Cover Is Open - Brother MFC-L5700DN Online User's Manual

Error Message

Cover is Open.

Disconnected
Document Jam
Drum !
Jam 2-sided
Jam Inside
Jam MP Tray
Jam Rear
Jam Tray 1
Jam Tray 2
Jam Tray 3
Limit Exceeded
Media Type Mismatch
No Drum Unit
No HUB Support
Cause
The ADF cover is not
completely closed.
The other person or other
person's fax machine stopped
the call.
The document was not inserted
or fed correctly, or the
document scanned from the
ADF was too long.
The corona wire on the drum
unit must be cleaned.
The drum unit or the toner
cartridge and drum unit
assembly is not installed
correctly.
The paper is jammed in the 2-
sided tray or inside the back
cover.
The paper is jammed inside the
machine.
The paper is jammed in the MP
tray.
The paper is jammed in the
back of the machine.
The paper is jammed in the
indicated paper tray.
The print limit set in Secure
Function Lock 3.0 was reached.
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
The drum unit is not installed
correctly.
A USB hub device is connected
to the USB direct interface.
Action
Close the ADF cover.
If the error message remains, press
Try to send or receive again.
If calls are stopped repeatedly and you are using
a VoIP (Voice over IP) system, try changing the
Compatibility to Basic (for VoIP).
Remove the jammed paper from the ADF unit.
Clear any debris or scraps of paper from the ADF
unit paper path.
Press .
Clean the corona wire on the drum unit.
See Related Information: Clean the Corona Wire.
If the problem continues, replace the drum unit
with a new one.
Remove the drum unit, remove the toner cartridge
from the drum unit, and put the toner cartridge
back into the drum unit. Reinstall the drum unit in
the machine.
Remove the 2-sided tray and open the back cover
to pull out all jammed paper.
Open the front cover, remove the toner cartridge
and drum unit assembly, and pull out all jammed
paper. Close the front cover.
Remove all jammed paper from in and around the
MP tray. Press Retry.
Open the fuser cover and remove all jammed
paper. Close the fuser cover.
Pull out the paper tray and remove all jammed
paper as shown in the animation on the LCD.
Call your administrator to check your Secure
Function Lock Settings.
Load the correct type of paper in the tray
indicated on the LCD, and then select the correct
media type in the Paper Type setting on the
machine.
Reinstall the toner cartridge and drum unit
assembly.
Disconnect the USB hub device from the USB
direct interface.
.
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