOLUTIONS Your Steam Mop should be securely plugged into a 120V AC electrical outlet only. The Steam Mop will not turn on. Check your fuse or breaker. If your unit still doesn’t work, give us a call 1-800-798-7398 Steam Mop will not Prime the pump, see page 4 for more information.